Experts Reviews · Company report
CTS Custom Tailoring Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%77+18.7Value 14%94+13.3Replies to reviews 7%16+1.1Craft & service penalty81−1.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

CTS Custom Tailoring Services

Pewaukee, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 14 sewing services · 4.7★ from 117 Google reviews

Report card

Percentile vs other sewing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CTS Custom Tailoring Services is better than 86% of sewing services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CTS Custom Tailoring Services is better than 77% of sewing services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CTS Custom Tailoring Services is better than 81% of sewing services.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CTS Custom Tailoring Services is better than 94% of sewing services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CTS Custom Tailoring Services is better than 100% of sewing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CTS Custom Tailoring Services is better than 16% of sewing services.F
16

Reviews for your job

Customers hired CTS Custom Tailoring Services for 5 kinds of job.

CTS Custom Tailoring Services for alterations

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Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Alterations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4

All 33 Google reviews tagged “Alterations” · showing 20

NXS1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I love Mary, she does such a great job with her professional skills and work place at her shop, I have so much respect and so much appreciation for her dedication to serve the best quality of work that she provides every time I visit. I’ve been going to her since I can remember and I will always recommend her for…

Alterations+ Quality+ Professionalism+ Value
SierraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mari did all of my alterations for my wedding dress and also added on the custom straps. She did an absolutely amazing job and also did one of my bridesmaids, my moms, and my grandma’s dresses. She did all of them perfectly and I can’t describe how sweet she was. She was always working with me to make me feel the…

AlterationsDress alterationsWaist adjustments
kim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have worked with CTS for years. Each an every experience has been terrific. The alternations are always precise and done on time. As a returning customer I love that the team remembers how I like things to fit. I highly recommend CTS. You won’t be disappointed.

AlterationsGeneral repairs
Alyssa13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mary is amazing! She is so kind, and did a phenomenal job with my wedding dress. It was ready right on time and it fits perfect. 10/10 recommend.

Alterations
J6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Don’t waste your time going anywhere else but here! They took my wedding dress from something I can wear to a dress that looks like it was made for me on my special day. I will never go anywhere else for any other alterations.

Alterations+ Responsiveness+ Quality+ Professionalism
Joyce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

CTS has been my family's go-to tailor for many years. My daughter used her for alterations on her wedding dress and recently a bridesmaid dress. My husband has had pants tailored there and I have had many alterations there myself - too many to count. Each time the work was done was accurate, detailed and professional. I highly recommend CTS!

Alterations+ Responsiveness+ Quality+ Professionalism
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

So professional, friendly, responsive, and precise! My wedding dress needed a lot of alterations and some custom work and she did such amazing work! She is so friendly and upbeat, you will feel well taken care of and know you are getting high quality service with great attention to every detail. Worth the money!!! I couldn’t be happier.

AlterationsDesign+ Responsiveness+ Quality+ Professionalism
Keela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was very pleased with my alterations. Very professional and very personable. I was very much at ease during the process. Thank-you!

Alterations+ Responsiveness+ Quality+ Professionalism
JNMA10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quick turnaround, no delays, great quality repairs and alterations.

AlterationsGeneral repairs+ Responsiveness+ Quality+ Professionalism
Charles6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional. Extremely polite. Had my pants hemmed to perfection and they were done ahead of schedule. Go here if you need alterations. 100/100!

Alterations+ Responsiveness+ Quality+ Professionalism
Morgan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

CTS did an amazing job on my bridesmaids dress! Highly recommend!

Alterations+ Quality
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've been here a few times for costumes for my daughter and the work has always been top notch and completed in a timely manner!

Alterations+ Responsiveness+ Quality+ Professionalism
BethLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mary was wonderful to work with - just a delight. CTS altered my daughter’s prom dress and the work was very professional and finished on time. I highly recommend!

Alterations
E.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My daughter’s prom dress was altered perfectly!

Alterations+ Responsiveness+ Quality+ Professionalism
Ajser1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent job and great service everything was preformed and done on time ! Jeans, with original hem, work uniforms , and three summer dresses ,I will recommend it to everyone Mary and her crew work professional on any garments they receive in , Awesome Ladies 👍🙌!

AlterationsDesign+ Responsiveness+ Professionalism
Dylan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I originally found Custom Tailoring Services while looking to get decorative patches sewn onto jackets. The service has been first rate and all alterations have been performed to a high degree of quality. No complaints or come backs for work needing touch up! Highly recommend for all clothing mending or altering needs.

AlterationsDesignGeneral repairs+ Responsiveness+ Quality+ Professionalism
Bonnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I could not be more pleased with Custom Tailoring Services. The owner did alterations for my daughter and me as we prepared for her wedding day. Everything was done extremely well and with great care. It was a pleasure to support small business in the Milwaukee area. We will definitely use Custom Tailoring Services again!

AlterationsGeneral repairs+ Responsiveness+ Quality+ Professionalism
Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had Miri do alterations to mine, and my husband's suits for our wedding. She did an amazing job, very quick, professional and friendly. Also, LGBT friendly for those looking for alterations! Highly recommend!!

Alterations+ Quality+ Professionalism+ Value
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The best! I’m petite, and have needed many pieces altered, including my wedding dress. CTS has always done a great job. They are friendly, professional, extremely skilled, and get the work done in a timely manner! Miri worked on my wedding dress, and did a remarkable job with how much detail there was involved! I highly recommend Custom Tailoring Services!

Alterations+ Responsiveness+ Quality+ Professionalism
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Miri and her team are professional, prompt, and very talented! I have sent countless friends and clients to CTS and have heard nothing but glowing reviews. I have also had perfect results on all the work done for me. Their knowledge and skill with high end formalwear and bridal is unbeatable. You can trust CTS to meet and exceed expectations every time!

Alterations+ Quality+ Professionalism

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