How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORECustom Automotive Care
Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 278 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Custom Automotive Care for 8 kinds of job.
Custom Automotive Care for general repairs & maintenance
Clear ✕All 53 Google reviews tagged “General repairs & maintenance” · showing 20
Honest, dependable, reliable, friendly service. Prioritizes repairs so you can spread out the expenses over a 6 month period. Plus Justin and his crew keep meticulous, detailed records of repairs and services to ensure your vehicle is safe on the road. Love this business, Justin and his hardworking crew!
Everybody is always so friendly and courteous and understanding. They also explain things very well. Before & After the vehicle has been repaired. I've taken my vehicles there for many years. And it'll continue doing that. They are a excellent repair shop. As far as I'm concerned, I appreciate everything. They have…
I am so happy to find this business! I am happy with the work they did on my truck. I trust them and their charges for service were lower than I had been paying.
I have been going to this place for years is one of the best places in Lincoln I advise people to call this place ask any questions I'm sure they will help you and they are very nice people very prompt on their work
Continues to be the best auto repair experience I’ve had. They are prompt, thorough, honest, and go above and beyond every time!
I was directed to CAC after my previous auto care service closed its doors. And have never regretted the decision. Justin the owner and his staff are friendly and professional. They really try to get to know you as well as your vehicle. They get right to the point. Cut know corners. And they know how to take care of your car or truck.
Professional, honest, and friendly. I appreciate being informed on what is more immediate to "fix" and what can wait. I also appreciate having access to a loaner car while mine is being worked on.
2006 RAV4 the last one with the V6 and that engine runs like a champ 235,000 miles no issues
I love Custom Automotive! They are both competent and honest, rare in this world.
Had numerous items checked, fixed and cleaned. Everything asked for was done in a efficient and timely manner. I appreciate the great service.
Custom Auto Care took care of my scheduled fluid changes and oil change. They changed the fluids that needed changing and not the ones that were good, I don’t believe there is a more conscientious shop in town. They are super easy to work with! Gave me a loaner car as well!
Just an oil change this time but great service as always. They replaced the oil plug gasket because of a little seepage. I always appreciate the thorough vehicle inspection whenever I have it serviced and the heads up on upcoming maintenance items like brakes and belts. They take care of my car and they take care of me.
Always top notch service. They are outstanding.
I am very statisfied with the service. Yes I am very satisfied
Custom Automotive has become my "go to" for anything regarding my 2015 Jeep Cherokee. Justin and his team are thorough, knowledgeable, very very helpful. In addition, I have been treated each and every time with respect and kindness by every single person I've had contact with at CAV.
Another great experience with CAC. I had a repair that I didn't have time to do myself, and I am always happy with CAC. They also go out of their way to ensure that I have a loaner car or they give me a ride!
I always use custom auto.they are very good and very friendly. I have gone to them over a few years now and I will stay with them for many more.
CAC is the only place we take our vehicles!! They are honest, affordable, and fast. Love their customer service and kind people that work there!!! Couldn’t recommend them enough!!
Justin and Tracy and the crew over at Custom are top notch. From all of our work trucks to taking personal vehicles over there, they take care of our vehicles needs. They do good, quality work, in a timely fashion. They're easy to work with, and they give detailed reports of the work they perform, only after…
They did awesome work on my 68 Mustang. They made sure things were done right and the way I asked to have some stuff done. Wouldn’t hesitate to use them again.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 53 | — |
| Oil change | 48 | — |
| Auto engine diagnostic | 28 | — |
| Steering & suspension repair | 26 | — |
| Electrical repair | 19 | — |
| Air & cabin filter replacement | 18 | — |
| Tires | 18 | — |
| Brakes | 16 | — |
