Experts Reviews · Company report
Dan Dan The Carpet Man logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Dan Dan The Carpet Man

Mount Dora, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #145Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 189 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dan Dan The Carpet Man is better than 94% of carpet cleaning.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dan Dan The Carpet Man is better than 94% of carpet cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dan Dan The Carpet Man is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dan Dan The Carpet Man is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dan Dan The Carpet Man is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dan Dan The Carpet Man is better than 82% of carpet cleaning.A
82

Reviews for your job

Customers hired Dan Dan The Carpet Man for 5 kinds of job.

Dan Dan The Carpet Man for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#95 / 180
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “General carpet cleaning”

Susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have Commercial cleaning experience and for my home, Fred was extremely honest when it came to care, maintenance and cost for the work. Tech showed up on time completed the work efficiently. I've recommended this company to my neighbors and see why they were recommended to me.

Paid $400–450Reasonable priceGeneral carpet cleaning
Angie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I used Dan Dan for the first time and was extremely satisfied with the results. My carpets look almost new again. I will definitely use them again.

Paid $300–350Reasonable priceGeneral carpet cleaning
BobLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job. Did our carpets and was very quick and did a great job. Would surely have them again.

Reasonable priceGeneral carpet cleaning
JQLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I'm never disappointed when I use Dan,Dan. Jimmy is courteous, considerate and very professional. He put down corner protectors around wall corners and on stationary furniture, also, put up a special curtain to contain the A/C while allowing the hose thru the doorway. I highly reccoemnd Dan Dan The Carpet Man for carpets, tile, and wood floors.

Area rug cleaningGeneral carpet cleaningService not listed+ Quality+ Value
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan Dan the Carpet Man is the best carpet cleaning service I have experienced. The outcome of a nice clean carpet was excellent, and the service providers were knowledgable and interested in pleasing the customer. I was quite surprised about their follow up service that ensured that the customer was satisfied. I would recommend them to all.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
GlenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used this company before and they are very good. The gentleman that cleaned are carpet is super. Does a very thorough and professional job. Very friendly and careful of everything around his hoses and equipment. I will use them again before the holidays and highly recommend them for your carpet and flooring needs.

Area rug cleaningGeneral carpet cleaning+ Quality+ Professionalism
Marilyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called and received excellent care from beginning to end of process. Arrived early and completed job quickly. Everyone was super friendly!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Made an appointment with Dan Dan The carpet Man to have our carpet cleaned as well as our sofa. We have used them in the past. They called a couple of days prior to the appointment to confirm. Ron phoned the house the morning of the appointment to give us his approximate arrival time. He was professional and…

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Triple1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They kept me well informed of their expected arrival time. Ron, the technician, was very courteous and professional, detailed the exact cost, and finished the carpet cleaning with maximum efficiency. Great job ! Highly recommended !

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lisbeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

LOOK NO FURTHER. DAN DAN THE CARPET MAN is simply EXCELLENT. They cleaned the carpet in a Villa for us and the carpet looks like it is brand new. They are easy to communicate with and quick to respond. They placed little plastic squares under the furniture after the cleaning.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
TanyaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am in awe of the job that was done!! I have never had such an amazing carpet cleaning done in all my years of being a home owner!!! I will 100% use this group again!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Shari11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carlos did a wonderful job cleaning our carpets. Would definitely recommend!

General carpet cleaning
Ashley11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan Dan the Carpet Man is the BEST. We’ve used them 3-4x to clean our carpets and tile and will never go anywhere else. We used another company before (with bright yellow vans) and the quality of the work is night and day. Every person I’ve worked with at DDTCM is knowledgeable, professional and treats our home with…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Quality+ Professionalism
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The representatives were very professional and prompt. Our company's carpets had not been cleaned in years and they look brand new. I would definitely recommend Dan Dan The Carpet Man to clean your carpets.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Judi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jimmy was very professional and did an outstanding job cleaning our carpets and upholstery. I appreciated his knowledge and expertise, as well as attention to detail. I highly recommend Dan Dan!

General carpet cleaningUpholstery cleaning
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Very professional. The total experience was excellent.

General carpet cleaning
AndrewLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

MUST READ I just bought a house from an old man who had a home gym. it was beyond disgusting. smelled so bad it would hit you in the face. im not particularly clean and I couldn't stand it. Now it is completely clean like a new rug, it smells GOOD. my mom says its the best smelling room in the house lol. incredible. truly mindblown

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan Dan took over our contract from another company - once the get-to-know-each-other stage was complete through one or two cleanings. They call me before they come to our business and are self-sufficient. Even better they provide options for our upcoming service depending on our needs from the last cleaning. I run…

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We needed to get our carpets cleaned for a rental unit. They were very accommodating on scheduling. Even called to see if we would like an earlier time that we requested for on the initial scheduling inquiry. When they arrived, they gave me a courtesy call to let me know they were on the way, Ron explained the…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Easy to schedule, on time, great results, fair pricing

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
John14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Dan, Dan the Carpet Man for several years and recommend them highly. They are prompt, courteous and professional. I would use them again in a heartbeat!

General carpet cleaning+ Punctuality+ Quality+ Professionalism
Diane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As usual Dan Dan The Carpet Man did not disappoint. They were professional and made my 12 year old carpets look almost brand new. I will definitely be using them yet again.

Area rug cleaningGeneral carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality
jay14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We haved used Dan Dan several times over the past 5 years and have gotten the same great service each time. That is what we want and like.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality

Price

$324+17% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 9%Reasonable 82%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning23$170–$371
General carpet cleaning23$170–$340
Area rug cleaning16$176–$453
Upholstery cleaning10$189–$377
Pet stain & odor removal6$153–$366

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