Clothing alteration service · Pewaukee, WI · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%94+28.9Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 14 sewing servicesiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★57 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Handmade By Jackie five stars based on fifty-seven reviews, highlighting skilled wedding dress alterations, custom robe creation, and prompt communication. Customers frequently note the business's punctuality, transparent pricing, and ability to handle complex adjustments like significant weight changes or lace repairs. The owner has not replied to any reviews, yet clients consistently describe the service as accommodating, organized, and attentive to specific design requests without mentioning any recurring criticisms.
Google rating: 5.0 out of 5 from 57 reviews (100% five-star).
Reviews on this page: 57 Google reviews (57 with written comments, 26 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 15, 2026.
Service: Sewing Service serving Pewaukee, Wisconsin.
Data from Google, last updated October 28, 2026.
Score profile vs other sewing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Handmade By JackieSewing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Handmade By Jackie: 98/100 on this factor. Category median: 78.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Handmade By Jackie: 94/100 on this factor. Category median: 69.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Handmade By Jackie: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 43.–
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Bar = this company · dark tick = category median.
Star ratings
57 Google reviews we collected
5.0of 5
5 stars57100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 57 written reviews
97%praise
Praise12597%
Complaints43%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3124%
Would recommend2419%
Quality & results2016%
Communication1915%
Speed & response1612%
Price & value129%
Honesty & trust75%
What customers talk about
We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is so genuine, kind, and incredibly talented at what she does.”
“She made the entire process such a positive experience, and I couldn’t recommend her more.”
“Absolutely cannot recommend Jackie enough.”
“She did a great job on my wedding dress and alterations I asked for!”
“Jackie did incredible work on my wedding dress that came with damaged illusion lace that I didn't think could be salvaged.”
“She truly listened and made sure everything was exactly how I envisioned it.”
“We had to get them done on a semi fast timeline and she was so great to coordinate with.”
“She is truly so kind, truly listens to what you need and is so reasonably priced!”
“I don't live nearby but believe me when I say I will travel for her services -- there is no one I trust more!”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Handmade By Jackie for 1 kind of job. Pick one to see what they paid and said.
VVictoria5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Jackie was absolutely amazing throughout my entire wedding dress alteration process! She is so genuine, kind, and incredibly talented at what she does. She had my dress ready well ahead of time, and when I brought it to dance practice the week of my wedding and realized I needed a small adjustment for our…
SSarah2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I can’t stress how amazing Jackie was with my wedding dress alterations. We had to get them done on a semi fast timeline and she was so great to coordinate with. The dress turned out amazing, and I can’t imagine what would have happened without her help! Thank you for everything would 10/10 recommended her for any seamstress needs!
EEmily3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Jackie from Handmade by Jackie made me a beautiful getting ready robe out of my mom’s wedding dress. She was so kind and patient and even helped me surprise my mom with a clutch made out of other pieces of her dress as well. She is truly so kind, truly listens to what you need and is so reasonably priced!
BBrittany2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had such a wonderful experience with Jackie! She made the entire dress alteration process quick and easy, and she was so attentive to everything I had to say about my dress and what I wanted. She truly listened and made sure everything was exactly how I envisioned it. I couldn’t be happier with how my dress turned…
RRebeccaLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Jackie did a beautiful job with my dress! She helped customize new straps and a sweetheart neckline. It was everything I hoped it be :) her communications were clear and she was always quick to respond. I also had scheduling challenges come up and she made it work so the dress was done well before my big day just to…
OOksanaLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Jackie went above and beyond. I am so happy with how my dress turned out. Thank you so much!!!!
Jackie was absolutely amazing throughout my entire wedding dress alteration process! She is so genuine, kind, and incredibly talented at what she does. She had my dress ready well ahead of time, and when I brought it to dance practice the week of my wedding and realized I needed a small adjustment for our choreographed dance, she was so sweet and accommodating in helping me get it just right. I truly appreciated how much she cared about making sure I felt comfortable and confident in my dress for my big day. She made the entire process such a positive experience, and I couldn’t recommend her more. 100/10 recommend Jackie! 🤍
S
Sarah Fischer2 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
I can’t stress how amazing Jackie was with my wedding dress alterations. We had to get them done on a semi fast timeline and she was so great to coordinate with. The dress turned out amazing, and I can’t imagine what would have happened without her help! Thank you for everything would 10/10 recommended her for any seamstress needs!
E
Emily Rose3 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Jackie from Handmade by Jackie made me a beautiful getting ready robe out of my mom’s wedding dress. She was so kind and patient and even helped me surprise my mom with a clutch made out of other pieces of her dress as well. She is truly so kind, truly listens to what you need and is so reasonably priced!
B
Brittany Jensen2 reviewsiTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
I had such a wonderful experience with Jackie! She made the entire dress alteration process quick and easy, and she was so attentive to everything I had to say about my dress and what I wanted. She truly listened and made sure everything was exactly how I envisioned it. I couldn’t be happier with how my dress turned out and would highly recommend Jackie to anyone needing alterations!
K
Kaylee Cadeau1 reviewiTotal number of Google reviews Kaylee has written across all businesses on Google Maps, not just this one.
Jackie took my dream dress and somehow made it even better than I imagined. Ever since shortly after getting engaged, I knew I wanted dramatic Snow White-inspired puff sleeves. The challenge was finding a dress with both those sleeves and the basque waist I had fallen in love with, which proved nearly impossible. Once I found the dress, I knew I needed an exceptional seamstress to bring the rest of my vision to life.Jackie exceeded every expectation. She somehow made my vision better than my Canva mockups ever could have been.Her communication throughout the entire process was outstanding. I always knew where we were in the timeline, what to expect next, and what costs would be involved. Every appointment left me more excited than the last.
On the wedding day, everything fit perfectly. The sleeves stayed exactly how they were supposed to, and the dress was flawless. She is one of the easiest vendors I could ever recommend, and she'll be my first call for any future alterations or special sewing projects
R
Rebecca RebholzLocal Guide · 27 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Jackie did a beautiful job with my dress! She helped customize new straps and a sweetheart neckline. It was everything I hoped it be :) her communications were clear and she was always quick to respond. I also had scheduling challenges come up and she made it work so the dress was done well before my big day just to be safe. She was lovely to work with and would recommend her in the future!!
O
Oksana RadiLocal Guide · 10 reviewsiTotal number of Google reviews Oksana has written across all businesses on Google Maps, not just this one.
Jackie is a truly gifted seamstress! I bought my wedding dress off the rack and it was a few sizes too large, but not only did she expertly alter it to fit me perfectly, but she added elements including beading to match my jewelry and a gorgeous leg slit that elevated the gown to the garment of my dreams. The memory items she crafts are also extraordinary. I use my T-shirt blanket every winter! I don't live nearby but believe me when I say I will travel for her services -- there is no one I trust more!
D
Denice Benitez5 reviewsiTotal number of Google reviews Denice has written across all businesses on Google Maps, not just this one.
Jackie is the most organized vendor I have worked with! She’s efficient and very knowledgeable on her work. She has a great system where she checks in and reminds of appointments. She did a great job on my wedding dress and alterations I asked for!
A
Amanda Szalewski6 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Jackie did an impeccable job on my daughter's prom dress. Not only was the process easy but she was up front with the cost and had amazing suggestions. The dress fit her perfectly and she was absolutely stunning!
Jackie also used leftover fabric with appliques from my daughters dress and placed them on her boyfriend's tie for a really unique custom look. I highly recommend her, she is 12/10 and we will be going to her again.
