Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
D & D Car Care LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%94+6.6Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

D & D Car Care LLC

Elizabeth, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 56 car wash services · 4.9★ from 121 Google reviews

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Report card

Percentile vs other car wash services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.D & D Car Care LLC is better than 87% of car wash services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.D & D Car Care LLC is better than 75% of car wash services.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.D & D Car Care LLC is better than —% of car wash services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.D & D Car Care LLC is better than 100% of car wash services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.D & D Car Care LLC is better than 100% of car wash services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.D & D Car Care LLC is better than 94% of car wash services.A
94

Reviews for your job

Customers hired D & D Car Care LLC for 8 kinds of job.

D & D Car Care LLC for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “General repairs & maintenance”

MichaelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Derrick is amazing and a very honest mechanic. Been going to D & D for years now and I would HiGHLY recommend him

Great priceGeneral repairs & maintenanceBrakes
Manny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

These mechanic are specialist in what they do thanks To Derek and team.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceAuto engine diagnostic
carlos5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

"Quiero agradecer públicamente el excelente servicio de este taller. Hace poco les llevé mi herramienta de trabajo, una Ram ProMaster 3500 2019, por un liqueo de refrigerante. Le cambiaron la bomba de agua, bandas y soportes de motor a un precio excelente y muy razonable. Son personas muy amables, profesionales y…

Reasonable priceGeneral repairs & maintenance
Teresita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Derrick, the owner, was extremely knowledgeable and accommodating. The work done was to the point and the charges were fair and reasonable. I highly recommend this car care shop.

General repairs & maintenance
Karline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Derrick was easy to speak with. Me being someone that's clueless about car stuff, he explained everything and gave the best advise while saving money. Will be going back in the future

General repairs & maintenance
Jessika4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have always received excellent service at D&D Car Care LLC. Derrick is honest, trustworthy and great at communicating the issues that are going on with your vehicle. He actually cares about resolving vehicle issues so your car is safe for you to be driving. The prices are always reasonable and I highly recommend the services offered here.

Auto maintenanceBrake service & repairBrakes
adrian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ive been going to this shop for 20 years. Trustworthy, transparent in pricing parts / services and reliable. Derick alway provided recomendations on what is priority and what can wait. Always great turn-around time and communication. Highly recomended.

Auto brake repairBrake service & repairAuto engine diagnostic
KarimLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Just don’t.. worst ever

General repairs & maintenance
Helena8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Derek is an engineer that started his own business. He has knowledge about issues affecting vehicles and would refer you to the manufacturer if that is what is needed. He takes good care of my vehicle!

Air & cabin filter replacementBatteryBrakes+ Quality+ Value
Brenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceTransmissionAir & cabin filter replacementSteering & suspension repair
G.Adolfo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 38%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance11—
Brakes7—
Oil change7—
Brake service & repair5—
Transmission4—
Steering & suspension repair4—
Auto engine diagnostic4—
Engine repair3—

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