How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%90+21.8Value 14%81+11.5Replies to reviews 7%69+4.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORED. A. Burns
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 17 carpet installers · 4.9★ from 278 Google reviews
Report card
Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired D. A. Burns for 5 kinds of job.
D. A. Burns for general carpet cleaning
Clear ✕All 24 Google reviews tagged “General carpet cleaning”
Ken J did a very thorough cleaning. He used the cleaning system based in his truck even though that meant dragging hoses etc up a flight of stairs and along a walkway into the condo unit. I have used DA Burns in the past several times and will again. Very satisfied.
The team that picked up and delivered the clean carpet were very professional. The carpets look great. Everything was easy from scheduling pickup and delivery.
Carpet tech was on time and professional.
I have been using DA Burns for several years and I have always been very happy with their service. I think they do a good job (and I'm rather picky about cleaning).
We had a fantastic experience with D.A. Burns Carpet Cleaning! From start to finish, they were professional, responsive, and did an absolutely wonderful job on the carpets—they look brand new. What really stood out was their flexibility. I needed to move my appointment up by two weeks at the last minute, and they…
I always trust D.A. Burns with my rugs and carpets. We don't have much carpeting in our house, thankfully, but every other year I have what is present cleaned, along with the upholstery of our chairs. The chairs in particular are always noticeably cleaner. The arms of the rocking chair in our bedroom were quite grimy; now the chair looks brand new!
On time excellent service. Ken, the technician thoroughly explained the process and was very efficient and careful moving his hoses around. Highly recommend DA Burns!
Service was great. There was a misunderstanding on the estimate vs what we were charged and management stepped up and did the right thing. Solid company, excellent service, managed with integrity. We have been using them for many years.
Great service!
The technician was very polite and came right in and quickly but thoroughly did his work for which we appreciated it.
The delivery drivers were so friendly and helpful. The process was expensive but The carpet was plant cleaned beautifully
I hadn't had my rug cleaned in years and finally took it to D. A. Burns to be cleaned. It came back clean, and the best part for me and my fragrance and chemical sensitive family is that it was cleaned with non-toxic, fragrance free cleaners. It was clean and scent free when we picked it up!
Thank you so much for making it so easy to take care of our wonderful, special rugs. It seems silly but when they are a part of your every day life it is important. Karen
I’ve been a customer for four decades plus. I don’t go anywhere else for rug and upholstery cleaning.
My wife wanted to be sure that I responded to our service with a "yes, she was totally pleased with their work and that DA Burns had brought our rugs back to life!!" We would use them again if needed. Thank you.
My experience was excellent. The original job did not include an area rug but a few days before their service my dock got sick on an area rug just a week since having it cleaned at DA Burns shop. The technician cleaned the rug and did spot treatment where needed. He saved my rug!! Very appreciated!
They provided a quote and charged the same amount even with some small additions. They were quick and efficient and did a good job.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 49 | $158–$327 |
| Area rug cleaning | 43 | $219–$705 |
| Upholstery cleaning | 27 | $207–$360 |
| General carpet cleaning | 24 | $170–$447 |
| Pet stain & odor removal | 15 | — |