Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 38%92+35Reliability 17%98+16.7Craft & service 20%59+11.8Value 10%81+8.1Momentum 10%100+10Replies to reviews 5%86+4.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORECustom Pest Solutions Inc
Orlando, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 66 bed bug exterminators · 5.0★ from 297 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and reliability; weakest: craft & service.
SatisfactionSatisfaction · 38% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Custom Pest Solutions Inc is better than 92% of bed bug exterminators.A
92
ReliabilityReliability · 17% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Custom Pest Solutions Inc is better than 98% of bed bug exterminators.A
98
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Custom Pest Solutions Inc is better than 59% of bed bug exterminators.C
59
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.Custom Pest Solutions Inc is better than 81% of bed bug exterminators.A
81
MomentumMomentum · 10% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.Custom Pest Solutions Inc is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 5% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.Custom Pest Solutions Inc is better than 86% of bed bug exterminators.A
86
Reviews for your job
Customers hired Custom Pest Solutions Inc for 8 kinds of job.
Custom Pest Solutions Inc for trapped animals
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$96-11% vs typical bed bug exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 36%Reasonable 59%Overpriced 0%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 40 | $63–$124 |
| Ant extermination | 24 | $56–$246 |
| Rodent extermination | 16 | $88–$371 |
| Cockroach extermination | 16 | $91–$323 |
| Termite inspection | 15 | $121–$371 |
| Spider extermination | 12 | $88–$161 |
| Hornet & wasp extermination | 10 | $86–$323 |
| Termite extermination | 8 | $103–$371 |
