Experts Reviews · Company report
Dallas Glass and Mirror logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Dallas Glass and Mirror

Fort Worth, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 10 glass & shower door dealers · 4.9★ from 479 Google reviews

Report card

Percentile vs other glass & shower door dealers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dallas Glass and Mirror is better than 86% of glass & shower door dealers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dallas Glass and Mirror is better than 77% of glass & shower door dealers.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dallas Glass and Mirror is better than —% of glass & shower door dealers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dallas Glass and Mirror is better than 100% of glass & shower door dealers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dallas Glass and Mirror is better than 100% of glass & shower door dealers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dallas Glass and Mirror is better than 58% of glass & shower door dealers.C
58

Reviews for your job

Customers hired Dallas Glass and Mirror for 1 kinds of job.

Dallas Glass and Mirror for glass installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Glass installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “Glass installation”

Brenda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

The communication was Great, not having to talk to something other than a voicemail and person returning your call was great Service The company was always on time. If there was anything running late, they would let me know which was very much appreciated.

Reasonable priceGlass installation
purple1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We’ve been working with Stephen and Dallas Glass and Mirror for all of our window glass needs, and we couldn’t be happier with their service. Stephen is professional, reliable, responsive, and always does a great job. The quality of their work is excellent, and they consistently go above and beyond to make sure…

Reasonable priceGlass installation
Toni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I wanted to share my experience with Dallas Glass and Mirror, which was great! My initial contact was with Steve. I called requesting a quote for a frameless shower glass for my newly installed shower. I provided photos of the shower and approximate size. He replied back with an estimate cost and said he would need…

Great priceGlass installation
karen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very easy to work with. I got 2 new. Shower doors and a glass resize on there third one.

Reasonable priceGlass installation
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Made the entire discussion and process to replace the glass in my door unbelievably easy. Very responsive to my questions and showed up, did the job and no surprises!!

Reasonable priceGlass installation
EmilyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The only glass and mirror guys I’ll go to in Dallas!! Beyond being just a really kind and trustworthy team, their mirrors and glass are high-quality and so fairly affordable. Such a gem to have found them, my parents use them to remodel their bathrooms too, both mirrors and shower doors. They know their stuff and…

Customer photo from Emily's review
Great priceGlass installation
Ashley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dallas Glass and Mirror did a beautiful job installing the frameless shower glass and door in our daughter’s bathroom. The entire process was seamless and quick, and the finished product looks perfect. Everything was installed beautifully, and we couldn’t be happier with how it turned out. Highly recommend Dallas…

Great priceGlass installation
Heather4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Steve was extremely communicative and efficient in getting our broken window ordered and replaced in a timely manner. And his bid for cost was nearly half of the other companies I contacted.

Great priceGlass installation
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great job and very knowledgeable

Reasonable priceGlass installation
Gracie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Steve was super responsive and got our glass replacement quoted, ordered and installed very quickly and effortlessly. He coordinated access with our tenants and kept us in the loop throughout the process.

Customer photo from Gracie's reviewCustomer photo from Gracie's review
Reasonable priceGlass installation
Vickie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I ordered a shower door and I’m so happy with it. It was 7-10 days like they told me. The quality is very nice. I would definitely recommend them. They are very professional.

Customer photo from Vickie's review
Reasonable priceGlass installation
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great people do what they say when they say it.

Reasonable priceGlass installation
ZacharyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had a break-in at my business and needed glass replacement fast. Dallas Glass & Mirror responded quickly, handled everything professionally, and had us back up and running with minimal downtime. Fair pricing and quality workmanship. Would absolutely use them again and recommend them to any business owner in the DFW area

Great priceGlass installation
Debra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dallas Glass and Mirror exceeded my expectations as they were able to have the glass in my door replaced in less than 24 hours! If you're looking for a responsive company for glass repair, Dallas Glass and Mirror is it.

Great priceGlass installation
nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I am very happy with my new frameless shower doors.They are the finishing touch to my newly remodeled bathrooms. Dallas Glass and Mirror was great to deal with, I felt the price was very , very reasonable for 2 totally custom doors. They were very prompt with the bids, and installation. It was a very positive experience.

Great priceGlass installation
wyatt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great company to work with, we got glass installed headache free with amazing communication all the way through.

Great priceGlass installation
Joanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fair pricing, clear communication, and really fast installation. We will only be using this company for future needs! Highly recommend!

Great priceGlass installation
Donna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very pleased with the new frameless glass for our master bathroom shower. Measurements were done for a perfect fit despite our walls not being plumb. Steve was great to work with from initial communications thru installation and clean up. It was a quality job and he was great to work with.

Reasonable priceGlass installation
Lynn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience with this company on a storefront glass installation. They were prompt and quick to return calls, which is rare these days. Communication was solid, and the work was done efficiently. Very satisfied and would recommend them.

Great priceGlass installation
Hannah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The team did an amazing job from start to finish!

Great priceGlass installation
SusanLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Terrific experience with Steve and Dallas Glass & Mirror. When I called the office the first time, he answered. He made time to talk to me and give me recommendations of what needed to happen. He put me on the schedule quickly, came out and measured the doors, and came back to install the glass as soon as it came…

Reasonable priceGlass installation
Hannah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Our business had our front lobby glass smashed at 2AM - Frantic to get the glass replacement we reached out Dallas Glass and Mirror to check their availability. Stephen quickly addressed our concerns over the phone and came out same day to take measurements and board our window up! They were fast, friendly and…

Great priceGlass installation
Your1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’m very happy and satisfied with the product and service. Same day service and installation was quick. Friendly and professional. Highly referred

Reasonable priceGlass installation
steven10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thanks so much for taking care of this issue promptly! 5stars!!!

Glass installation
Rosalie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We’ve used Dallas Glass & Mrror for several glass installs and framing for a newly constructed hotel and couldn’t be happier. Their team was professional, punctual, and the quality of the work was excellent, Pricing was also reasonable. Communication was clear throughout the process, and everything was completed…

Customer photo from Rosalie's review
Great priceGlass installation
jasmine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We are Texas Harison Fitness LLC, a professional fitness equipment sales company based in Dallas. We hired Dallas Glass and Mirror to install a mirror wall approximately 110 feet long and 7 feet high for part of our showroom. Despite some deviations in our original walls and floor, their work perfectly overcame…

Customer photo from jasmine's reviewCustomer photo from jasmine's review
Reasonable priceGlass installation
Janice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Steve and Dallas Glass did a great job. Came on time, did what they said they would do, and gave personal and professional service. Would highly recommend.

Reasonable priceGlass installation
Leonard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love the work and it was done in a very short time. Stephen did a great job and I would use his services again if need arise. GREAT JOB STEPHEN!

Reasonable priceGlass installation
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Great priceGlass installation
Brunoa month ago★★★★★

Rating only, no written review.

Great priceGlass installation
BryanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceGlass installation
AmitaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceGlass installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 47%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Glass installation32—

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