Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
D&R Auto Glass holds a 4.9-star rating from 127 reviews, with the owner responding to 29% of them. Customers frequently highlight quick turnaround times, affordable pricing compared to competitors, and friendly, professional communication for services like windshield replacements and window repairs. However, some low-star reviews indicate issues with inventory availability, missed appointments, and a lack of returned calls, suggesting occasional gaps in scheduling reliability and customer outreach.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
127 Google reviews we collected
Phrases our text analysis found in 105 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 105 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The service is quick and the price is reasonable (thanks owner for the fair price).”
“My passenger side window got smashed and I was able to get an appointment here same-day.”
“The owner was very friendly, professional, and helpful throughout the entire process.”
“I highly recommend D&R Auto Glass for their fast service, fair pricing, and excellent customer care.”
“I need my vehicle in top shape, and D&R Auto Glass always delivers reliable, quality work at great prices.”
“I was out of town an here is very trustworthy team.”
“They work fast, have great communication, extremely friendly with the best prices in town.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired D&R Auto Glass for 5 kinds of job. Pick one to see what they paid and said.
I made an appointment to replace my car windshield for the next day - they said they could do it. But then when I arrived they said the glass hadn’t arrived and they were sure when it would arrive. This was very frustrating.
My passenger side window got smashed and I was able to get an appointment here same-day. They cleaned up all the shattered glass pieces and installed the new window in 1 hour. Fast and efficient service for a great price. Highly recommend
The service is quick and the price is reasonable (thanks owner for the fair price). I am able to have my windshield replaced the next day I called. The guy and customer service are also efficient. I recommend it.
Got my windshield done here. I was out of town an here is very trustworthy team. Definitely, recommend coming here great deals, and honor their work!
Last week, my driver’s side window suddenly shattered completely while I was driving on the freeway. Nothing hit it, and it was honestly a pretty scary experience. Thankfully, I was referred to D&R Auto Glass by my son-in-law, who had used them before, and I’m so glad I went there. They replaced the window quickly,…
Fernando is the MAN! Got me a new windshield in about an hours time! Looks amazing!!! Very cool and friendly guy.
| Job | Reviews | Category typical |
|---|---|---|
| Auto windshield repair | 14 | — |
| Auto windshield replacement | 9 | — |
| Auto rear window replacement | 3 | — |
| Window installation | 2 | — |
| Auto side window replacement | 2 | — |
4.9 ★★★★★ 127 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I made an appointment to replace my car windshield for the next day - they said they could do it. But then when I arrived they said the glass hadn’t arrived and they were sure when it would arrive. This was very frustrating.
My passenger side window got smashed and I was able to get an appointment here same-day. They cleaned up all the shattered glass pieces and installed the new window in 1 hour. Fast and efficient service for a great price. Highly recommend
The service is quick and the price is reasonable (thanks owner for the fair price). I am able to have my windshield replaced the next day I called. The guy and customer service are also efficient. I recommend it.
Affordable, great service and fast. Would definitely recommend.
Thanks so much for the kind words! 🙏 We’re glad you had a great experience with our fast and affordable service. We appreciate your recommendation!
Got my windshield done here. I was out of town an here is very trustworthy team. Definitely, recommend coming here great deals, and honor their work!
Last week, my driver’s side window suddenly shattered completely while I was driving on the freeway. Nothing hit it, and it was honestly a pretty scary experience. Thankfully, I was referred to D&R Auto Glass by my son-in-law, who had used them before, and I’m so glad I went there. They replaced the window quickly, within just a few hours, and the price was extremely reasonable at only $220. The owner was very friendly, professional, and helpful throughout the entire process. What really stood out to me was that he took extra time to vacuum up as much of the shattered glass inside my car as possible to help make it safe for me to drive again. That level of care and kindness meant a lot, especially after such a stressful situation. I highly recommend D&R Auto Glass for their fast service, fair pricing, and excellent customer care.
Hi, thank you so much for taking the time to leave this review. I’m really glad we were able to help you quickly and get you safely back on the road after that experience. We always try to treat every vehicle like it’s our own, especially in situations like yours where things happen unexpectedly and it can be stressful. I appreciate you noticing the extra effort with cleaning up the glass—that part matters to us. It means a lot that you trusted D&R Auto Glass through a referral, and we’re grateful for your support and recommendation. If you ever need anything in the future, don’t hesitate to reach out. Take care, D&R Auto Glass
Fernando is the MAN! Got me a new windshield in about an hours time! Looks amazing!!! Very cool and friendly guy.
Really appreciate you taking the time to leave this review! Glad I could get you taken care of quickly and get that windshield looking right again. It was great meeting you—always try to keep things fast, simple, and make sure the car leaves safe and clean. Thanks again for the support, it means a lot. — Fernando / D&R Auto Glass
They were thankfully able to see me as a walk-in and have the crack fixed and finished in 20. The posted hr are their call hrs and its best to call to make an appointment. The price was so affordable compared to other locations and has a warranty that will go towards the price of future fixes but honestly they did an incredible job. The crack was so small to begin with but bc it was so close to the dashboard/bottom I rather have it fixed then it getting bigger & with the cracks being inside the windshield made me worried about having to replace the entire thing. At the end there is still the initial spot where I was hit but its filled in so perfectly you can't even tell it was a crack. Its just a small spec. Overall I will definitely recommend them to fam & friends and go back if needed. Also I was helped at the front too where they saw i was low on brake fluid and were able to top me off until I make an appointment. My car sensors didn't even alert me that I was so dangerously low.
Thank you for the great review! We’re glad we could get you in quickly and that you’re happy with the repair. We appreciate your recommendation and are here anytime you need us!
I can’t say enough great things about D&R Auto Glass. They’ve helped me every single time I’ve needed work done on my car windows. Their prices are the best around, the service is fast, and everyone there is friendly and professional. As a realtor, safety is extremely important to me since I’m constantly on the road and meeting clients. I need my vehicle in top shape, and D&R Auto Glass always delivers reliable, quality work at great prices. Highly recommend them to anyone needing auto glass repair or replacement!
Thank you so much for your kind words and continued trust in us! We’re glad we can keep your vehicle safe and in top shape, especially with how much you’re on the road. We truly appreciate your recommendation and look forward to helping you anytime you need us!
Fernando was very helpful and professional. Was in and out in 20 minutes
Thanks for your review! We’re glad to hear Fernando took great care of you and got you in and out quickly. We appreciate your support!
Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
