Vincent WilliamsLocal Guide · 7 reviewsTotal number of Google reviews Vincent has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways gets it right and the pricing is fair.
New Look Tailoring
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%86+22.4Value 15%83+12.6Craft & service penalty99−0.1Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 14 sewing servicesPosition by Experts Score among all companies we track in this category. · better than 85%
4.9 ★★★★★ 58 Google reviews · 8 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
Sep 2026latest review
New Look Tailoring at a glance
Google reviewers rate New Look Tailoring 4.9 out of 5 based on 58 reviews, with the owner responding to only 2 percent of them. Customers frequently praise the high quality of alterations for items like suits, dresses, and jackets, noting that the work often fits perfectly and repairs difficult damage effectively. Recurring themes include fair pricing compared to other local services, punctual delivery on promised dates, and friendly, professional communication. One customer initially perceived the costs as high but later found the pricing reasonable after a negative experience elsewhere. No specific patterns of criticism appear in the provided excerpts.
- Google rating: 4.9 out of 5 from 58 reviews (97% five-star).
- Reviews on this page: 58 Google reviews (39 with written comments, 1 with photos).
- Owner responses: the business replied to 2% of reviews.
- Most recent review: September 9, 2026.
- Service: Sewing Service serving Pewaukee, Wisconsin.
Data from Google, last updated October 28, 2026.
Score profile vs other sewing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.New Look Tailoring: 94/100 on this factor. Category median: 78.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.New Look Tailoring: 86/100 on this factor. Category median: 69.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.New Look Tailoring: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.New Look Tailoring: 83/100 on this factor. Category median: 83.A
83
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.New Look Tailoring: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 43.–
–
Bar = this company · dark tick = category median.
Star ratings
58 Google reviews we collected
- 5 stars5697%
- 4 stars12%
- 3 stars00%
- 2 stars12%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 39 written reviews
- Praise55100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Quality & results1324%
- Staff & attitude1222%
- Price & value1120%
- Speed & response916%
- Would recommend611%
- Honesty & trust35%
- Communication12%
What customers talk about
We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Highest quality work and she knows everything there is to know about clothes should fit and look.”
“Very professional, delivery on time, pricing was reasonable.”
“She did a great job and I thought the price was fair.”
“I learned quickly Yelena’s pricing was fair and she really understands clothing & Fabric, she will tell you if something doesn’t work and give her hon…”
“Highly recommend New Look Tailoring and I'll use them again!”
“It’s worth the trip when you have someone you can totally trust with your wardrobe and your look!”
“Great tailor, and easy to work with when things need to be altered or repaired.”
People customers mention
- Yelena 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired New Look Tailoring for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
The MOST amazing alterations place ever!!! I came in to get a bridesmaid dress altered, and she was able to 1) get everything finished in a super tight timeframe and was very accommodating, and 2) altered everything perfectly. My dress fits like a glove, and she understood everything I was asking for (even when I…
Margarette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Yelena does great work. I have been here several times for alterations have always had a good experience. She understands fabric and fashion so I value her expert opinion.
TerriLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
I brought a brand new jacket with holes in the shoulder area. I did not have alot of expectations. I was blown away with how great the repair was!!! I cannot brag enough!!! Price was very reasonable! I was quoted 3 times the amount at another taylor. I am grateful that I ended up here. Customer service was…
SandraLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Love love love the seamstress!!! Highest quality work and she knows everything there is to know about clothes should fit and look. She has never been shy about providing feedback on the quality style or fit of a garment be it a dress or a suit or jacket. I have bought items that I love but just didn’t fit right and…
AndrewLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Was greeted with a friendly smile. I needed the sleeves hemmed on a sport coat. She did a great job and I thought the price was fair. I will definitely come back for any tailoring needs.
KristinLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Yelena did excellent work on my daughter's dress for a formal dance and a pair of pants for me. I would recommend her to anyone!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Alterations | 9 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 58 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Kelly Behling6 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe MOST amazing alterations place ever!!! I came in to get a bridesmaid dress altered, and she was able to 1) get everything finished in a super tight timeframe and was very accommodating, and 2) altered everything perfectly. My dress fits like a glove, and she understood everything I was asking for (even when I was a little unclear). 100% take all your clothes here for any alterations need. 10/10
Margarette Alcesto5 reviewsTotal number of Google reviews Margarette has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleYelena does great work. I have been here several times for alterations have always had a good experience. She understands fabric and fashion so I value her expert opinion.
dave jacob13 reviewsTotal number of Google reviews dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJust an amazingly talented and classy tailor!!
Terri DeGaroLocal Guide · 61 reviewsTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI brought a brand new jacket with holes in the shoulder area. I did not have alot of expectations. I was blown away with how great the repair was!!! I cannot brag enough!!! Price was very reasonable! I was quoted 3 times the amount at another taylor. I am grateful that I ended up here. Customer service was exceptional & the owner is a lovely woman! This was my 1st time here & I will definitely return!!! 1st 2 photos are before. Last 2 photos are the stunning after!!!!!! So impressed!!!
William Brauer7 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery good, fair price, oodles of experience
Response from the owner · 11 months ago
Thank you!
Felice aka Dolly Thomas10 reviewsTotal number of Google reviews Felice has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways does great work
Damon KianLocal Guide · 9 reviewsTotal number of Google reviews Damon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience, no issues at all.
Sandra NicholsLocal Guide · 7 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove love love the seamstress!!! Highest quality work and she knows everything there is to know about clothes should fit and look. She has never been shy about providing feedback on the quality style or fit of a garment be it a dress or a suit or jacket. I have bought items that I love but just didn’t fit right and stopped in for a consult to see if she could make it work. And she has — on some of my most exquisite pieces. I even bring my daughters, one who lives in the north shore Chicago suburbs and the other in Minneapolis, to have their pieces tailored. It’s worth the trip when you have someone you can totally trust with your wardrobe and your look! Like magic!!! I am a regular and will be forever.
Andrew PaarLocal Guide · 73 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWas greeted with a friendly smile. I needed the sleeves hemmed on a sport coat. She did a great job and I thought the price was fair. I will definitely come back for any tailoring needs.
Business details
- Address: 13450 Watertown Plank Rd, Elm Grove, WI 53122
- Phone: (262) 641-5182
- Website: newlooktailoring.net
- Service area: Pewaukee, WI