Experts Reviews · Company report
D&R Auto Glass logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty99−0.1Momentum penalty80−2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

D&R Auto Glass

Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 68 auto glass repair · 4.9★ from 127 Google reviews

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.D&R Auto Glass is better than 88% of auto glass repair.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.D&R Auto Glass is better than 84% of auto glass repair.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.D&R Auto Glass is better than 99% of auto glass repair.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.D&R Auto Glass is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.D&R Auto Glass is better than 80% of auto glass repair.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.D&R Auto Glass is better than 24% of auto glass repair.D
24

Reviews for your job

Customers hired D&R Auto Glass for 5 kinds of job.

D&R Auto Glass for auto windshield repair

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Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto windshield repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Auto windshield repair”

Hsiao-Wei10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The service is quick and the price is reasonable (thanks owner for the fair price). I am able to have my windshield replaced the next day I called. The guy and customer service are also efficient. I recommend it.

Reasonable priceAuto windshield repair
leslieLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They were thankfully able to see me as a walk-in and have the crack fixed and finished in 20. The posted hr are their call hrs and its best to call to make an appointment. The price was so affordable compared to other locations and has a warranty that will go towards the price of future fixes but honestly they did…

Great priceAuto windshield repair
PatrickLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I can’t say enough great things about D&R Auto Glass. They’ve helped me every single time I’ve needed work done on my car windows. Their prices are the best around, the service is fast, and everyone there is friendly and professional. As a realtor, safety is extremely important to me since I’m constantly on the…

Great priceAuto windshield repairWindow installation
ArjunLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fernando was very helpful and professional. Was in and out in 20 minutes

Great priceAuto windshield repair
Lucinda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Super helpful, considerate, and fair pricing. As a woman I am always concerned about being scammed at car places, and I felt like I didn’t have to worry about that with them. Highly recommend

Great priceAuto windshield repair
Matias2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing work and service. They changed my broken windshield and now my car looks like new. Great attention and prices. 100% recommend.

Great priceAuto windshield repair
Angel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience at D&R! Was very easy to get a quote and set up an appointment. Fair price for a windshield replacement, and service was quick.

Great priceAuto windshield repair
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Father and son place that treat you like family really appreciate the service communication and pricey that they provide. A big thank you!!

Auto windshield repair
Bryce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Came in with a cracked windshield and they got it fixed within the hour! Amazing quality and service! 10/10 would recommend

Great priceAuto windshield repair
Chamaine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Professional communication is very good, I love my new windshield it looks good

Great priceAuto windshield repair
Aaron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been taking my vehicles here for years now. I own a few Jeeps that constantly need some work done. I always have an amazing experience with D&R Auto Glass! From start to finish, their customer service is top-notch. The staff is friendly, knowledgeable, and keeps me updated every step of the way.

Great priceAuto windshield repairAuto side view mirror repairInstallation
MichelleLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had them replace the windshield in my car. They did a fantastic job! They are very friendly and reliable and have great prices! I would definitely recommend!

Great priceAuto windshield repair
RobertoLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service, quick and easy fix, no scams added services or poor-quality work. Would use again.

Auto windshield repair
matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Auto windshield repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 86%Reasonable 14%Overpriced 0%Not sure 0%

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