How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORECustom Automotive Care
Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 278 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Custom Automotive Care for 8 kinds of job.
Custom Automotive Care for vehicle inspection
Clear ✕All 15 Google reviews tagged “Vehicle Inspection”
Recently asked CAC to perform a pre-purchase inspection on a truck I was interested in and they greatly exceeded expectations. As an out-of-state buyer (NJ) I needed someone I could trust and the level of service and communication I received from Tracy, Justin, and the rest of their team was outstanding. Their pro…
Everybody is always so friendly and courteous and understanding. They also explain things very well. Before & After the vehicle has been repaired. I've taken my vehicles there for many years. And it'll continue doing that. They are a excellent repair shop. As far as I'm concerned, I appreciate everything. They have…
Continues to be the best auto repair experience I’ve had. They are prompt, thorough, honest, and go above and beyond every time!
Very trusted and reliable. Highly recommend!
2006 RAV4 the last one with the V6 and that engine runs like a champ 235,000 miles no issues
Great customer service and quality workmanship, I highly recommend this custom care car !!!!
Custom Auto Care took care of my scheduled fluid changes and oil change. They changed the fluids that needed changing and not the ones that were good, I don’t believe there is a more conscientious shop in town. They are super easy to work with! Gave me a loaner car as well!
Best customer service in town. Helpful, reliable, and trustworthy! I wouldn't go anywhere else.
The owner if needed will spent extra time with you so that you will understand your repair.
Justin and Tracy and the crew over at Custom are top notch. From all of our work trucks to taking personal vehicles over there, they take care of our vehicles needs. They do good, quality work, in a timely fashion. They're easy to work with, and they give detailed reports of the work they perform, only after…
I received great service and would highly recommend these guys. Easy to work with.
The repairs and maintenance performed by Custom Auto Care were fantastic and fixed all my issues. They are very honest about what repairs are safety issues and which could be deferred
Had my car go in for an oil change and brake inspection. They found another problem within my brake system, but as always, asked to make sure I wanted to fix it instead of fixing it anyway regardless of whether or not it's important. And as always, they provide the full car after care inspection to show all problems…
Great company. Very Professional prices was very fair. Will definitely use them again
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 53 | — |
| Oil change | 48 | — |
| Auto engine diagnostic | 28 | — |
| Steering & suspension repair | 26 | — |
| Electrical repair | 19 | — |
| Air & cabin filter replacement | 18 | — |
| Tires | 18 | — |
| Brakes | 16 | — |