How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORECustom Automotive Care
Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 278 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Custom Automotive Care for 8 kinds of job.
Custom Automotive Care for wheel alignment
Clear ✕All 15 Google reviews tagged “Wheel alignment”
Everybody is always so friendly and courteous and understanding. They also explain things very well. Before & After the vehicle has been repaired. I've taken my vehicles there for many years. And it'll continue doing that. They are a excellent repair shop. As far as I'm concerned, I appreciate everything. They have…
2006 RAV4 the last one with the V6 and that engine runs like a champ 235,000 miles no issues
As usual, Justin and his staff provide a pleasurable experience when getting my car serviced. I especially love the detailed bill explaining all the checkups on each part of my car. They provide far more information than any other place when it comes to the health of my car.
I am very statisfied with the service. Yes I am very satisfied
They did a great job of communication and did high quality repair work. They also went above and beyond to help me figure out an issue with my settings
I received great service and would highly recommend these guys. Easy to work with.
Fantastic service writer and technicians! On time repairs, loaner car, always in contact with the customer. Justin and his team are by far the best shop to take your car in for repairs!
I wouldn't use any other shop after going here. They are very professional and friendly. Tracy does a great job keeping me up to date on how the work is going.
Been using Custom Auto Care now for a few years. Very happy with the service I always receive. This is a place where you can get quality service at an affordable price. The staff is very knowledgeable and honest on what should be done. Would recommend to anyone looking for service.
I appreciated their communication, their detailed estimate, and keeping their appointment and doing a good job.
I have used custom Auto for the last 2 years after years of searching for a good mechanic. I do a lot of my own wrenching, but sometimes something is over my capabilities, and Custom has been the answer. I have come to trust Justin and Tracy immensely. Tracy is unlike most Service advisors I have run into, she knows…
The service is always amazing! I will never take my vehicle anywhere else. My trust is in them 100%. I highly recommend them for any repair needs! Great group of people that do amazing and honest work.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 53 | — |
| Oil change | 48 | — |
| Auto engine diagnostic | 28 | — |
| Steering & suspension repair | 26 | — |
| Electrical repair | 19 | — |
| Air & cabin filter replacement | 18 | — |
| Tires | 18 | — |
| Brakes | 16 | — |
