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Custodi Caterers

Caterer · Jersey City, NJ · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%95+13.4Replies to reviews 7%28+2Craft & service penalty99−0.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 111 caterersPosition by Experts Score among all companies we track in this category. · better than 62%
4.8 ★★★★★ 105 Google reviews · 22 photos
91%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
32%reviews answered by the owner
Oct 2026latest review

Custodi Caterers at a glance

Google reviewers rate Custodi Caterers 4.8 out of 5 based on 105 reviews, with the owner responding to 32 percent of them. Customers frequently praise the quality of the food, professional staff, and clear communication during planning for weddings, corporate lunches, and private parties. Punctuality and reasonable pricing are also common themes in positive feedback. One criticism notes a negative initial consultation experience where a customer felt the owner was pushy and unresponsive to their specific needs.

  • Google rating: 4.8 out of 5 from 105 reviews (91% five-star).
  • Reviews on this page: 105 Google reviews (87 with written comments, 2 with photos).
  • Owner responses: the business replied to 32% of reviews.
  • Most recent review: October 7, 2026.
  • Service: Caterer serving Jersey City, New Jersey.

Data from Google, last updated October 29, 2026.

Score profile vs other caterers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction92Reliability91Craft & service99Value95Momentum100Replies to reviews28Satisfaction: 92 (median 86)Reliability: 91 (median 87)Craft & service: 99 (median 99)Value: 95 (median 95)Momentum: 100 (median 100)Replies to reviews: 28 (median 31)
Custodi CaterersCaterers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Custodi Caterers: 92/100 on this factor. Category median: 86.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Custodi Caterers: 91/100 on this factor. Category median: 87.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Custodi Caterers: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Custodi Caterers: 95/100 on this factor. Category median: 95.A
95
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Custodi Caterers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Custodi Caterers: 28/100 on this factor. Category median: 31.D
28

Bar = this company · dark tick = category median.

Star ratings

105 Google reviews we collected

  • 5 stars9691%
  • 4 stars55%
  • 3 stars22%
  • 2 stars00%
  • 1 star22%

Praise vs complaints

Phrases our text analysis found in 87 written reviews

  • Praise15296%
  • Complaints64%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4830%
  • Would recommend3623%
  • Speed & response2013%
  • Quality & results1811%
  • Communication149%
  • Price & value138%
  • Honesty & trust96%

What customers talk about

We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great food, great service, and always professional.”
  • “Such a nice way to celebrate such a special moment, I would absolutely recommend them.”
    “He was not a client-focused person and so I do not recommend this service for anyone who finds customer service very important.”
  • “From the moment I reached out to Custodi Catering about servicing my MIL's repast, they were responsive, professional, and so easy to communicate with.”
  • “I was told by almost every guest that our wedding food was by far the best wedding dinner they had ever had, as the food matched the amazing service.”
  • “They were kind, compassionate and detailed oriented for every planning meeting and call and communicated clearly about what to expect for my wedding day.”
  • “Extremely reliable, professional, reasonable and the food is amazing!”
  • “Right from the get go Chris was kind, organized, easy to talk to, and very transparent.”

People customers mention

  • Chris 24 reviews
  • Catering 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

JasonLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great food, great service, and always professional........this is 8 years later and they are better than ever

Gretchen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Words cannot express how much I loved my experience with Custodi Catering. I am a June 2026 Bride, and Kristina and Chris went out of their way to make my wedding day special, meaningful, and stress free. They were kind, compassionate and detailed oriented for every planning meeting and call and communicated clearly…

Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

From the moment I reached out to Custodi Catering about servicing my MIL's repast, they were responsive, professional, and so easy to communicate with. They guided me through the menu and helped me figure out exactly what would work best, which took a lot of stress off my shoulders during such a difficult time. On…

Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I hired Custodi Catering to do my wedding and it was so amazing! We found them through our venue, they were recommended. I can easily say it might’ve been the best recommendation anyone has ever given. A. Custodi was extremely reasonably priced. B. Chris was such a fantastic person to work with. He is a great…

Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Custodi Caterers did my son's wedding this past weekend! My guests kept commenting on how delicious everything was. Chris and his team are great to work with! No detail goes unnoticed and no change is too big to deal with. Will def use them again and I highly recommend!

Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Custodi Caterers has amazing food! The best eggplant parm and pasta vodka. Chris is an absolute gem to work with. He goes above and beyond for his customers and employees.

Photos

Customer reviews

4.8 ★★★★★ 105 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jason MontijoLocal Guide · 43 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great food, great service, and always professional........this is 8 years later and they are better than ever

Gretchen Ingwersen6 reviewsTotal number of Google reviews Gretchen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Words cannot express how much I loved my experience with Custodi Catering. I am a June 2026 Bride, and Kristina and Chris went out of their way to make my wedding day special, meaningful, and stress free. They were kind, compassionate and detailed oriented for every planning meeting and call and communicated clearly about what to expect for my wedding day. I was told by almost every guest that our wedding food was by far the best wedding dinner they had ever had, as the food matched the amazing service. 10000000/10 would hire them again to cater any event I will have in the future. Thank you Kristina, Chris, and Custodi for the amazing Service.

