Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
Custom Fence & Pergola LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Custom Fence & Pergola LLC

Hutchins, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 48 pergola contractors · 5.0★ from 73 Google reviews

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Report card

Percentile vs other pergola contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Custom Fence & Pergola LLC is better than 99% of pergola contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Custom Fence & Pergola LLC is better than 97% of pergola contractors.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Custom Fence & Pergola LLC is better than 98% of pergola contractors.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Custom Fence & Pergola LLC is better than 100% of pergola contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Custom Fence & Pergola LLC is better than 100% of pergola contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Custom Fence & Pergola LLC is better than —% of pergola contractors.–
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Reviews for your job

Customers hired Custom Fence & Pergola LLC for 2 kinds of job.

Custom Fence & Pergola LLC for general construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “General construction”

Marci5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 16 hours ago★★★★★

Huge kudos to Custom Fence and Pergola! I recently had an issue with one of the decorative metal inserts in my fence and noticed their sign on it. They must have built it close to 10 years ago, and it’s still solid and looks great. Even better, they came out and fixed the issue for me all these years later. That…

Great priceGeneral constructionService not listed
Earle13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Blake and team did a fabulous job with our new fence and pergola. Highly recommend!

Reasonable priceGeneral construction
Greg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Custom Fence and Pergola is a first class, A number one business. The quality of the work is outstanding. Blake, the owner did everything he said they were going to do, started and finished the project as promised and on time. The employees were very friendly, and cleaned up everyday. I have had several neighbors…

Reasonable priceGeneral construction
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Blake and his team were wonderful! They took the extra time and went above and beyond to create our vision for a fenced 1.5 acres. They came highly recommended and being new to the area we had complete trust in his work. Thank you to an amazing company.

Reasonable priceGeneral construction
H.10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Blake and his team at Custom Fence & Pergola LLC have done several projects for me, including a retaining wall, two fence projects, and a patio cover. I am extremely happy with their work, and my wife and I can finally enjoy our yard the way we want. I highly recommend Custom Fence & Pergola LLC.

Customer photo from H.'s review
Reasonable priceGeneral constructionPatio construction
SandraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We used Blake and his awesome team to build a pergola. Blake was very patient and responsive to my many questions prior to the build. The team that did the installation took great care to get everything done perfectly. I highly recommend them.

Accessory building constructionGeneral construction+ Responsiveness+ Punctuality+ Quality
BernardLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dealing with Blake was the 1st time I've dealt with a construction company as I have always been a DIY'er. Due to the magnitude of the job and time constraints, I chose CF&P since I was treated like they're only customer, and were responsive (and respectful) to answer all my questions about the project before,…

General construction+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General construction7—
Patio construction4—

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