Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts

Experts Reviews · Company report
CURA Termite & Pest Control - West Covina logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%77+5.4Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

CURA Termite & Pest Control - West Covina

West Covina, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 5.0★ from 252 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CURA Termite & Pest Control - West Covina is better than 97% of bed bug exterminators.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CURA Termite & Pest Control - West Covina is better than 100% of bed bug exterminators.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CURA Termite & Pest Control - West Covina is better than —% of bed bug exterminators.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CURA Termite & Pest Control - West Covina is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CURA Termite & Pest Control - West Covina is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CURA Termite & Pest Control - West Covina is better than 77% of bed bug exterminators.B
77

Reviews for your job

Customers hired CURA Termite & Pest Control - West Covina for 8 kinds of job.

CURA Termite & Pest Control - West Covina for hornet & wasp extermination

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Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Hornet & wasp extermination” · showing 20

Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Tec. Was polite and very efficient.

Paid $100–120Reasonable priceHornet & wasp extermination
Anthony11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

DC and Byron were both amazing! I was so impressed with the service and I’ve delt with a few in the past. They were efficient and then walked me through what was done. I would highly recommend them.

Paid $120–140Great priceHornet & wasp exterminationTermite exterminationSpider extermination
Gail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The technician was really nice and accommodating to my specific needs at my home.

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationSpider extermination
JustinLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great job 👏🏽

Paid $80–100Great priceHornet & wasp extermination
HalLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Cade and Guy stopped by to talk pest control. We'll dressed, friendly, articulate, and knowledgeable, it was an easy decision after getting my questions answered. Great community pricing, we are now on a quarterly plan. Their initial service, performed that very day, cleaned up all spiderweb around the home, roof,…

Paid $100–120Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had Michael come down to help me with the bugs around my house. I had a few wasps nest that were a concern and a lot of ants to deal with. He took care of the wasps nest that I noticed but when on the general house sweep he found a lot more wasps nests around my home and took care of it. He cracked jokes all along…

Hornet & wasp exterminationGeneral pest inspection
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Not only a great price, but Alakai and Matthew were very cool people. Professional, did a thorough job, answered all my questions and will come back for anything we need included.

Paid $80–100Great priceHornet & wasp extermination
Bobbi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The tech was on time and introduced himself. He then went to work and was very efficient. Hopefully, this will work to keep bugs out of the house. So far, so good!

Great priceHornet & wasp exterminationRodent exterminationTermite extermination
omar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My backyard is finally free of pests. I was dealing with an ant invasion that seemed to be multiplying every week. I reached out to CURA Termite and Pest Control after seeing some positive reviews online, and I’m glad I did. The technician came in, assessed the situation quickly, and laid out a clear plan. Within…

Great priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service. Quick and easy and extremely helpful.

Great priceHornet & wasp exterminationSpider exterminationBug & insect extermination
DonLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Carlos did a great job inside and out.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Stephanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great job getting rid of mosquitoes so I can enjoy summer parties in my backyard again!

Paid $100–120Reasonable priceHornet & wasp exterminationTermite inspection
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional, organized, easy to work with. Their technicians are always friendly.

Paid $20–40Great priceHornet & wasp exterminationSpider exterminationMosquito extermination
Buck7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They were friendly,polite and did a great job!

Reasonable priceHornet & wasp extermination
Irma6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I would like to share that The gentleman that came out to my home was very attentive and addressed all my concerns. Super satisfied with his service please Thank him on my behalf

Paid $120–140Reasonable priceHornet & wasp extermination
Cesar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great and professional people.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent extermination
Stuart5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The representative was efficient and quick covering all that was needed

Paid $100–120Reasonable priceHornet & wasp extermination
Terri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jamie was communicative, efficient, and professional.

Paid $140–160Great priceHornet & wasp extermination
Miguel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was no hassle and perfect customer service

Paid $140–160Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
ArtLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $100–120Reasonable priceHornet & wasp extermination

Show more hornet & wasp extermination reviews (3 more) →

Price

$119+15% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 63%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection60$68–$116
Spider extermination56$79–$141
Bug & insect extermination52$71–$126
Mosquito extermination38$58–$99
Ant extermination33$63–$194
Flea & mite extermination26$90–$282
Hornet & wasp extermination23$83–$246
Rodent extermination22$88–$323

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