How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORECustom Automotive Care
Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 278 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Custom Automotive Care for 8 kinds of job.
Custom Automotive Care for battery
Clear ✕All 11 Google reviews tagged “Battery”
Continues to be the best auto repair experience I’ve had. They are prompt, thorough, honest, and go above and beyond every time!
Had numerous items checked, fixed and cleaned. Everything asked for was done in a efficient and timely manner. I appreciate the great service.
I wouldn't use any other shop after going here. They are very professional and friendly. Tracy does a great job keeping me up to date on how the work is going.
The repairs and maintenance performed by Custom Auto Care were fantastic and fixed all my issues. They are very honest about what repairs are safety issues and which could be deferred
Great place
Custom Automotive Care have always delivered excellent repair work for me, coupled with a genuine customer oriented attitude. They communicate clearly and extensively prior to, during, and after any work being performed. Highly organized, knowledgeable, and skilled, they do the job right and ensure satisfaction...…
I have used custom Auto for the last 2 years after years of searching for a good mechanic. I do a lot of my own wrenching, but sometimes something is over my capabilities, and Custom has been the answer. I have come to trust Justin and Tracy immensely. Tracy is unlike most Service advisors I have run into, she knows…
Replaced heater blower motor, fuel filter and engine filter. Checked out other areas too. Great service.
I cannot say enough about the folks at Custom Auto. I’ve been a regular for almost 10 years now and though the staff has changed, the high level of care for both me and my vehicle has not. They are always upfront about necessary repairs vs items that can wait to be done later. Would give more stars if I could!
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 53 | — |
| Oil change | 48 | — |
| Auto engine diagnostic | 28 | — |
| Steering & suspension repair | 26 | — |
| Electrical repair | 19 | — |
| Air & cabin filter replacement | 18 | — |
| Tires | 18 | — |
| Brakes | 16 | — |
