Landscaper · Albuquerque, NM · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%45+10.9Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty45−5.5Momentum penalty94−0.6Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#40 of 43 landscapersiPosition by Experts Score among all companies we track in this category. · better than 7%
4.8★★★★★89 Google reviews · 22 photos
92%five-star reviews
4.67★last 12 monthsiAverage stars on reviews from the last 12 months only.
15%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Cutter's Edge Pro Services holds a 4.8 rating from 89 reviews, with the owner responding to 91% of comments. Customers frequently cite punctuality, clear communication, and accurate cost estimates for landscaping, hardscaping, and maintenance projects. While most praise the quality of work and design execution, recurring criticism in low-star reviews involves unreturned calls or emails regarding quotes and unresolved issues with completed jobs.
Google rating: 4.8 out of 5 from 89 reviews (92% five-star).
Reviews on this page: 89 Google reviews (81 with written comments, 19 with photos).
Owner responses: the business replied to 91% of reviews.
Most recent review: September 2, 2026.
Service: Landscaper serving Albuquerque, New Mexico.
Data from Google, last updated October 25, 2026.
Score profile vs other landscapers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Cutter's Edge Pro ServicesLandscapers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cutter's Edge Pro Services: 70/100 on this factor. Category median: 89.B
70
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cutter's Edge Pro Services: 45/100 on this factor. Category median: 88.C
45
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cutter's Edge Pro Services: 45/100 on this factor. Category median: 97.C
45
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cutter's Edge Pro Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cutter's Edge Pro Services: 94/100 on this factor. Category median: 100.A
94
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cutter's Edge Pro Services: 80/100 on this factor. Category median: 67.A
80
Bar = this company · dark tick = category median.
Star ratings
89 Google reviews we collected
4.8of 5
5 stars8292%
4 stars22%
3 stars11%
2 stars00%
1 star44%
Praise vs complaints
Phrases our text analysis found in 81 written reviews
98%praise
Praise19798%
Complaints52%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3919%
Staff & attitude3919%
Speed & response3517%
Would recommend3417%
Price & value3316%
Communication126%
Honesty & trust105%
What customers talk about
We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Grant and his team at Cutter's Edge Landscaping did an exceptional job from conception to completion.”
“ld have contacted Cutter's Edge first, as they handled my problem professionally, promptly, and I am so thankful for their commitment to customer sat…”
“The team worked efficiently to get the work done and communicated with us throughout the process.”
“I highly recommend using Cutter's Edge for landscaping needs.”
“We will never recommend this company nor use them again for anything.”
“The price I paid may have been one the highest out of the handful of quotes I got, but the service and end product I recommend was well worth it.”
“Punctual and highly responsive as they stayed in constant communication with me.”
“I know the owner very well and I will trust him with my business 100% of the time.”
People customers mention
Grant23 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Cutter's Edge Pro Services for 6 kinds of job. Pick one to see what they paid and said.
PaulLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Grant and his team at Cutter's Edge Landscaping did an exceptional job from conception to completion. We discussed the job in detail, and he provided a conceptual layout with a cost proposal/estimate. We proceeded with the job as planned and had a completed landscape in just over a week. Everything was just as we…
MLocal Guide · 48 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We just had Grant and his team landscape our back yard and we couldn't be happier. The team worked efficiently to get the work done and communicated with us throughout the process. Grant cares about quality and customer happiness and will take the extra time to make sure everything is right. I highly recommend using Cutter's Edge for landscaping needs.
Great priceLandscape installations
David2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★
Grant and the team at Cutters Edge are really great to work with! Grant did everything to make sure that the design and concept that we were going for was executed, correct and looked good.
Charmaine10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I went on line over the weekend and requested a service quote for maintenance on my sprinkler unit wired through the garage and within minutes, I received a response from Grant stating he would call to schedule a time for Monday. He arrived on time on Monday and replaced a faulty unit as well as a washer. I can…
Samuel12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Grant, Santi, and their crew did a spectacular job building retaining walls in my backyard for use a future gardening beds. They helped my basic idea of what I had in mind come to life with the help of their skill and expertise. They worked diligently until the project was fully completed.
The price I paid may have…
Kally1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Grant and crew were outstanding! Punctual and highly responsive as they stayed in constant communication with me. They executed exactly what I wanted in less time than originally quoted and the quality of the work was more than expected.
