Experts Reviews · Company report
Cullman Heating & Air - HVAC Contractor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Cullman Heating & Air - HVAC Contractor

Cullman, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 92 Google reviews

Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cullman Heating & Air - HVAC Contractor is better than 100% of air duct cleaning services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cullman Heating & Air - HVAC Contractor is better than 98% of air duct cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cullman Heating & Air - HVAC Contractor is better than 100% of air duct cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cullman Heating & Air - HVAC Contractor is better than 100% of air duct cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cullman Heating & Air - HVAC Contractor is better than 100% of air duct cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cullman Heating & Air - HVAC Contractor is better than —% of air duct cleaning services.–
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Reviews for your job

Customers hired Cullman Heating & Air - HVAC Contractor for 8 kinds of job.

Cullman Heating & Air - HVAC Contractor for HVAC system maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$581
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “HVAC system maintenance”

caden1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Kevin did an exceptional job

Paid $200–400Great priceHVAC system maintenance
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kevin was fantastic. He was here on time, very thorough, and did a great job with explanations of every step of the process. This is the third time we have used Cullman Heating and Air, and they are always professional and great to deal with.

Reasonable priceHVAC system maintenance
Johnny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Called in the morning time, they were out by lunch time. Very respectful and knowledgeable. Bo was very polite , and fixed our unit that day. He went above and beyond to help my family getting air back up and running. Would definitely recommend. . . And will be using them again. Thank you.

Paid $400–600Reasonable priceHVAC system maintenanceA/C system maintenanceRepair HVAC
Cassi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kevin was great! He was knowledgeable, professional, and took the time to explain our mini-split system and its maintenance in a way that was easy to understand. He was also incredibly patient and kind with our young children, answering their questions politely while he worked. We really appreciated his help and…

HVAC system maintenance
justin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kevin was awesome. Had everything fixed and running within an hour. Replaced fan motor, very knowledgeable on all things hvac. Fair price as well!

Paid $200–300Great priceHVAC system maintenanceA/C system maintenance
VanceLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Highly recommend!!! Alex was awesome. Super responsive, did great work, and did everything quick and efficient! Will definitely use again and recommend to anyone!

HVAC system maintenanceHeating system repair
Sarah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service! Keith was fantastic! Knowledgeable and prompt in fixing our issue.

Paid $200–300Reasonable priceHVAC system maintenanceA/C system maintenance
EarlLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great Experience!! Bo showed up exactly on time and was able to fix everything quickly!!! Very professional and polite! Will definitely be using them in the future!!!

HVAC system maintenance
Henrietta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent group of guys, they were quick and efficient! Only heating and air company I’ll ever recommend to anyone!

HVAC system maintenance
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They installed my parents heating and air unit, we were really grateful they were able to come out! Very nice staff ☺️

Reasonable priceHVAC system maintenance
BoniLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional Communicates with customers This is the best company to use for HVAC issues

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Darren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommended. Our heat went out with temps going into the 20’s…they came the same day, worked until after dark, with a good attitude. Kevin was very knowledgeable. He was able to diagnose the problem and make the necessary repairs. Highly recommended.

Heating system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
KathyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job I really appreciate their business.thank you so much.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Shelia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everyone was very nice and Kevin explained everything he was going to do and gave me some tips on taking care of my unit I would definitely refer them to anyone

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Stephane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and courteous! We just needed long overdue maintenance and Bo was great! Found some things to fix and update from installation years ago. Appreciate issues being tended to before they become a problem!!!! Will definitely have them back!

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
KearyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

AC went out on a warm late Saturday night. The technician got to my house in 45 minutes. The heat pump needed a new capacitor. The technician explained what was wrong and showed me how he tested for the problem. He was in and out in a half hour. No extra service charges either for a late Saturday night. I highly recommend this company.

A/C system maintenanceHVAC system maintenanceA/C system repair
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

100% recommend this company for all of your HVAC needs. Kevin was extremely knowledgeable, and genuinely cared about the work he was doing. Everyone was very courteous, and answered all of my questions. Thank y’all so much for turning a bad day into a not so bad day. I’ll use this company from now on.

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We moved to the area very recently and wanted to have our a/c unit serviced to get an idea of what we were looking at with the a/c. Kevin came out and did a great job !! He was professional and answered every question I had. Definitely going to use their services from now on. This was the absolute best service I…

A/C system maintenanceHVAC system maintenance+ Punctuality+ Quality+ Professionalism
Anthony6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely top notch. If I could give more stars I would. I have had my unit serviced in the spring every year for as long as we have had it and I have never had a service that checked and cleaned everything. The service tech, Kevin, was definitely a pro. His knowledge and experience were evident. He took his…

HVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Blake2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys installed HVAC system in a new construction home and did a phenomenal job. Very professional, fast and easy to deal with. I highly recommend them for any HVAC needs. Great People!

HVAC system maintenanceHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
mason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company, I highly recommend using them. They did a great job and was very professional

A/C system maintenanceDuctless heating & A/C servicesHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Karen9 months ago★★★★★

Rating only, no written review.

Reasonable priceHVAC system maintenance
Lesa11 months ago★★★★★

Rating only, no written review.

Paid $200–300Great priceHVAC system maintenance
Sansing12284 years ago★★★★★

Rating only, no written review.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$337-22% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 37%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance24$54–$581
A/C system maintenance15$26–$251
A/C system repair11$158–$730
Repair HVAC9$50–$1.0k
Installation8$1.2k–$2.4k
Install thermostat6—
HVAC duct & vent repair5$276–$771
Install AC5$2.1k–$4.3k

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