Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Cullman Cleaning Co. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Cullman Cleaning Co.

Cullman, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 199 Google reviews

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Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cullman Cleaning Co. is better than 95% of air duct cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cullman Cleaning Co. is better than 96% of air duct cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cullman Cleaning Co. is better than 100% of air duct cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cullman Cleaning Co. is better than 100% of air duct cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cullman Cleaning Co. is better than 100% of air duct cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cullman Cleaning Co. is better than 85% of air duct cleaning services.A
85

Reviews for your job

Customers hired Cullman Cleaning Co. for 3 kinds of job.

Cullman Cleaning Co. for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Standard cleaning”

Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Meaghan always does a great job. She is efficient, on time and very pleasant to have in my home.

Reasonable priceStandard cleaning
Tammy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Can’t recommend Cullman cleaning enough. They are always professional, flexible, on time and best of all they always do a great job!

Great priceStandard cleaning
Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Erika with Simply Spottless does such a great job. Love coming home to a clean house! Have used them several times and every time I’ve not been disappointed they do a great job.

Standard cleaning+ Punctuality+ Quality+ Professionalism
Erik6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always provide consistently wonderful service! Couldn’t get our week started without Cullman cleaning!

Standard cleaningGeneral housekeepingDeep clean+ Responsiveness+ Punctuality+ Quality
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Harley did a wonderful job on our home, and I know we gave her a run for her money 😂 It has been a tough year for our family, and house work had deeply fallen by the wayside. It was so refreshing and uplifting to have a house feel like a home again! Thank you Harley! Thank you Simply Spotless!

Standard cleaning+ Responsiveness+ Quality+ Professionalism
Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I am a regular customer at Simply Spotless and could not live without their services! They are very responsive to messages and reschedule promptly if someone is sick, etc. I appreciate the details that they attend to that make my cleaning feel extra special. We did a refrigerator add on for a recent cleaning and it…

Deep cleanStandard cleaning+ Responsiveness+ Quality
Bess10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michaela does an excellent job cleaning our home. She is friendly, efficient, and a hard worker!

General housekeepingMattress cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Leah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shasta has been doing a basic clean for me once a month and does an exceptional job. I love coming home from work to a clean house and the little extra touches she does are just a bonus!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I highly recommend Simply Spotless to anyone. They have attention to detail and always punctual. It is always great to come home to the floors sparkling and everything tidy after Shasta works her magic. Shasta is the best!!!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Ariel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anna did awesome cleaning my house. It was her first time cleaning my house and she did not disappoint. Thank you so much!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Halli4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shasta has been outstanding! Thank you!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Harley Jo cleans throughly and in a timely manner! Very appreciative of her work!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Lori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After years of working and cleaning my house all day in Saturdays, NOTHING feels better than having a nice clean house without lifting a finger. I’ve been with Simply Spotless for about 1.5 years and never had a complaint. Nichole is friendly, my two dogs love her. She does a great job and accommodates her schedule…

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Katie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anna Grace does an absolutely amazing job each and every time she comes to our house! Her attention to detail and thoughtfulness are two qualities we are so thankful for. We realize these can be so hard to find in a cleaning service. We are always so happy with her cleanings and have been grateful for the…

Standard cleaning+ Responsiveness+ Quality+ Professionalism
Jayci3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I use them for weekly cleaning and they are very professional and have my house looking amazing and for a great price! Will definitely continue to use them!

Standard cleaning+ Professionalism
Holly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Abby with Simply Spotless did an amazing job with our deep clean! Great quality products used with fair prices! Attention to the smallest details! Highly recommend!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Taylor6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Simply Spotless is the absolute best! I have three kids ages 9, 3, and 1, so as you can imagine our house is a disaster about 60% of the time ha ha. They come in and work miracles no matter how messy it is, which truly reduces my stress level as a full time working mom to have a clean house. Highly recommend!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Lindsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hailee comes to clean our house monthly. She does a great job. Love coming home to a clean and amazing smelling house!

Standard cleaning+ Punctuality+ Quality+ Professionalism
Allen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Great priceStandard cleaningGeneral housekeepingDeep clean
NatalieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$275-36% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 50%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning20—
Deep clean8—
General housekeeping6—

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