How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORECustom Automotive Care
Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 278 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Custom Automotive Care for 8 kinds of job.
Custom Automotive Care for air & cabin filter replacement
Clear ✕All 18 Google reviews tagged “Air & cabin filter replacement”
Everybody is always so friendly and courteous and understanding. They also explain things very well. Before & After the vehicle has been repaired. I've taken my vehicles there for many years. And it'll continue doing that. They are a excellent repair shop. As far as I'm concerned, I appreciate everything. They have…
2006 RAV4 the last one with the V6 and that engine runs like a champ 235,000 miles no issues
Great customer service and quality workmanship, I highly recommend this custom care car !!!!
Had numerous items checked, fixed and cleaned. Everything asked for was done in a efficient and timely manner. I appreciate the great service.
I am very statisfied with the service. Yes I am very satisfied
Appreciate the friendly service: office staff and mechanics. They keep me informed of potential issues: battery replacement, brakes fixed. It helps with financial planning. I trust these workers!
I’m so impressed by their service! I fully trust CAC! Highly recommend
I wouldn't use any other shop after going here. They are very professional and friendly. Tracy does a great job keeping me up to date on how the work is going.
Custom Automotive Care have always delivered excellent repair work for me, coupled with a genuine customer oriented attitude. They communicate clearly and extensively prior to, during, and after any work being performed. Highly organized, knowledgeable, and skilled, they do the job right and ensure satisfaction...…
This guy the owner what's his name he is truly so genuine, absolutely authentic, holds himself, his business, and his character up to the best highest quality standards of goodness, fairness, excellent customer service, above and beyond fair pricing compare to any and all other competitive and shops in the same line…
I appreciated their communication, their detailed estimate, and keeping their appointment and doing a good job.
I have used custom Auto for the last 2 years after years of searching for a good mechanic. I do a lot of my own wrenching, but sometimes something is over my capabilities, and Custom has been the answer. I have come to trust Justin and Tracy immensely. Tracy is unlike most Service advisors I have run into, she knows…
Replaced heater blower motor, fuel filter and engine filter. Checked out other areas too. Great service.
Amazing service!! They do a great job of letting me know what is going on with my car in words I can understand as well as give me options on how to proceed. Extremely knowledgeable and trustworthy!
I cannot say enough about the folks at Custom Auto. I’ve been a regular for almost 10 years now and though the staff has changed, the high level of care for both me and my vehicle has not. They are always upfront about necessary repairs vs items that can wait to be done later. Would give more stars if I could!
The service is always amazing! I will never take my vehicle anywhere else. My trust is in them 100%. I highly recommend them for any repair needs! Great group of people that do amazing and honest work.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 53 | — |
| Oil change | 48 | — |
| Auto engine diagnostic | 28 | — |
| Steering & suspension repair | 26 | — |
| Electrical repair | 19 | — |
| Air & cabin filter replacement | 18 | — |
| Tires | 18 | — |
| Brakes | 16 | — |
