Experts Reviews · Company report
Custom Maids Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Custom Maids Inc.

Fort Smith, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 90 post construction cleaning · 4.9★ from 429 Google reviews

Report card

Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Custom Maids Inc. is better than 91% of post construction cleaning.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Custom Maids Inc. is better than 88% of post construction cleaning.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Custom Maids Inc. is better than 89% of post construction cleaning.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Custom Maids Inc. is better than 100% of post construction cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Custom Maids Inc. is better than 100% of post construction cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Custom Maids Inc. is better than 100% of post construction cleaning.A
100

Reviews for your job

Customers hired Custom Maids Inc. for 7 kinds of job.

Custom Maids Inc. for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.124
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$259–$484
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 124 Google reviews tagged “Deep clean” · showing 20

Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Jennifer and Mary did an excellent job!

Paid $400–450Reasonable priceDeep clean
TerryLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Great service, good price, pleasant to work with

Reasonable priceDeep clean
Akina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They left the house spotless. Amazing job!

Great priceDeep clean
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

A beautiful cleaning job that was very much needed. I had let housework fall behind after a busy few months at work, and they did a great job putting everything back into order!

Customer photo from Stephanie's reviewCustomer photo from Stephanie's reviewCustomer photo from Stephanie's review
Paid $500+Reasonable priceDeep clean
Melissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very polite & efficient, they even made the beds. Thank you!

Paid $500+Reasonable priceDeep clean
Rancher11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Punctual, pleasant and hard working. My house was sparkling. More than I hoped for.

Paid $350–400Great priceDeep clean
Jer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Hey Custom Maids team, Just wanted to send a shout-out and say thank you once again for another great job! We decided to go with a spring cleaning type service this time, and we are so pleased. We had a bit of a wish list – you know, those extra tough spots like getting the inside of the oven looking good. The…

Paid $400–450Great priceGeneral housekeepingDeep clean
Clay9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Beth has been very professional and prompt in her communication, and Mary did a great job with the deep clean. I have been impressed so far!

Paid $400–450Reasonable priceDeep clean
BritneyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Wonderful work! Thank you!

Deep clean
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This was first time I used this service. Both women were very thorough.

Paid $350–400Reasonable priceDeep clean
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Both maids were very friendly and self starters. I unexpectedly had assorted workmen show up ( I am in the process of selling my house) they took things in stride, worked around everything and everybody. Great results, I recommend them.

Paid $500+Reasonable priceDeep clean
Natasha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We had Custom Maids do a deep clean on our house and did an amazing job! Came home to everything clean, dust free and our floors spotless! So nice after a long day! Highly recommend!

Great priceStandard cleaningGeneral housekeepingDeep clean+ Punctuality+ Professionalism
Bobbi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had 2 cleaning ladies who did absolutely amazing. Everything looks spic and span and clean as the day we moved in. They tackled everything I can’t physically do and that alone took all the stress away. And it smells sooooo good in here! I will definitely have them back!

Paid $500+Reasonable priceDeep clean
Dana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an initial deep cleaning and I am very pleased. I have a lot of trim mouldings, baseboards, ceiling fixtures, and fans and this cleaning covered all of those! Especially nice leading up to the holiday season.

Paid $500+Reasonable priceDeep clean
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They worked really hard and everything felt so much cleaner!

Paid $500+Reasonable priceDeep clean
Frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent detail clean. One person was here for 5 hours. She worked very hard. Everything feels clean, smells clean.

Paid $400–450Not sureDeep clean
CynthiaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Custom Maids deep cleaned my apartment today, 10-8-25. It is so thoroughly clean that I actually cried! I haven’t been able to clean in months due to disability and it is such a burden that has been lifted. Thank you to Mary, and Adriana for their hard work !! Totally worth the price!

Paid $450–500Reasonable priceDeep clean
Brandy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The ladies did a great job!

Deep clean
Rob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We were VERY pleased with the cleaning services. They were thorough and helpful. We highly recommend them!

Reasonable priceDeep clean
Debra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic service! The ladies were very nice and very thorough in cleaning.

Paid $500+Reasonable priceDeep clean

Show more deep clean reviews (104 more) →

Price

$450+88% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 5%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean124$259–$484
Standard cleaning100$158–$247
General housekeeping34$132–$209
Moving-related cleaning21$233–$423
Interior & exterior window cleaning4$176–$366
Office & workplace cleaning2$119–$283
Upholstery cleaning2—

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