Analyzing 9,888,5089.9M ReviewsFor 27,85827.9K Experts

Experts Reviews · Company report
D & R Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%92+13Replies to reviews 7%99+7Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

D & R Pest Control

Cedar Rapids, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #105Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 5.0★ from 595 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.D & R Pest Control is better than 96% of wildlife removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.D & R Pest Control is better than 96% of wildlife removal services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.D & R Pest Control is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.D & R Pest Control is better than 92% of wildlife removal services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.D & R Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.D & R Pest Control is better than 99% of wildlife removal services.A
99

Reviews for your job

Customers hired D & R Pest Control for 8 kinds of job.

D & R Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.51
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#67 / 240
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 51 Google reviews tagged “Spider extermination” · showing 20

Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★

Great help in explaining what could be done in our situation

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Tiffany7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional and great service!

Spider extermination
Bry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kraig and his partner were amazing to work with! This is our first home and we had a lot of pests. They came in, shared and explained everything they did, as well as made sure my husband and I were comfortable with what they did. Highly recommend D & R Pest Control!

Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
doug9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Marcus was very pleasant, professional, and answered all questions we had. He was very quick and hard-working.

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Anne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The new person was very pleasant to interact with and effective in his work in and around the house.

Paid $100–120Reasonable priceRodent exterminationSpider extermination
SerenaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Zac was great! I highly recommend them. Professional, polite, knowledgable.

Paid $200+Reasonable priceGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
EdgarLocal Guide · 165 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

As always, the service is very thorough and everyone is very friendly. I've been a customer for the better part of the last 15 years and the service is just as great as when we started. Trystin is a very knowledgeable tech and very dedicated/thorough.

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Donnie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rawson was our tech and did a great job for us.

Paid $80–100Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
ChuckLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Matt did an excellent job!!

Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
Jeffrey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Happy with my biannual treatment for spiders and wasps. Friendly techs (Marcus) who explain their work.

Paid $120–140Hornet & wasp exterminationSpider exterminationGeneral pest inspection
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kraig is knowledgeable, friendly, and cares about his profession.

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Jacob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rawson was very professional, courteous, and knowledgeable. He answered any questions i had, and was friendly the entire time. I'd recommend him for service.

Paid $160–180Reasonable priceHornet & wasp exterminationTermite inspectionSpider extermination
Tera3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Matt is terrific! Always on time, professional, courteous and efficient. He answers our questions and is responsive to our requests regarding areas of concern for the application of pest control areas!

Paid $40–60Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The service was timely and thorough. Trey was very courteous

Paid $200+Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kraig was very professional in his job. Performed what I asked.

Paid $200+Reasonable priceHornet & wasp exterminationSpider extermination
Fern5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kraig was easy to talk to. Polite and explained everything he did and asked if I needed more done. Very good 💯 agent.

Paid $160–180Not sureRodent exterminationSpider exterminationFlea & mite extermination
Michala3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Kraig always provides a 5 star service. I’d give him more if I could! This guy loves bugs. His knowledge runs deep. We live near the woods and he has taken care of mice, wasps, you name it. Always sweet to my kids and respectful of our home. Since D&R started treating our property in 2020, we haven’t had a SINGLE…

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
S6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Our Service Technician Trystin C. does a thorough job. His easy to talk to and work with…

Reasonable priceSpider extermination
TristanLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great service from D & R Pest control. Jacob does a great job and always here when scheduled!

Paid $100–120Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Robert12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

D & R always does a thorough job to keep those pesky critters out of our house.

Paid $80–100Reasonable priceSpider extermination

Show more spider extermination reviews (31 more) →

Price

$1080% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 76%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection127$63–$128
Rodent extermination68$79–$323
Hornet & wasp extermination53$83–$246
Spider extermination51$61–$136
Ant extermination44$79–$246
Termite inspection28$86–$371
Cockroach extermination10$81–$199
Bed bug extermination5$173–$426

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