Stephanie Burgos7 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From the moment I reached out to Custodi Catering about servicing my MIL's repast, they were responsive, professional, and so easy to communicate with. They guided me through the menu and helped me figure out exactly what would work best, which took a lot of stress off my shoulders during such a difficult time. On the day of the repast, their staff was incredible. They arrived on time, were kind and professional, and truly went above and beyond to help make everything run smoothly. During such a delicate and emotional time for our family, their compassion and willingness to help meant so much. I cannot recommend Custody Catering enough. They made a difficult day just a little easier, and I will absolutely be using them for any future events. Thank you for taking such great care of our family!

Erin Hardy6 reviewsTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just got married a few weekends ago and I sincerely could not recommend Custodi more highly. Chris and his team are absolutely FANTASTIC to work with. Right from the get go Chris was kind, organized, easy to talk to, and very transparent. For most people, their wedding is the first and only wedding they plan during their lives. Sorting through all the pricing and different options, especially for catering, can be confusing and frustrating...and it always seems like a random last minute fee pops up. Not so with Custodi. When I talked with Chris, it was a breath of fresh air. His team was extremely professional, well organized, and responded to all communications in less than 24 hours. They worked with us on a few last minute changes and were rockstars. Plus their staff is so fun! My (now) husband and I felt that we could completely and totally enjoy our wedding day knowing that Custodi had everything handled. Not to mention, THE FOOD WAS DELICIOUS!!! We had so many guests tell us that our food was amazing and the leftovers we had got eaten almost right away. I cannot recommend them enough for your next event. They are such a pleasure to work with and they deserve the highest praises!!!

Michael Hardy2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I hired Custodi Catering to do my wedding and it was so amazing! We found them through our venue, they were recommended. I can easily say it might’ve been the best recommendation anyone has ever given. A. Custodi was extremely reasonably priced. B. Chris was such a fantastic person to work with. He is a great communicator and met with us to cover all the potential challenges so that we would be on the same page. He also went above and beyond by having the team help with setup and take down. He was also easy to get a hold of. C. His food was AMAZING! We had leftovers from the wedding and by the next day it was all gone. We couldn’t stop eating it. I am very skeptical when it comes to food vendors but I can easily say, Custodi is the best there is. I will be using him in the future and there is nobody I can recommend more highly.

Joe Hardy2 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Custodi Caterers did my son's wedding this past weekend! My guests kept commenting on how delicious everything was. Chris and his team are great to work with! No detail goes unnoticed and no change is too big to deal with. Will def use them again and I highly recommend!

Michelle Bellisano6 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Custodi Caterers has amazing food! The best eggplant parm and pasta vodka. Chris is an absolute gem to work with. He goes above and beyond for his customers and employees.

Nicole Marie1 reviewTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We used Custodi Caterers for my bridal shower and everything was perfect. The food was fresh, flavorful, and honestly just really good, and everything looked beautiful too. The staff and bartender were so warm and attentive, which made the whole day feel easy and relaxed. It was actually a surprise planned by my mom and best friend, and they both said the planning process was smooth and really thoughtful, which meant a lot. Such a nice way to celebrate such a special moment, I would absolutely recommend them.

Marla FurruleLocal Guide · 2 reviewsTotal number of Google reviews Marla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We recently used Custodi Caterers for a corporate lunch and had a really great experience. The menu had a nice variety, which made it easy to cover everyone, including a few vegetarians on our team. Everything tasted fresh and was honestly just really good. Kristina and Chris were super easy to work with. They helped us put together a seasonal menu that fit our budget and made the whole process feel simple. The portions were generous and everyone had more than enough, which is always appreciated with a group. From menu selection to scheduling and delivery, everything ran smoothly. We’ve used them for both smaller and larger groups and they’ve been able to accommodate both without any issues. Would absolutely recommend and will definitely be using them again!

Brad ThumudoLocal Guide · 243 reviewsTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We used Custodi Caterers for our daughter’s wedding, and I honestly can’t say enough good things about them. From the very first conversation through the big day, they were absolutely incredible to work with—professional, responsive, flexible, and genuinely invested in making everything perfect. The service and staff were outstanding. Everyone was attentive, friendly, and extremely well organized, which made the entire event feel seamless and stress-free for us and our guests. And the food—WOW. Truly exceptional. We received so many compliments from our guests, and for good reason. The Stuffed Rigatoni and Eggplant Rollatini were absolute standouts and are still being talked about. Everything was delicious, beautifully prepared, and served perfectly. Most importantly, thank you to the entire Custodi team for helping us feel calm and confident on such an important day for our family. Knowing everything was in such capable hands meant more to us than you can imagine. Custodi Caterers helped make our daughter’s wedding an unforgettable experience. If you’re looking for amazing food, exceptional service, and a team you can fully trust for an important event, I highly recommend them.

Custodi Caterers on Google Maps →

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