Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Dan Dan The Carpet Man logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Dan Dan The Carpet Man

Mount Dora, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #145Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 189 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dan Dan The Carpet Man is better than 94% of carpet cleaning.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dan Dan The Carpet Man is better than 94% of carpet cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dan Dan The Carpet Man is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dan Dan The Carpet Man is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dan Dan The Carpet Man is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dan Dan The Carpet Man is better than 82% of carpet cleaning.A
82

Reviews for your job

Customers hired Dan Dan The Carpet Man for 5 kinds of job.

Dan Dan The Carpet Man for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$366
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#147 / 167

All 6 Google reviews tagged “Pet stain & odor removal”

KitLocal Guide · 162 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jimmy and John were professional and curious and did a great job. Thanks

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Professionalism+ Value
Triple1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They kept me well informed of their expected arrival time. Ron, the technician, was very courteous and professional, detailed the exact cost, and finished the carpet cleaning with maximum efficiency. Great job ! Highly recommended !

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
TanyaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am in awe of the job that was done!! I have never had such an amazing carpet cleaning done in all my years of being a home owner!!! I will 100% use this group again!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Ashley11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan Dan the Carpet Man is the BEST. We’ve used them 3-4x to clean our carpets and tile and will never go anywhere else. We used another company before (with bright yellow vans) and the quality of the work is night and day. Every person I’ve worked with at DDTCM is knowledgeable, professional and treats our home with…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Quality+ Professionalism
Gerri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would recommend This company to anyone over and above any other company. I have used them before, they are professional, On time, extremely reasonable in price, but most importantly, their work is exceptional. I will never go anywhere else.

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Monique4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Impeccable service! Used plastic corner protectors so the hoses won’t mark walls and cabinets! Use plastic around door where hose entered and did an amazing job on all the rugs! Have used them for years and they are even better with all the new enhancements!

Carpet steam cleaningArea rug cleaningUpholstery cleaning

Price

$324+17% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 9%Reasonable 82%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning23$170–$371
General carpet cleaning23$170–$340
Area rug cleaning16$176–$453
Upholstery cleaning10$189–$377
Pet stain & odor removal6$153–$366

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