I would highly recommend Cutter's Edge for any landscaping needs100%!!
Kally & Marcus Macias
Stone landscapingWalkway landscapingRock landscaping+ Responsiveness+ Punctuality+ Quality
Grant and his team at Cutter's Edge Landscaping did an exceptional job from conception to completion. We discussed the job in detail, and he provided a conceptual layout with a cost proposal/estimate. We proceeded with the job as planned and had a completed landscape in just over a week. Everything was just as we envisioned it. Turf and paver pad and borders, desert plants with a drip system, two different types of rock with walking pavers, and support posts for a sun sail shade. Perfect.
M PLocal Guide · 48 reviewsiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
We just had Grant and his team landscape our back yard and we couldn't be happier. The team worked efficiently to get the work done and communicated with us throughout the process. Grant cares about quality and customer happiness and will take the extra time to make sure everything is right. I highly recommend using Cutter's Edge for landscaping needs.
Price assessment: Great price
Services: Landscape installations
David Adams2 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Grant and the team at Cutters Edge are really great to work with! Grant did everything to make sure that the design and concept that we were going for was executed, correct and looked good.
I went on line over the weekend and requested a service quote for maintenance on my sprinkler unit wired through the garage and within minutes, I received a response from Grant stating he would call to schedule a time for Monday. He arrived on time on Monday and replaced a faulty unit as well as a washer. I can now cancel the appointment I had with a large competitor company out of Albuquerque as they could not service me until May. I should have contacted Cutter's Edge first, as they handled my problem professionally, promptly, and I am so thankful for their commitment to customer satisfaction. I would highly recommend them for your servicing needs.
Response from the owner · a year ago
Thank you so much for wonderful review! We are glad we could help and service you in a faster timeframe. We look forward to helping you in the future!
-Grant
Samuel Moir12 reviewsiTotal number of Google reviews Samuel has written across all businesses on Google Maps, not just this one.
Grant, Santi, and their crew did a spectacular job building retaining walls in my backyard for use a future gardening beds. They helped my basic idea of what I had in mind come to life with the help of their skill and expertise. They worked diligently until the project was fully completed.
The price I paid may have been one the highest out of the handful of quotes I got, but the service and end product I recommend was well worth it.
I would definitely recommend this company to take care of any and all landscaping work that requires a high level of thought and planning.
Response from the owner · 2 years ago
Hi Sam,
Thank you for the great review. We enjoyed working with you on your project and look forward to serving you in the future!
Kally Macias1 reviewiTotal number of Google reviews Kally has written across all businesses on Google Maps, not just this one.
Grant and crew were outstanding! Punctual and highly responsive as they stayed in constant communication with me. They executed exactly what I wanted in less time than originally quoted and the quality of the work was more than expected.
I would highly recommend Cutter's Edge for any landscaping needs100%!!
Kally & Marcus Macias
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Hi, thank you so much for the review. We thoroughly enjoyed working with you on your front landscape. We look forward to the new year and serving you in the future!
Jessica Fortner6 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Highly recommend Cutter's Edge for all your landscaping needs. They turned our rudimentary sketches into a reality! Our backyard is the oasis we envisioned and we are so happy with it. Grant and Brad were easy to work with and very considerate of our input. One or both of them were onsite everyday until our yard was complete. There were some design challenges with our yard, but Grant easily found solutions and was able to even cut costs for our project. We will be doing more planting this spring, and are looking forward to doing business with them again!
Response from the owner · 2 years ago
Hi Jessica,
Thank you for trusting us to bring your backyard vision to life! We appreciate the thoroughness of you and your husband. While intricate, it allowed us to ensure we were getting the landscape elements installed to your specs. We thank you for your business and look forward to working with you in the future.
Martin & Angela RiveraLocal Guide · 64 reviewsiTotal number of Google reviews Martin has written across all businesses on Google Maps, not just this one.
The day after we called to inquire, they gave us a quote. The day after that, they were fixing our roof! Plus, they came in under the quote. And just in time . . . rain is expected. Thanks, Cutter's Edge!
Response from the owner · 2 years ago
Hi Megan,
We are happy to help and provide the repair to your leaking roof! We appreciate the review and thank you for reaching out to us. We look forward to serving you in the future!
Melissa Veltman1 reviewiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
