Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
D. Bassett Roofing & Renovation logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

D. Bassett Roofing & Renovation

Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 80 roofing contractors · 4.9★ from 172 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.D. Bassett Roofing & Renovation is better than 85% of roofing contractors.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.D. Bassett Roofing & Renovation is better than 76% of roofing contractors.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.D. Bassett Roofing & Renovation is better than 88% of roofing contractors.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.D. Bassett Roofing & Renovation is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.D. Bassett Roofing & Renovation is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.D. Bassett Roofing & Renovation is better than 100% of roofing contractors.A
100

Reviews for your job

Customers hired D. Bassett Roofing & Renovation for 8 kinds of job.

D. Bassett Roofing & Renovation for remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Remodeling”

SeanLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Don and his team did an excellent job remodeling our kitchen and painting most of our home. The kitchen remodel was very extensive and involved a lot of detailed work, including new cabinets, wall tile, and matching up old and new hardwood flooring - a next to impossible task. Don’s team was very skilled and…

Paint indoorsRemodelingFlooring
TylerLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I’ve now worked with D. Bassett Roofing & Renovation on three major projects over the past ~4 years, and I can say without hesitation they are as good as it gets. Most recently, they built a custom carport extension for us as we prepare for our first round of three upcoming teenage drivers. What they delivered is…

Customer photo from Tyler's review
Paid $20,000+Great priceAttic venting installationAttic venting repairsRoof repair for storm & wind damage
Christy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Thank you to D Bassett for making my vision a reality. Their attention to detail and professionalism sets them apart from the rest. From the owner checking in daily on the progress of the job to the entire team working on the job ensuring every step is complete with fine detail, I highly recommend them for any remodel!

Customer photo from Christy's review
Great priceFloor tile installationRemodeling
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

D. Bassett Roofing and Renovation is my go to contractor for all major projects. And has been since they replaced our roof/gutters in 2021, which is still in great condition! His crews are exceptional in their skills and abilities to take on any task needed throughout remodeling and renovation work. Recent 2025…

Paid $20,000+Great priceInstall flooringPaint indoorsRemodeling
Beth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely wonderful crew, process and experience. 10 out of 10 would recommend Don and his crew. I had a vision and he brought it to life! Love my kitchen remodel!

Reasonable priceRemodeling
Ben3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Donnie was downright honest, transparent, and a great consultant throughout our very first remodel. He employs a quality crew who we interacted with and were also very knowledgeable. We are already tarting our second project with him as we were so pleased with the result.

Remodeling+ Responsiveness+ Quality+ Professionalism
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We used D Bassett Roofing & Renovation to do a some upgrades to our existing sunroom and to do a full replacement of the roof on our house and outbuildings. Don Bassett and his crews were awesome. They got the job done in a timely manner and the finished work exceeded our expectations. Don had some great…

Attic venting installationFloor tile installationRemodeling+ Responsiveness+ Punctuality+ Quality
DM2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Over the years I have used Don Basset several times, from roofing to patio cover installation. Don and his team Al have always been responsive and their work has exceeded my expectation. I would never hesitate to call Don for anything related to home remodeling / construction/ repair.

RemodelingRoof installation+ Responsiveness+ Punctuality+ Quality
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Donnie and his team work very hard and stay in touch with you before, during, and after the job. You will NOT have to chase him down. He is honest and does a great job. I would not hesitate to use him again.

Attic ventingRemodelingInstall flooring+ Responsiveness+ Quality+ Professionalism

Price

$9.8k-3% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 42%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation24$11k–$23k
Roof repair19$638–$8.3k
Roof repair for storm & wind damage18$1.7k–$18k
Roof inspection13$514–$12k
Roof damage repair13$438–$2.9k
Remodeling8—
Gutter installation8$638–$3.8k
Paint indoors7—

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