How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORECustom Automotive Care
Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 278 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Custom Automotive Care for 8 kinds of job.
Custom Automotive Care for steering & suspension repair
Clear ✕All 26 Google reviews tagged “Steering & suspension repair” · showing 20
Everybody is always so friendly and courteous and understanding. They also explain things very well. Before & After the vehicle has been repaired. I've taken my vehicles there for many years. And it'll continue doing that. They are a excellent repair shop. As far as I'm concerned, I appreciate everything. They have…
CAC did a inspection on our used vehicle we recently purchased. Very good communication through out the whole process. Replaced all power train fluids that was dirty and found things to keep an eye on. Feel confident we are good to go. Thank you.
Friendly and knowledgeable staff. Great communication and service.
They did a great job of communication and did high quality repair work. They also went above and beyond to help me figure out an issue with my settings
If you're looking for confidence before making a decision about a major or minor auto repair, Custom Auto Care is the place to find it. Justin and his team did a fantastic job working on my 2011 Dodge Dakota. My dashboard was lit up like a Christmas tree when I took it in at the request of my father, who said, "When…
I received great service and would highly recommend these guys. Easy to work with.
I’m so impressed by their service! I fully trust CAC! Highly recommend
Fantastic service writer and technicians! On time repairs, loaner car, always in contact with the customer. Justin and his team are by far the best shop to take your car in for repairs!
I wouldn't use any other shop after going here. They are very professional and friendly. Tracy does a great job keeping me up to date on how the work is going.
Been using Custom Auto Care now for a few years. Very happy with the service I always receive. This is a place where you can get quality service at an affordable price. The staff is very knowledgeable and honest on what should be done. Would recommend to anyone looking for service.
Great place
I have been going to justin for years. Quality minded, and very professional. Never been disappointed.
Custom Automotive Care have always delivered excellent repair work for me, coupled with a genuine customer oriented attitude. They communicate clearly and extensively prior to, during, and after any work being performed. Highly organized, knowledgeable, and skilled, they do the job right and ensure satisfaction...…
As a long standing customer of Custom Automotive Care I receive the same great personal service and car care every time I visit. All work recommended is approved by me before it is performed.What makes the process so easy is the work ticket is emailed to me and there is a color coded check list of what work needs to…
Needed Yukon strut assemblies compressed and new cartridges installed. CAC has a proper strut compression machine, and performed the task for a very modest fee. Although I did not have any other work done there this time, I would not hesitate to recommend thier shop. Well organized, clean, and the staff were all sporting various certification badges.
Great Service at a fair price!
I have used custom Auto for the last 2 years after years of searching for a good mechanic. I do a lot of my own wrenching, but sometimes something is over my capabilities, and Custom has been the answer. I have come to trust Justin and Tracy immensely. Tracy is unlike most Service advisors I have run into, she knows…
I have been going to justin for years. Very professional and top quality work. Never been disappointed.
Replaced heater blower motor, fuel filter and engine filter. Checked out other areas too. Great service.
My father has been a mechanic all his life, so I've always been hesitant to take my vehicles anywhere else. However, my company uses Custom to work on our trucks and they've always been able to solve ANY problem when no one else could. So I took my van in to have them diagnose the check engine light, replace some…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 53 | — |
| Oil change | 48 | — |
| Auto engine diagnostic | 28 | — |
| Steering & suspension repair | 26 | — |
| Electrical repair | 19 | — |
| Air & cabin filter replacement | 18 | — |
| Tires | 18 | — |
| Brakes | 16 | — |
