Experts Reviews · Company report
Custom Maids Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Custom Maids Inc.

Fort Smith, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 90 post construction cleaning · 4.9★ from 429 Google reviews

Report card

Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Custom Maids Inc. is better than 91% of post construction cleaning.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Custom Maids Inc. is better than 88% of post construction cleaning.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Custom Maids Inc. is better than 89% of post construction cleaning.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Custom Maids Inc. is better than 100% of post construction cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Custom Maids Inc. is better than 100% of post construction cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Custom Maids Inc. is better than 100% of post construction cleaning.A
100

Reviews for your job

Customers hired Custom Maids Inc. for 7 kinds of job.

Custom Maids Inc. for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$233–$423
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Moving-related cleaning” · showing 20

John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

On time, very detailed, professional, and friendly.

Moving-related cleaning
Margaret9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We are moving and our house needed a deep cleaning. Our home hasn’t been this clean since we moved in 16 years ago. The girls did a wonderful job. I highly recommend Custom Maids.

Paid $500+Reasonable priceMoving-related cleaning
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Ladies did a great job! Had some hard to clean areas that look brand new! Well done!

Paid $500+Reasonable priceMoving-related cleaning
CatLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We are in the process of moving into a new home and asked if Custom Maids could help us out because no one likes to move into a dirty place. They went above and beyond what we asked. They helped make our move-in easier. The house smells great, too, which is always a huge plus. I am really pleased and happy we picked…

Moving-related cleaning
Jen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic job on a move-in cleaning- all the grime is GONE! Scheduled our appointment quickly and were very communicative. Highly recommend!

Great priceMoving-related cleaning
ZLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great job! The ladies arrived on schedule, did a fantastic job, and were easy to work with. Would absolutely hire them again!

Standard cleaningMoving-related cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Blake3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

They showed up on time and did a great job!

Moving-related cleaning+ Responsiveness+ Punctuality+ Professionalism
Chris11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did such a great job on cleaning for my move in. I was very impressed that they cleaned things without having to be specifically pointed out or asked. Such as my door to garage was very grimy, my windows, fan blades, and other items. They did a wonderful job and I am very happy with the result!

Deep cleanMoving-related cleaning
Ann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Attentive and dependable. Open to feedback for fine tuning to address our individual preferences. Pet friendly!

Deep cleanGeneral housekeepingMoving-related cleaning
CaitlinLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Really friendly and easy to work with.

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
JessicaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'm renovating a house that's been empty for a couple of years, and it's been in rough shape because of the repairs and improvements as well as the neglect. Jazmin, Alexia, and Samantha scrubbed it thoroughly, and it's a night and day difference. I went from feeling a little grossed out just from walking through…

Deep cleanMoving-related cleaning+ Professionalism
Mia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They’re very hard working and very nice ladies.

Deep cleanMoving-related cleaning+ Responsiveness+ Quality+ Professionalism
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job. Friendly.

Moving-related cleaning+ Responsiveness+ Quality+ Professionalism
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have used Custom Maids for over 10 years and their services are thorough and a good value.

Deep cleanMoving-related cleaningStandard cleaning+ Quality+ Value
Betina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceMoving-related cleaning
Becky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $500+Reasonable priceMoving-related cleaning
Clay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaningStandard cleaning+ Quality+ Professionalism+ Value
RobynLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Madelyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Moving-related cleaningStandard cleaning+ Responsiveness+ Quality+ Professionalism
Jon4 years ago★★★★★

Rating only, no written review.

Moving-related cleaning

Show more moving-related cleaning reviews (1 more) →

Price

$450+88% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 5%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean124$259–$484
Standard cleaning100$158–$247
General housekeeping34$132–$209
Moving-related cleaning21$233–$423
Interior & exterior window cleaning4$176–$366
Office & workplace cleaning2$119–$283
Upholstery cleaning2—

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