Pest control service · West Covina, CA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%77+5.4Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 110 bed bug exterminatorsiPosition by Experts Score among all companies we track in this category. · better than 72%
5.0★★★★★252 Google reviews · 10 photos
97%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
70%reviews answered by the owner
$119typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
CURA Termite & Pest Control - West Covina at a glance
Google reviewers rate the service five stars based on 252 reviews, noting that the company owner responds to seventy percent of feedback. Customers frequently describe technicians as punctual, polite, and thorough when treating homes for spiders, ants, and rodents. Recurring themes include clear communication, reasonable pricing, and the availability of eco-friendly options for households with pets. No significant patterns of criticism emerge from the provided excerpts, which consistently highlight satisfaction with the detailed pest mitigation work performed.
Google rating: 5.0 out of 5 from 252 reviews (97% five-star).
Reviews on this page: 252 Google reviews (174 with written comments).
Owner responses: the business replied to 70% of reviews.
Most recent review: October 19, 2026.
Service: Bed Bug Exterminator serving West Covina, California.
Data from Google, last updated November 1, 2026.
Score profile vs other bed bug exterminators
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: replies to reviews.
This companyBed Bug Exterminators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CURA Termite & Pest Control - West Covina: 97/100 on this factor. Category median: 95.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CURA Termite & Pest Control - West Covina: 100/100 on this factor. Category median: 95.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CURA Termite & Pest Control - West Covina: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CURA Termite & Pest Control - West Covina: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CURA Termite & Pest Control - West Covina: 77/100 on this factor. Category median: 94.B
77
Bar = this company · dark tick = category median.
Star ratings
252 Google reviews we collected
5.0of 5
5 stars24597%
4 stars73%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 174 written reviews
100%praise
Praise286100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price4833%
Reasonable9263%
Overpriced11%
Not sure53%
$119+15% vs typical bed bug exterminators
Middle half of what 115 customers paid ($103–$136) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8329%
Quality & results7326%
Speed & response5319%
Communication3613%
Would recommend217%
Price & value145%
Honesty & trust62%
What customers talk about
We read 174 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Signed up for service and a super nice technician came the next day.”
“Thus far CURA has done an excellent job of pest mitigation.”
“They quickly treated my home for all sorts of bugs.”
“They were efficient and then walked me through what was done.”
“Cura Termite & Pest Control came highly recommended from a friend, so I decided to give them a try.”
“Great customer service, an affordable price and quality work!”
“Timely and dependable, the treatment of grounds, garage, eaves, outer walls and the base of the property, has been through and detailed.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired CURA Termite & Pest Control - West Covina for 8 kinds of job. Pick one to see what they paid and said.
PPatricia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Arrived on time, prepared and polite. Thorough job of spraying and removing cobwebs.
Paid $80–100Reasonable priceAnt extermination
SStephanie12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
So far so good! Signed up for service and a super nice technician came the next day. Saw dead bugs on the sidewalk, so it must be working!
Paid $100–120Reasonable priceGeneral pest inspectionBug & insect extermination
TTom18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★
I was very impressed by the service just as Carver had told me. Vincent came out and sprayed the plants and surrounding area . Also put out big boxes for the rats and mosquito buckets. He did a very thorough job.
AAnthony11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
DC and Byron were both amazing! I was so impressed with the service and I’ve delt with a few in the past. They were efficient and then walked me through what was done. I would highly recommend them.
Paid $120–140Great priceHornet & wasp exterminationTermite exterminationSpider extermination
LLaila6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My backyard is now pest-free! I was dealing with an ant invasion that seemed to have no end. I found CURA Termite & Pest Control after hearing about them from a friend. The technician arrived ready to tackle the problem. He identified all the nests and laid down a bait that took care of the entire colony in no time.…
Paid $120–140Great price
LLucille9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★
The representatives were very professional … and were able to provide a reasonable price
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders, Bed bugs, Mosquitoes
Response from the owner · a week ago
Hi Gary, we’re really glad to hear our technician made a good impression and got the job done efficiently. Your feedback means a lot to our team here at CURA Termite & Pest Control in West Covina. If you ever need anything else, just let us know!
T
Tyler Argy3 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Cura pest control did a great job. They quickly treated my home for all sorts of bugs. I used to have hundreds maybe thousands of spiders around my house and I my garage. After two months of treatment I rarely see any.
