How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORECustom Automotive Care
Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 278 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Custom Automotive Care for 8 kinds of job.
Custom Automotive Care for auto engine diagnostic
Clear ✕All 28 Google reviews tagged “Auto engine diagnostic” · showing 20
Great group of people to work with. Would highly recommend.
Great service and good people to work with!
Continues to be the best auto repair experience I’ve had. They are prompt, thorough, honest, and go above and beyond every time!
The work completed on my Jeep was top notch The communication between myself, the shop manager and the mechanic was always clear, complete and informative. The entire experience was made even more satisfying because I knew I could trust the information and the work.
Replaced my radiator, flushed cooling system and transmission. Work done quickly, professionally and a very fair price. Recommended.
2006 RAV4 the last one with the V6 and that engine runs like a champ 235,000 miles no issues
Just an oil change this time but great service as always. They replaced the oil plug gasket because of a little seepage. I always appreciate the thorough vehicle inspection whenever I have it serviced and the heads up on upcoming maintenance items like brakes and belts. They take care of my car and they take care of me.
This is a great company that gives thorough service. You talk to the people who actually worked on your car. They’re not trying to process numbers of cars/ transactions, they’re taking “ownership” of their results. They are also certified in all key disciplines of automotive repair and diagnostics. I’ve used them…
Custom Automotive has become my "go to" for anything regarding my 2015 Jeep Cherokee. Justin and his team are thorough, knowledgeable, very very helpful. In addition, I have been treated each and every time with respect and kindness by every single person I've had contact with at CAV.
I’m so impressed by their service! I fully trust CAC! Highly recommend
Fantastic service writer and technicians! On time repairs, loaner car, always in contact with the customer. Justin and his team are by far the best shop to take your car in for repairs!
The repairs and maintenance performed by Custom Auto Care were fantastic and fixed all my issues. They are very honest about what repairs are safety issues and which could be deferred
Been using Custom Auto Care now for a few years. Very happy with the service I always receive. This is a place where you can get quality service at an affordable price. The staff is very knowledgeable and honest on what should be done. Would recommend to anyone looking for service.
Easy one stop shop for all my vehicle needs! Owner and staff are very friendly. Thanks Custom Automotive Care!
Great place
Custom Automotive Care have always delivered excellent repair work for me, coupled with a genuine customer oriented attitude. They communicate clearly and extensively prior to, during, and after any work being performed. Highly organized, knowledgeable, and skilled, they do the job right and ensure satisfaction...…
This guy the owner what's his name he is truly so genuine, absolutely authentic, holds himself, his business, and his character up to the best highest quality standards of goodness, fairness, excellent customer service, above and beyond fair pricing compare to any and all other competitive and shops in the same line…
Great Service at a fair price!
I have used custom Auto for the last 2 years after years of searching for a good mechanic. I do a lot of my own wrenching, but sometimes something is over my capabilities, and Custom has been the answer. I have come to trust Justin and Tracy immensely. Tracy is unlike most Service advisors I have run into, she knows…
I won't take my Jeep anywhere else. They are the most knowledgeable and trusted mechanics in town. If I could give them more stars I would. I have been going to them for over 5 years.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 53 | — |
| Oil change | 48 | — |
| Auto engine diagnostic | 28 | — |
| Steering & suspension repair | 26 | — |
| Electrical repair | 19 | — |
| Air & cabin filter replacement | 18 | — |
| Tires | 18 | — |
| Brakes | 16 | — |
