Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Custom K Lawn Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty96−0.4Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Custom K Lawn Care

Poplar Grove, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 56 sod installation services · 5.0★ from 26 Google reviews

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Report card

Percentile vs other sod installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Custom K Lawn Care is better than 93% of sod installation services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Custom K Lawn Care is better than 94% of sod installation services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Custom K Lawn Care is better than 96% of sod installation services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Custom K Lawn Care is better than 100% of sod installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Custom K Lawn Care is better than —% of sod installation services.–
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Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Custom K Lawn Care is better than —% of sod installation services.–
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Reviews for your job

Customers hired Custom K Lawn Care for 3 kinds of job.

Custom K Lawn Care for lawn mowing & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Lawn mowing & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 19

All 10 Google reviews tagged “Lawn mowing & maintenance”

BrigidLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Custom K did a wonderful job keeping my rental property's lawn looking good this summer! They were professional and very nice to work with. I highly recommend them to realtors and home owners alike.

Lawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are AWESOME! I highly recommend them. Very polite and professional. Willing to work with you when you need to skip a week due to lack of rain. Give them a call!

Lawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
Bonnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have worked with several lawn care companies in the past & Custom K far exceeds them all. I highly recommend them and trust them to follow through with the expectations we've set. I'm confident Custom K will be the last company we work with, and hopefully for several years to come.

Lawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
DLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paul, Logan and their team always did a great job. If there was ever something we needed more attention to they were very responsive to making us happy. The only reason we didn't stay with them is because with 7 acres needing constant care we needed more of a hands on person for 3 or more days a week. Trustworthy, dependable company. Give them a try!

Lawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used Custom K for the last 2 years. They are dependable with quality service. Lawn always look good and drive is blown with every service. I also had my landscaping down last year they completed it with great satisfaction in only 2 days. I highly recommend.

Lawn mowing & maintenanceMulching
MarsLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been using Custom K for almost a year now, and I'm SO happy that I found them. We had the worst luck finding reliable lawn care until I found Custom K on Facebook. I appreciate Logan and everyone there so much. They are responsive to me when I have questions, and never hesitate when I need something done. Look,…

Lawn mowing & maintenanceYard work+ Responsiveness+ Punctuality+ Quality
Rich1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are quick and do great work will keep on use them

Lawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
Luke2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Custom K Lawn Care has been great! They were very responsive and easy to work with immediately. My yard has been looking amazing since they started working on it each week. Would recommend to anyone looking for a top-tier lawn service!

Lawn mowing & maintenanceLawn pest controlMulching+ Responsiveness+ Punctuality+ Quality
Chance6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Lawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
Brent7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Lawn mowing & maintenanceYard work+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lawn mowing & maintenance10—
Yard work4—
Mulching2—

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