How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORECustom Deck Creations
Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 64 deck contractors · 4.9★ from 400 Google reviews
Report card
Percentile vs other deck contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Custom Deck Creations for 7 kinds of job.
Custom Deck Creations for deck installation
Clear ✕All 47 Google reviews tagged “Deck installation” · showing 40
I am amazed by the excellent customer service, care, and quality of work that the whole Custom Deck staff provided. I've worked with plenty of contractors and businesses in the past and had planned on getting a few quotes for a new Trex deck I wanted built. After I read all the reviews online for Custom Deck, I…
All of the above and then some. Had a GREAT experience with Custom Deck Creations from initial concept discussions through 3D design iterations, old deck tear down, new deck build. Their team (Steve, Tarah, Matt and crew (Harvey, Dakota and Don) were professional and collaborative. Their planning was excellent,…
I loved the entire experience of working with Custom Deck Creations. They have amazing integrity, knowledge and skill. I felt deeply that I could trust them and they did everything they said they would do. They were on time, gave helpful updates, were careful of my property, and answered my questions thoroughly.…
This is the best company I've had the pleasure of working with!! After our initial meeting with Steve, where he helped us with all aspects of designing our new deck, I knew they were going to do an excellent job and they definitely delivered! Tarah always stayed in touch and kept us updated on timelines for each…
Excellent workmanship; quality product and fair pricing. Staff and Owners were excellent to work with; at all times.
This deck build was great from the very beginning. Every step of the way was clearly explained and left no surprises. I don't think you can find a better company to deal with or build your deck. To say that we are happy is a huge understatement.
Matt, Phil, DJ and Tarah are all amazing. Very polite, talented and professional. DJ constructed an amazing deck.
Working with the team at this company is a great experience. Starting with Jeff with the first visit. Then Tarah during the pre-build phases and Mikey and Matt during the build. It was an absolute pleasure. If you are looking for someone who actually takes pride in their work and delivers what is promised, then…
I couldn't be happier with Custom Deck Creations! My Project manager Matt was phenomenal to work with and Mike and his crew did an amazon job on the deck, I get nothing but compliments from everyone. Deck looks great, and they have their process down to a science, very professional, clear communication, highly…
Amazing!! Custom Deck Creations did a fantastic job from start to finish. The design process was easy. The build was smooth and efficient. The final deck is amazing!
Let me start by saying that Custom Deck Creations have phenomenal service and the quality of their work is off the charts!! This is best customer service from I’ve received from any company or contractors. They handled everything from dealing with my HOA to the owner calling me personally. Matt, Tarrah, Steve, John…
Custom Deck installed a new Trex deck for our home and it was completed on time and with great care. We look forward to many years enjoying our new outdoor living space. Thank you Custom!
Had a great experience with this organization! Quality workmanship. Very responsive with great channels of communication. Delivered on all of their commitments. Not the least cost provider, but worth every dollar!
Harvey and Dakota were a fabulous crew to have at our home. Very polite and hard working for sure, Also patient with all our questions and gave us a fabulous addition to our home.Tara kept us informed all along the way.Matt made sure everything was going good.The owner called to check if we were happy.Great company to work with
Very professional and easy to work with throughout the entire process. Prices are also very competitive and the product comes with an amazing warranty which includes workmanship and the materials. Everything from the beginning to end, the entire process was easy and hassle free. For example, I didn't even have to…
You know how every industry has a company that just seems to be on another level compared to their competitors? Well, Custom Deck Creations is that company among deck builders. You don't often come across companies that are as customer focused as Custom Deck Creations is. Everyone I interacted with from sales, to…
Had a great experience. Great communication and the crews were very perfessional.
Custom Deck Creations did an excellent job installing our beautiful new deck. I would highly recommend others to use their outstanding service from start to finish.
Custom Deck Creations was absolutely phenomenal! I love my new deck and I feel like the finished product blows any of their competitors out of the water. The team at Custom Deck Creations walked me through the whole process of design, colors and styles, permits, construction, through to the final walk through. The…
We just had our deck finished in March ready in time for the summer season. The entire process was painless and the attention to detail compared to other vendors was apparent from the start. Worth every penny.
