How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%90+21.8Value 14%81+11.5Replies to reviews 7%69+4.9Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORED. A. Burns
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 17 carpet installers · 4.9★ from 278 Google reviews
Report card
Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired D. A. Burns for 5 kinds of job.
D. A. Burns for upholstery cleaning
Clear ✕All 27 Google reviews tagged “Upholstery cleaning” · showing 20
As always a great experience using D.A.Burns they do a great job and I wouldn’t recommend anyone else. Our technician was Larry and he was fantastic, 5 stars, and I will ask for him specifically next time our carpet and upholstery need cleaning. He’s truly accredited to D.A. Burns organization.
We have used D.A Burns for many years in the past on our carpets, when we had pets, but never for furniture. We had leather chairs that were 8 years old that Ken made look brand new. He under promised, and over delivered on the results to expect. Very happy
Had a few overlooked areas. We have scheduled a technician to be back for touch ups next week.
I use DA Burns in Bellevue for all my upholstery cleaning. They do a great job!
He did a great job! He was personable and easy to have in our home.
Carpets look great, service was professional, quick, and friendly
They were on time and very professional. After seeing how great our carpets looked I had him clean upholstery on bar stools and a chair also cleaned an area rug. I’m definitely having them back again.
I have been using DA Burns for several years and I have always been very happy with their service. I think they do a good job (and I'm rather picky about cleaning).
I always trust D.A. Burns with my rugs and carpets. We don't have much carpeting in our house, thankfully, but every other year I have what is present cleaned, along with the upholstery of our chairs. The chairs in particular are always noticeably cleaner. The arms of the rocking chair in our bedroom were quite grimy; now the chair looks brand new!
We have used your services for many years and you never disappoint us. In fact we are so very happy that you are here to take care of articles getting stained and make them look like new! Thank you for being an exemplary business.
Your technician Blake did a great job steam cleaning all the traffic areas of the house. It wasn’t until later, after he left, that I realized he didn’t clean the kitchen chair seat pads. I thought I requested that but perhaps I didn’t. Can you come back another time and clean my 8 chair seats? Thanks so much.
We’re super happy with our experience at DA Burns. They do a great job of cleaning our rug and communicating. Their customer service is fantastic.
We have called on DA Burns several times to clean our carpet. And also a love seat. Stains were removed from the carpet that we thought would be there forever. Brian did a terrific job. Thank you.
I had an excellent experience with D.A. Burns Company! Communication was effortless, and their service was both fast and efficient. I highly recommend them!
I’ve been a customer for four decades plus. I don’t go anywhere else for rug and upholstery cleaning.
Great attention to detail!
My experience was excellent. The original job did not include an area rug but a few days before their service my dock got sick on an area rug just a week since having it cleaned at DA Burns shop. The technician cleaned the rug and did spot treatment where needed. He saved my rug!! Very appreciated!
Professional service is done with a smile. Great results. Would go here again.
Cleaned and stored cushions for our patio glider.
They provided a quote and charged the same amount even with some small additions. They were quick and efficient and did a good job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 49 | $158–$327 |
| Area rug cleaning | 43 | $219–$705 |
| Upholstery cleaning | 27 | $207–$360 |
| General carpet cleaning | 24 | $170–$447 |
| Pet stain & odor removal | 15 | — |