How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORECustom Automotive Care
Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 278 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Custom Automotive Care for 8 kinds of job.
Custom Automotive Care for oil change
Clear ✕All 51 Google reviews tagged “Oil change” · showing 20
Great customer service and very persona ble.
Customer service is #1. CAC goes the extra mile for it's customers. They diagnose issues, consult with customer and make repairs as requested. Honest and trustworthy.
Everybody is always so friendly and courteous and understanding. They also explain things very well. Before & After the vehicle has been repaired. I've taken my vehicles there for many years. And it'll continue doing that. They are a excellent repair shop. As far as I'm concerned, I appreciate everything. They have…
Great group of people to work with. Would highly recommend.
Took in my 17 year old Lincoln. Received a though inspection and an oil change. Very good service. This is definitely my "go to," place. Highly recommend.
CAC did a inspection on our used vehicle we recently purchased. Very good communication through out the whole process. Replaced all power train fluids that was dirty and found things to keep an eye on. Feel confident we are good to go. Thank you.
I have been going to this place for years is one of the best places in Lincoln I advise people to call this place ask any questions I'm sure they will help you and they are very nice people very prompt on their work
Great service reasonable price and they do it right the first time and they back up their work. Friendly service
Continues to be the best auto repair experience I’ve had. They are prompt, thorough, honest, and go above and beyond every time!
Professional, honest, and friendly. I appreciate being informed on what is more immediate to "fix" and what can wait. I also appreciate having access to a loaner car while mine is being worked on.
2006 RAV4 the last one with the V6 and that engine runs like a champ 235,000 miles no issues
Great service
As usual, Justin and his staff provide a pleasurable experience when getting my car serviced. I especially love the detailed bill explaining all the checkups on each part of my car. They provide far more information than any other place when it comes to the health of my car.
Great customer service and quality workmanship, I highly recommend this custom care car !!!!
Custom Auto Care took care of my scheduled fluid changes and oil change. They changed the fluids that needed changing and not the ones that were good, I don’t believe there is a more conscientious shop in town. They are super easy to work with! Gave me a loaner car as well!
Just an oil change this time but great service as always. They replaced the oil plug gasket because of a little seepage. I always appreciate the thorough vehicle inspection whenever I have it serviced and the heads up on upcoming maintenance items like brakes and belts. They take care of my car and they take care of me.
Always top notch service. They are outstanding.
I am very statisfied with the service. Yes I am very satisfied
Custom Automotive has become my "go to" for anything regarding my 2015 Jeep Cherokee. Justin and his team are thorough, knowledgeable, very very helpful. In addition, I have been treated each and every time with respect and kindness by every single person I've had contact with at CAV.
Appreciate the friendly service: office staff and mechanics. They keep me informed of potential issues: battery replacement, brakes fixed. It helps with financial planning. I trust these workers!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 53 | — |
| Oil change | 48 | — |
| Auto engine diagnostic | 28 | — |
| Steering & suspension repair | 26 | — |
| Electrical repair | 19 | — |
| Air & cabin filter replacement | 18 | — |
| Tires | 18 | — |
| Brakes | 16 | — |
