Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%77+5.4Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORECURA Termite & Pest Control - West Covina
West Covina, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 5.0★ from 252 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CURA Termite & Pest Control - West Covina is better than 97% of bed bug exterminators.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CURA Termite & Pest Control - West Covina is better than 100% of bed bug exterminators.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CURA Termite & Pest Control - West Covina is better than —% of bed bug exterminators.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CURA Termite & Pest Control - West Covina is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CURA Termite & Pest Control - West Covina is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CURA Termite & Pest Control - West Covina is better than 77% of bed bug exterminators.B
77
Reviews for your job
Customers hired CURA Termite & Pest Control - West Covina for 8 kinds of job.
CURA Termite & Pest Control - West Covina for bee extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
All 2 Google reviews tagged “Bee extermination”
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Just signed up with them and had the first service done. So far so good. Everything was explained very well and the technician who did the work was very thorough.
Rodent exterminationSpider exterminationFlea & mite extermination
A.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
CURA-Very professional on time, I have no complaints and little to no insects, mainly spiders around my home.Definitely will recommend them. Very friendly CUSTOMER SERVICE
Great priceSpider exterminationGeneral pest inspectionBee extermination
Price
$119+15% vs typical bed bug exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 33%Reasonable 63%Overpriced 1%Not sure 3%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 60 | $68–$116 |
| Spider extermination | 56 | $79–$141 |
| Bug & insect extermination | 52 | $71–$126 |
| Mosquito extermination | 38 | $58–$99 |
| Ant extermination | 33 | $63–$194 |
| Flea & mite extermination | 26 | $90–$282 |
| Hornet & wasp extermination | 23 | $83–$246 |
| Rodent extermination | 22 | $88–$323 |
