Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently praise the shop for accurate, detailed alterations on wedding and formal wear, noting friendly service and reasonable turnaround times for urgent requests. However, several low-star reviews criticize high pricing and communication issues, including unexpected fees, limited pickup hours, and instances where specific repair requests were not addressed or garments were returned with poor quality work.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
117 Google reviews we collected
Phrases our text analysis found in 104 written reviews
How often each topic comes up in the written reviews
We read 104 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mary and her team do great work and she is a great person to chat with.”
“…xcited to get my hands on it, however her attention to detail was so sloppy!…”
“She altered my wedding dress perfectly, and she is so sweet.”
“I’ve been going to her since I can remember and I will always recommend her for her work that she does when others need a professional to help with their needs.”
“I would think a seamstress who works frequently with wedding dresses would be careful to avoid this.”
“I needed a bridesmaids dress altered with a very quick turnaround and Mary was not only able to fit me in her schedule the same day I reached out, she…”
“Their pricing is also extremely fair, and this is coming from a grad student trying to save some money.”
“I took in a very expensive dress to be altered.”
“I’ve trusted her with altering dress pants, bridesmaids dresses, and even now my own wedding dress and all have turned out how I was hoping.”
“Great with communication and pricing was very reasonable.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired CTS Custom Tailoring Services for 5 kinds of job. Pick one to see what they paid and said.
Mary and her team do great work and she is a great person to chat with. They are quick and accurate. Would recommend.
Mary is wonderful at what she does! I’ve trusted her with altering dress pants, bridesmaids dresses, and even now my own wedding dress and all have turned out how I was hoping. She makes the experience so comfortable with try-ons and she has a funny sense of humor! Thank you Mary!
Mary is amazing! I wanted to alter my grandmothers wedding dress for my rehearsal dinner and it was better than I ever imagined!
Mary is the best! She altered my wedding dress perfectly, and she is so sweet. So so talented! The results are exactly what I wanted.
We planned our wedding in about 3 months which meant I was on a TIGHT timeline to find a dress. The dress that I ended up picking was incredibly detailed and I had to get it off the rack which meant I needed quite a few alterations. Mary absolutely exceeded my expectations and made my dress literally fit like a…
Miri is just simply the best!!! I got my bridal alterations from her for my wedding day, and she was amazing!🤍🤍
| Job | Reviews | Category typical |
|---|---|---|
| Alterations | 33 | — |
| General repairs | 9 | — |
| Design | 3 | — |
| Pants alterations | 2 | — |
| Wedding gown alterations | 2 | — |
4.7 ★★★★★ 117 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Mary and her team do great work and she is a great person to chat with. They are quick and accurate. Would recommend.
Mary is wonderful at what she does! I’ve trusted her with altering dress pants, bridesmaids dresses, and even now my own wedding dress and all have turned out how I was hoping. She makes the experience so comfortable with try-ons and she has a funny sense of humor! Thank you Mary!
Mary is amazing! I wanted to alter my grandmothers wedding dress for my rehearsal dinner and it was better than I ever imagined!
Mary is the best! She altered my wedding dress perfectly, and she is so sweet. So so talented! The results are exactly what I wanted.
We planned our wedding in about 3 months which meant I was on a TIGHT timeline to find a dress. The dress that I ended up picking was incredibly detailed and I had to get it off the rack which meant I needed quite a few alterations. Mary absolutely exceeded my expectations and made my dress literally fit like a glove in about a one month time frame. She was so kind and eased the nerves I had about how big my dress originally was on me and my tight schedule. I couldn’t recommend Mary enough for any of your wedding dress needs. She was a life saver for me!
Miri is just simply the best!!! I got my bridal alterations from her for my wedding day, and she was amazing!🤍🤍
I can’t thank Miri enough for the perfect job she did on my wedding dress alterations. I look forward to working with her again in the future!
Mary is a RARE talent! After a terrible first alterations experience elsewhere left my wedding dress in rough shape, she completely restored it — and honestly restored my excitement for the dress too. She genuinely cared about making it look beautiful and making me feel confident in it. In a world where so much feels rushed, her craftsmanship, kindness, and attention to detail gave me so much peace of mind. I will always be grateful for her.
Mary is absolutely amazing at alterations. I take everything to her because I know the work will always be done perfectly and with incredible attention to detail. Most recently, she altered prom dresses for my daughter and her friend, and they both looked absolutely beautiful. Mary is talented, professional, and truly takes pride in her work. I can’t recommend her enough!
Mary did an excellent job altering my daughter’s prom dress. Mary made the dress a perfect it. Thank you🩵
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
