Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts

Experts Reviews · Company report
D. Bassett Roofing & Renovation logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

D. Bassett Roofing & Renovation

Grand Prairie, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 80 roofing contractors · 4.9★ from 172 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.D. Bassett Roofing & Renovation is better than 85% of roofing contractors.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.D. Bassett Roofing & Renovation is better than 76% of roofing contractors.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.D. Bassett Roofing & Renovation is better than 88% of roofing contractors.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.D. Bassett Roofing & Renovation is better than 100% of roofing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.D. Bassett Roofing & Renovation is better than 100% of roofing contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.D. Bassett Roofing & Renovation is better than 100% of roofing contractors.A
100

Reviews for your job

Customers hired D. Bassett Roofing & Renovation for 8 kinds of job.

D. Bassett Roofing & Renovation for skylight installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 1 Google reviews tagged “Skylight installation”

Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

D.Bassett Roofing replaced my roof more than 5 years ago. Don came out himself to talk with me and put together the bid. I had some unusual items I wanted done and he had no problem incorporating them into the job. The job was done on time as promised. As all new roofs are prone to do, it had some minor issues…

Roof installationRoof repairSkylight installation+ Responsiveness+ Punctuality+ Quality

Price

$9.8k-3% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 42%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation24$11k–$23k
Roof repair19$638–$8.3k
Roof repair for storm & wind damage18$1.7k–$18k
Roof inspection13$514–$12k
Roof damage repair13$438–$2.9k
Remodeling8—
Gutter installation8$638–$3.8k
Paint indoors7—

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First United Roofing & Construction LLC logoFirst United Roofing & Construction LLCExperts Score 100Grand Prairie · 5.00★SK Elite Roofing Corporation logoSK Elite Roofing CorporationExperts Score 99Grand Prairie · 4.99★Golden Summit Roofing and Restoration logoGolden Summit Roofing and RestorationExperts Score 99Grand Prairie · 5.00★