Recently built a new deck - Beautiful deck with professional work. Good communication, seamless process!!! 100% satisfied. Worth every penny!! (Joy & Tack)
Great experience. Very timely service, even in lackluster weather conditions at times. Professional and communicated well. The end result turned out better than we imagined and we can’t wait to use the new deck this summer!
Custom Deck Creations did a great job in communication, from design to build. They clearly explained what to expect, including the method used to build our deck. Throughout the process, we could see the efforts the team put into the project and how their quality stands out from other builders. Not just their office…
Everyone from start to finish was professional and responsive. Exactly what I wanted. Definitely would recommend to anyone and would use them again.
Everything you want from design, timelines and excellent communication throughout the build. Highly recommended.
Hired custom deck creations to build a 30x20 foot deck for our home. Everyone was professional, easy to work with and responsive. Jeff from the sales side was extremely knowledgeable and insightful while helping us design our deck and pick materials. Matt was great from the PM side with his communication and…
The professionalism of this company is top notch! Steve did a great job of designing and explaining the list of options with our new Trex deck. Tarah was great about keeping us informed of the permit and association approvals. We can’t say enough about Matt our project manager, he kept us informed step by step and…
Working with Custom Deck Creations to build our deck was a wonderful experience. From the first phone call to the final walk-through, communication and professionalism was excellent. They have put a lot of time and thoughtfulness into their process, and they communicate about the details and help troubleshoot…
We hired Custom Deck Creations to build 3 new composite decks for us and the entire experience was fantastic. The initial consultation with Steve was very helpful and detailed; laying out all the plans, calculating costs, and answering any questions we had. Ken and Matt, the project managers, did a great job keeping…
Custom Deck Creations did a fantastic job building our deck. Starting the process with Jeff on the design, color choices and the 3d drawings he was very helpful. When it came time to start the build Matt was a pleasure to work with, he answered all of my questions (of which there were not many as the build process…
From the beginning of the process throughout the whole build it was an excellent experience. Communication being something I appreciate the team was always available and able to answer any questions. I honestly couldn’t have had a better experience and the crew kept the site cleaner then I could have expected. Thank…
The team at Custom Deck Creations is professional, extremely knowledgeable and they understand the importance of working to identify and fulfill their customers’ needs. From working with Steve Burgess to design our new deck and finalize the contract, to the owner Phil Black reaching out to us to thank us for…
Custom Deck was amazing from start to finish. Our deck turned out amazing and couldn't be happier!
Custom Deck Creations have been an absolute pleasure to work with! Steve, Matt and Tara made this process as seamless as possible. They gave valuable feedbacks along the way which helped us made good decisions. The construction team was great too! On time, efficient and cleaned up their work area daily. The outcome…
Custom Deck Creations advertises hands off approach for their clients. They went above and beyond to make this true. Dealing with HOA issues, county permits, materials and builders was a breeze because they handled it all. Our finished deck is everything we imagined and any issues we found were resolved with no…
If you are looking for top notch service and workmanship this is a one stop shop. Custom Decks Creations is like the Chick-fil-A of the deck-construction world. Having being a career tradesmen and not having time to work on my own house I needed someone who could do it right the first time along with good…
Custom Deck Creations have done a marvelous job installing our new deck. They are thoroughly professional and transparent right from the design, development and execution. They made sure that project fits with in our budget with the models they created. Everything was done on time as per specifications with neither…
I cannot say enough good things about this company! Besides the fact that the deck is beautiful, their customer service along the entire process has been top notch. The owner himself came twice, once to check on things and another time in the late evening when we had a small bunny needing rescue from a post hole…
Absolutely wonderful experience. Everything from the initial phone call to discuss plans, to the meeting to see the deck design, to the build process, to the final walk-through. Constant communication and updates throughout the whole experience made this a very great overall experience. Not only was the customer…
I highly recommend Custom Decks if you need a new deck. Great team of guys with excellent communication through duration of the project.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Deck installation | 47 | — |
| Composite decks | 34 | — |
| Deck design | 31 | — |
| Deck replacement | 12 | — |
| Patio decks | 8 | — |
| Deck remodeling | 2 | — |
| Porch construction | 2 | — |
