Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
D. Bassett Roofing & Renovation logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

D. Bassett Roofing & Renovation

Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 80 roofing contractors · 4.9★ from 172 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.D. Bassett Roofing & Renovation is better than 85% of roofing contractors.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.D. Bassett Roofing & Renovation is better than 76% of roofing contractors.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.D. Bassett Roofing & Renovation is better than 88% of roofing contractors.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.D. Bassett Roofing & Renovation is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.D. Bassett Roofing & Renovation is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.D. Bassett Roofing & Renovation is better than 100% of roofing contractors.A
100

Reviews for your job

Customers hired D. Bassett Roofing & Renovation for 8 kinds of job.

D. Bassett Roofing & Renovation for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$638–$3.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 55
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Gutter installation”

TylerLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I’ve now worked with D. Bassett Roofing & Renovation on three major projects over the past ~4 years, and I can say without hesitation they are as good as it gets. Most recently, they built a custom carport extension for us as we prepare for our first round of three upcoming teenage drivers. What they delivered is…

Customer photo from Tyler's review
Paid $20,000+Great priceAttic venting installationAttic venting repairsRoof repair for storm & wind damage
SherrainLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The best experience ever for a roofing project.

Paid $6,000–8,000Great priceGutter repairsRoof repair for storm & wind damageGutter installation
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

All roofing, gutters, attic vents, etc. had to be replaced due to recent hail storm. Don and his crew were very professional from day one. All was done in two days. All was cleaned up by his crew with no residue. Don was out both days going over everything and ensuring all was done to our satisfaction. I highly…

Great priceRoof repair for storm & wind damageGutter installationRoof inspection
Haley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Don and his company are top notch and did an amazing job with our roof. Had a great experience working with Don! They work great with Insurance and super knowledgeable about the process with hail damage to roofs. Would recommend them every time for any home repair needs!

Attic venting installationGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Henry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everything went fine and I will recommend this company. The company personnel were great and assured the roof replacement went perfectly.

Gutter installationRoof installation
Tex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Support local small businesses. Bassett construction was great to work with. Don has a exceptional team. Great work all around from start to finish. Will highly recommend Bassett Construction.

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
Lance2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Don Bassett and his team are very professional and first class. Highly recommend using them for any construction, painting and or Roofing needs. Top notch

Gutter installationRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
CariLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I highly recommend D Bassett Roofing! They replaced our roof, siding, gutters, and painted the whole house. They did a fantastic job!! Don and his crew pay attention to detail as if it were their own home. Don and Austin stopped by everyday to check on the work and progress, made sure we were happy. I will…

Attic ventingGutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
marcLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Gutter installationRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality

Price

$9.8k-3% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 42%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation24$11k–$23k
Roof repair19$638–$8.3k
Roof repair for storm & wind damage18$1.7k–$18k
Roof inspection13$514–$12k
Roof damage repair13$438–$2.9k
Remodeling8—
Gutter installation8$638–$3.8k
Paint indoors7—

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