Experts Reviews · Company report
Dan Dan The Carpet Man logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Dan Dan The Carpet Man

Mount Dora, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #145Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 189 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dan Dan The Carpet Man is better than 94% of carpet cleaning.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dan Dan The Carpet Man is better than 94% of carpet cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dan Dan The Carpet Man is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dan Dan The Carpet Man is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dan Dan The Carpet Man is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dan Dan The Carpet Man is better than 82% of carpet cleaning.A
82

Reviews for your job

Customers hired Dan Dan The Carpet Man for 5 kinds of job.

Dan Dan The Carpet Man for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#76 / 157

All 16 Google reviews tagged “Area rug cleaning”

Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Todd the technician really knows his carpets! My area rugs are now bright with color and stubborn coffee stains disappeared from my guest room carpet.

Great priceCarpet steam cleaningArea rug cleaning
JQLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I'm never disappointed when I use Dan,Dan. Jimmy is courteous, considerate and very professional. He put down corner protectors around wall corners and on stationary furniture, also, put up a special curtain to contain the A/C while allowing the hose thru the doorway. I highly reccoemnd Dan Dan The Carpet Man for carpets, tile, and wood floors.

Area rug cleaningGeneral carpet cleaningService not listed+ Quality+ Value
KitLocal Guide · 162 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jimmy and John were professional and curious and did a great job. Thanks

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Professionalism+ Value
GlenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used this company before and they are very good. The gentleman that cleaned are carpet is super. Does a very thorough and professional job. Very friendly and careful of everything around his hoses and equipment. I will use them again before the holidays and highly recommend them for your carpet and flooring needs.

Area rug cleaningGeneral carpet cleaning+ Quality+ Professionalism
thomasLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician kept me updated with his arrival time. He was professional and answered all my questions

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
TanyaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am in awe of the job that was done!! I have never had such an amazing carpet cleaning done in all my years of being a home owner!!! I will 100% use this group again!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
KatlynLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am really glad we used Dan! Carlos our technician was amazing. I do wish they would have told me to move big furniture before the cleaning, but Carlos moved some stuff for us, which was so sweet and helpful!!! The job was done rather quickly, and the carpets smell amazing!

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Professionalism
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our son burst a glitter slime ball all over our rug and area rug. I was afraid the stain would be there forever but I called and they had someone there the next day (even early to our appointment!) and the stain is gone. I’ll definitely use them in the future.

Carpet steam cleaningArea rug cleaning+ Professionalism
Ashley11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan Dan the Carpet Man is the BEST. We’ve used them 3-4x to clean our carpets and tile and will never go anywhere else. We used another company before (with bright yellow vans) and the quality of the work is night and day. Every person I’ve worked with at DDTCM is knowledgeable, professional and treats our home with…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Quality+ Professionalism
Gerri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would recommend This company to anyone over and above any other company. I have used them before, they are professional, On time, extremely reasonable in price, but most importantly, their work is exceptional. I will never go anywhere else.

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
AndrewLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

MUST READ I just bought a house from an old man who had a home gym. it was beyond disgusting. smelled so bad it would hit you in the face. im not particularly clean and I couldn't stand it. Now it is completely clean like a new rug, it smells GOOD. my mom says its the best smelling room in the house lol. incredible. truly mindblown

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Dawn15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used them for years and always a good experience !

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Monique4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Impeccable service! Used plastic corner protectors so the hoses won’t mark walls and cabinets! Use plastic around door where hose entered and did an amazing job on all the rugs! Have used them for years and they are even better with all the new enhancements!

Carpet steam cleaningArea rug cleaningUpholstery cleaning
Diane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As usual Dan Dan The Carpet Man did not disappoint. They were professional and made my 12 year old carpets look almost brand new. I will definitely be using them yet again.

Area rug cleaningGeneral carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Damon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Area rug cleaning+ Responsiveness+ Quality+ Professionalism

Price

$324+17% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 9%Reasonable 82%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning23$170–$371
General carpet cleaning23$170–$340
Area rug cleaning16$176–$453
Upholstery cleaning10$189–$377
Pet stain & odor removal6$153–$366

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