How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%90+21.8Value 14%81+11.5Replies to reviews 7%69+4.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORED. A. Burns
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 17 carpet installers · 4.9★ from 278 Google reviews
Report card
Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired D. A. Burns for 5 kinds of job.
D. A. Burns for carpet steam cleaning
Clear ✕All 49 Google reviews tagged “Carpet steam cleaning”
As always a great experience using D.A.Burns they do a great job and I wouldn’t recommend anyone else. Our technician was Larry and he was fantastic, 5 stars, and I will ask for him specifically next time our carpet and upholstery need cleaning. He’s truly accredited to D.A. Burns organization.
Our carpets turned out great.
Very happy with the service and work at DABurns. Everything worked out just as the representative said it would. Very friendly and helpful
Had a few overlooked areas. We have scheduled a technician to be back for touch ups next week.
I had a call from the person in charge of looking over my rug and I was given options about what repair level I wanted to do.
Kenneth from D.A.Burns was professional, efficient and knowledgeable when I asked him many carpet-related questions. The very reputable flooring company that installed our carpets only recommends 2 carpet cleaning services, and D.A.Burns was one of those two. The pricing is on the high side, but they are consistently good at what they do.
He did a great job! He was personable and easy to have in our home.
My rug badly needed cleaning (general use plus animal stain 🫤) , and when i took it in the representative suggested some repair work since it's an old asian rug and was fraying. I chose to have a standard binding applied along the long sides. Also I decided to have them hand-tie new fringe as that was also in bad…
Great! My rug looks good. The technician did a great job. He went out of his way to do a good job.
I have used DA Burns over many years. Always reliable and always great results. Appreciated how smooth the scheduling process went and how professional their cleaners are. Did spot cleaning.
Ken was the tech that came as in prior years. Great guy and hard worker. This time around was more than just cleaning the carpets. The parking lot was just resurfaced and a friend tracked tar into the house. DA Burns took care of that thankfully. Well done! 👍
Very good job, quick. Expensive.
You’re honest about the dirt on the chairs that would be hard to clean. The carpet is thoroughly cleaned. Expect to pay around $200-300. A little over my expectations. But the job is well done.
Carpets look great, service was professional, quick, and friendly
Your rep was ontime, friendly and efficient. Thank you. Wish you didn’t charge surplus for using a credit card…
Skilled technician. Prompt, professional and courteous.
Very efficient, charming and old carpet looked great. He treated dog accidents.
They were on time and very professional. After seeing how great our carpets looked I had him clean upholstery on bar stools and a chair also cleaned an area rug. I’m definitely having them back again.
Quick and effective service. Reasonable price.
Ken was so professional. My rugs are as clean as can be. The service was offered in such a kind and respectful manner. I was happy to welcome him in to my home. Thank you so much
Reliable and excellent service. As a past customer, they are my go-to for my home and rental property. The customer service and transparency is top tier. I highly recommend.
Over the years D.A. Burns has been my trusted source for fine carpet cleaning and repair. Their service is white glove and they have a great reputation for a reason. ⭐️⭐️⭐️⭐️⭐️
I am very happy with the technician that came to clean our carpets. Very professional, on time, was able to fit in some extra high traffic walkways and even worked around our outside hose bib that wasn’t turned on from winter!
Very nice employees and they worked diligently to get it as clean as possible.
I have used D.A. Burns carpet cleaning for many years and they always do a fantastic job!! They are professional, hardworking and the best!! Highly recommend them to clean your carpets!!
Your technician Blake did a great job steam cleaning all the traffic areas of the house. It wasn’t until later, after he left, that I realized he didn’t clean the kitchen chair seat pads. I thought I requested that but perhaps I didn’t. Can you come back another time and clean my 8 chair seats? Thanks so much.
We had two area rugs that were absolutely filthy. Unfortunately, one had a spot of dog vomit that we tried and tried to get out. When we pick them up, they were like brand new. Bright and clean and spotless! I would highly recommend DA Burns. And they also have great carpet pads as well.
Everything was great as usual but the one stain we hired them for looks the same.
Service was great. There was a misunderstanding on the estimate vs what we were charged and management stepped up and did the right thing. Solid company, excellent service, managed with integrity. We have been using them for many years.
The technician was very polite and came right in and quickly but thoroughly did his work for which we appreciated it.
Excellent reliable service. Kind and efficient. My carpet looks amazing!
I am very pleased . My carpets shines ! The person who cleaned them were polite , accurate and professional ! I will use your service again in the future .
Service was efficient and friendly. Everything from booking the appointment to paying the invoice was seamless and easy. Fair pricing and quick work - hard to believe I had been putting off carpet cleaning for so long!
We have called on DA Burns several times to clean our carpet. And also a love seat. Stains were removed from the carpet that we thought would be there forever. Brian did a terrific job. Thank you.
Great resource for area rug c mm waning
Thank you so much for making it so easy to take care of our wonderful, special rugs. It seems silly but when they are a part of your every day life it is important. Karen
I’ve been a customer for four decades plus. I don’t go anywhere else for rug and upholstery cleaning.
Had our carpets cleaned and tile and stone floors cleaned and resealed and as always they are the best I ave found and have used the over 20 years. I was initially concerned as the company changed hands about a year ago, but has done the takeover very well. All and all a great cleaning job and fair prices for it, not the lowest cost but best results.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 49 | $158–$327 |
| Area rug cleaning | 43 | $219–$705 |
| Upholstery cleaning | 27 | $207–$360 |
| General carpet cleaning | 24 | $170–$447 |
| Pet stain & odor removal | 15 | — |