Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Cullman Heating & Air - HVAC Contractor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Cullman Heating & Air - HVAC Contractor

Cullman, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 92 Google reviews

📞 Call (256) 747-6050Request a call backWebsite ↗

Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cullman Heating & Air - HVAC Contractor is better than 100% of air duct cleaning services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cullman Heating & Air - HVAC Contractor is better than 98% of air duct cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cullman Heating & Air - HVAC Contractor is better than 100% of air duct cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cullman Heating & Air - HVAC Contractor is better than 100% of air duct cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cullman Heating & Air - HVAC Contractor is better than 100% of air duct cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cullman Heating & Air - HVAC Contractor is better than —% of air duct cleaning services.–
—

Reviews for your job

Customers hired Cullman Heating & Air - HVAC Contractor for 8 kinds of job.

Cullman Heating & Air - HVAC Contractor for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$700–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$730
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “A/C system repair”

Connie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very nice, explains everything

Paid $200–400Great priceA/C system repair
Christian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing service, I was able to get my AC repaired same day. Alex quickly identified the problem (locked fan motor) and showed he was extremely knowledgeable when explaining what he was doing to fix it. Highly recommend!

Paid $700–800Great priceA/C system repair
Katherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing experience! My AC went out, I called them expecting to be put on a weeks long waitlist since we are in the dog days of summer, nope they were out here not only the same day but within an hour! Kevin came out and was very nice, listened, and almost immediately was able to find the problem. Not only that, but…

A/C system maintenanceA/C system repair
Sandi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Called that morning and by 12 he had everything going.

A/C system repair+ Responsiveness+ Quality+ Professionalism
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Available to come sooner than expected. Very knowledgeable. Helped troubleshoot several problems in one visit. I highly recommend them.

A/C system repairHVAC duct & vent repair+ Responsiveness+ Punctuality+ Professionalism
Autumn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always on time & their always very nice

Heating system maintenanceA/C system repair+ Professionalism
Heath4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would highly recommend using this company.

A/C system repair+ Responsiveness+ Punctuality+ Quality
CLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kevin showed up on time very friendly Will use again

A/C system repair+ Responsiveness+ Quality+ Professionalism
KearyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

AC went out on a warm late Saturday night. The technician got to my house in 45 minutes. The heat pump needed a new capacitor. The technician explained what was wrong and showed me how he tested for the problem. He was in and out in a half hour. No extra service charges either for a late Saturday night. I highly recommend this company.

A/C system maintenanceHVAC system maintenanceA/C system repair
DeepSouth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The best in ac repair in cullman I definitely recommend them fast friendly and does the job right without over charging you thank you guys very much for coming out today my business appreciate you all

A/C system repair+ Quality
Brad4 years ago★★★★★

Rating only, no written review.

HVAC system repairA/C system repair+ Responsiveness+ Punctuality+ Quality

Price

$337-22% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 37%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance24$54–$581
A/C system maintenance15$26–$251
A/C system repair11$158–$730
Repair HVAC9$50–$1.0k
Installation8$1.2k–$2.4k
Install thermostat6—
HVAC duct & vent repair5$276–$771
Install AC5$2.1k–$4.3k

Compare with

All Around Heating & Cooling logoAll Around Heating & CoolingExperts Score 100Cullman · 5.00★Southeastern Kitchen Exhaust Cleaning logoSoutheastern Kitchen Exhaust CleaningExperts Score 98Cullman · 5.00★Carpet Cleaning in Cullman Alabama logoCarpet Cleaning in Cullman AlabamaExperts Score 96Cullman · 4.95★