Response from the owner · a week ago
Hi Tyler, we're so glad to hear your spider problem has improved so much in just a couple months! Our team always aims to get you real results, and it’s awesome to know your home and garage are feeling a lot more comfortable now. If you ever need anything else or notice anything new, just give us a call—happy to help!
P
Patricia Bem2 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Arrived on time, prepared and polite. Thorough job of spraying and removing cobwebs.
Price assessment: Reasonable price
Price: $80–100
Services: Ant extermination
Pest type: Ants
Response from the owner · a week ago
We're glad to hear you were pleased with our promptness and thorough work, Patricia! Making sure your home is pest-free and comfortable is always our priority. We appreciate you choosing CURA Termite & Pest Control and look forward to helping you again if you ever need us!
S
Stephanie Moore12 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
So far so good! Signed up for service and a super nice technician came the next day. Saw dead bugs on the sidewalk, so it must be working!
Price assessment: Reasonable price
Price: $100–120
Services: General pest inspection, Bug & insect extermination
Pest type: Ants, Rodents, Cockroaches, Spiders, Mosquitoes
Response from the owner · 2 weeks ago
We're glad to hear everything is off to a great start, Stephanie! It's awesome to know our technician left a good impression and that you're already seeing results. If you ever have any questions or need anything between visits, just give us a shout—thanks for choosing CURA!
T
Tom Heaton18 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
I was very impressed by the service just as Carver had told me. Vincent came out and sprayed the plants and surrounding area . Also put out big boxes for the rats and mosquito buckets. He did a very thorough job.
We’re glad to hear you had a great experience with Vincent and that everything Carver mentioned lived up to your expectations, Tom. We work hard to make sure every pest concern is handled thoroughly, so your feedback really means a lot to us. If you ever need us again or have any questions, just let us know—we’re always here to help!
B
Bear Cave Bookkeeping Freedom ForEvarLocal Guide · 14 reviewsiTotal number of Google reviews Bear has written across all businesses on Google Maps, not just this one.
I am so impressed with CURA and their technicians They are not only good at their job they are knowledgeable about every bug I have asked about
They are patient with the progress of getting rid of the bugs and have given me helpful tips to decrease the bugs coming in the house.
Price assessment: Not sure
Services: General pest inspection, Cockroach extermination, Bug & insect extermination, Ant extermination
Pest type: Ants, Rodents, Cockroaches, Mosquitoes
Response from the owner · 2 weeks ago
We're really glad to hear you've had such a positive experience with our team! Our technicians love sharing what they know and helping out however they can, so it’s awesome to know the advice has made a difference. If you ever have more bug questions or need us to check something out, we're here for you. Thank you for trusting us for your pest control needs!
A
Anthony Carreras11 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
DC and Byron were both amazing! I was so impressed with the service and I’ve delt with a few in the past. They were efficient and then walked me through what was done. I would highly recommend them.
Price assessment: Great price
Price: $120–140
Services: Hornet & wasp extermination, Termite extermination, Spider extermination, Flea & mite extermination, General pest inspection, Bug & insect extermination
Pest type: Ants, Termites, Spiders, Mosquitoes
Response from the owner · 2 weeks ago
Anthony, we're really glad to hear DC and Byron took great care of you and made everything clear throughout the process. Knowing you’ve worked with other companies before makes your recommendation mean a lot to us. If you ever need help again or have questions, don’t hesitate to reach out!
M
Mike James2 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
They were very knowledgeable and extremely nice and right on time for the appointment. After work was completed they even texted me to make sure I was satisfied with the work. Which I was!!
Price assessment: Reasonable price
Pest type: Ants, Rodents, Cockroaches, Spiders, Mosquitoes, Other
Response from the owner · 3 weeks ago
Mike, we’re really glad to hear everything went smoothly and you felt taken care of from start to finish! Making sure our customers are happy with our work is important to us, and your feedback lets us know we’re doing things right. If you ever need us again, just reach out—thanks for choosing CURA Termite & Pest Control!
C
Cyndee Tillman3 reviewsiTotal number of Google reviews Cyndee has written across all businesses on Google Maps, not just this one.
We're really glad to hear everything went smoothly, Cyndee! It means a lot to us that you took the time to share your positive experience. If you ever need anything in the future or have any questions, just let us know—we’re always here to help!
C
Christy Zwetsch2 reviewsiTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
Hi Christy, we really appreciate you taking the time to leave this feedback! At CURA Termite & Pest Control, our team always strives to provide top-notch customer service, and it’s great to know you noticed. If you need anything or have questions in the future, just give us a call—we’re here to help!
