Analyzing 6,599,9706.6M ReviewsFor 18,33318.3K Experts

Experts Reviews · Company report
D. Bassett Roofing & Renovation logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

D. Bassett Roofing & Renovation

Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 80 roofing contractors · 4.9★ from 172 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.D. Bassett Roofing & Renovation is better than 85% of roofing contractors.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.D. Bassett Roofing & Renovation is better than 76% of roofing contractors.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.D. Bassett Roofing & Renovation is better than 88% of roofing contractors.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.D. Bassett Roofing & Renovation is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.D. Bassett Roofing & Renovation is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.D. Bassett Roofing & Renovation is better than 100% of roofing contractors.A
100

Reviews for your job

Customers hired D. Bassett Roofing & Renovation for 8 kinds of job.

D. Bassett Roofing & Renovation for roof damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$10,000–12,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$438–$2.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 64
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Roof damage repair”

SherrainLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The best experience ever for a roofing project.

Paid $6,000–8,000Great priceGutter repairsRoof repair for storm & wind damageGutter installation
Philip6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had our roof completely replaced by Bassett Roofing Conpany. Don Bassett and his team negotiated with our insurance company to replace everything based on the actual damage. The roof was replaced in September 2025 but we had his team come out in the summer of 2025 and they recommended us waiting until one more…

Great priceRoof damage repair
G12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Don, the owner is very personable and was willing to expedite replacing our roof so that we could close escrow on our home. His employees were efficient and the new Roof looks awesome!

Paid $10,000–12,000Great priceRoof damage repair
Rhonda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very honest and dependable. Third roof they have done for me. If I ever need a fourth they will do it

Roof damage repair
Jamie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

D. Basset Roofing and Renovations did amazing on our new roof! Every step from the estimate to the completion was perfect and very timely. We also needed some repair and restoration inside from a water leak and it is a perfect finish! I am already preparing to set up a bathroom remodel appointment. I highly…

Install flooringPaint indoorsRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Sasiwan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast service and follow up the work

Roof damage repair+ Responsiveness+ Punctuality+ Quality
Kris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr. Bassett was extremely nice and informative. He explained the work and reasoning behind the repairs. The work was done efficiently and quickly. I would recommend his company to anyone.

Roof damage repairSkylight repair+ Responsiveness+ Punctuality+ Quality
M8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Inspected our roof due to a leak. He explained what had happened and the repairs needed. Repaired as promised, showed us pictures of repair and even sealed another roof pentration that was found. Great job and quality work.

Roof damage repair+ Quality+ Professionalism+ Value
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Donnie and his team work very hard and stay in touch with you before, during, and after the job. You will NOT have to chase him down. He is honest and does a great job. I would not hesitate to use him again.

Attic ventingRemodelingInstall flooring+ Responsiveness+ Quality+ Professionalism
Kenneth12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Don and his team was amazing, To start, Don helped me with my insurance company to get the proper claim amount approved. After I received my settlement check from the insurance company, the work was quickly scheduled. The crew was professional and cleaned up daily after themselves, which I really appreciated. All…

Attic venting repairsGutter repairsRoof damage repair+ Professionalism
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

D.Bassett Roofing and Renovation has done an incredible job on our roof/fascia/solar venting. D.Bassett helped us navigate our insurance company who were reluctant at covering the damage. He is consistent and honest. The solar vents drastically dropped the temperature in our attic. The team did an amazing job and our new roof is Stunning!

Attic venting installationAttic venting repairsRoof damage repair+ Responsiveness+ Punctuality+ Quality
Rick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is the 3rd time I've used Bassett Roofing and each time I have been impressed with the quality of their work. Don Bassett seems dedicated to helping his customers have their problems solved and saving them money. He has never pushed me into more expensive "options" which would benefit him. I trust his honesty…

Roof damage repairRoof inspectionRoof repair+ Responsiveness+ Quality+ Professionalism
Scott9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The best thing about working with Don Bassett is trustworthiness, honesty, and quality workmanship. Highly Recommended!

Attic venting repairsRoof damage repairRoof inspection+ Responsiveness+ Punctuality+ Quality

Price

$9.8k-3% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 42%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation24$11k–$23k
Roof repair19$638–$8.3k
Roof repair for storm & wind damage18$1.7k–$18k
Roof inspection13$514–$12k
Roof damage repair13$438–$2.9k
Remodeling8—
Gutter installation8$638–$3.8k
Paint indoors7—

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