Experts Reviews · Company report
Dan's Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty72−2.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Dan's Carpet Cleaning

Pasco, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 84 move-in/move-out cleaning services · 4.9★ from 76 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dan's Carpet Cleaning is better than 92% of move-in/move-out cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dan's Carpet Cleaning is better than 90% of move-in/move-out cleaning services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dan's Carpet Cleaning is better than 72% of move-in/move-out cleaning services.B
72
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dan's Carpet Cleaning is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dan's Carpet Cleaning is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dan's Carpet Cleaning is better than 34% of move-in/move-out cleaning services.D
34

Reviews for your job

Customers hired Dan's Carpet Cleaning for 5 kinds of job.

Dan's Carpet Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$450–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$353
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “General carpet cleaning”

Jordan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dan’s Carpet Cleaning was responsive, arrived quickly, and delivered excellent results at a great price!

Paid $250–300Great priceGeneral carpet cleaningPet stain & odor removal
DaLene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Dan cleaned our carpets, area rugs and dining room chair cushions. He did an amazing job! He really knows his fabrics and cleaners and removed stains I thought would be permanent. Everything look fabulous. Thanks Dan!!

Great priceUpholstery cleaningGeneral carpet cleaning
BLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Quick response. Personalized in-person quote. Competitive pricing with more detailed service. Very professional. Thank you Dan! The carpets were very dirty and stained and now look almost new!

Customer photo from B's reviewCustomer photo from B's reviewCustomer photo from B's review
Paid $400–450Great priceGeneral carpet cleaning
samuelLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dan was responsive and reliable! Fantastic! Thank you ✨️

Paid $500+Great priceGeneral carpet cleaning
Janet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

You can tell Dan, himself, cares about you as a customer. He explains his process and gives good suggestions. We had him clean our carpets, but now that I know he does upholstery, we will have to have him back.

Paid $450–500Great priceGeneral carpet cleaning
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My wife and I learned a lot about carpets and cleaning. We have a newer home that’s five years old, but we have dogs that shed a lot of hair. No urine spots at all just hair! The carpets look great. We also learned a lot about the types of carpets that we would use to replace with when and if needed. Dan is a wealth of information.

Paid $450–500Reasonable priceGeneral carpet cleaning
Gregg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nothing but good things to say about our experience. They arrived early, did a completely thorough job, and Dan provided a great deal of information about our carpet, cleaning process, what they did and even some recommendations regarding replacement carpet for a worn area. They removed some stubborn stains and…

Carpet steam cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
Esther6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan is very personable. He explains what he is going to do and what to expect when carpet is dry. I appreciated his service very much. I would recommend him to friends.

General carpet cleaning+ Quality
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly and professional service. Flexible with schedule. Carpets are beautiful

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Les3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan does a great job and I would definitely recommend him for any carpet or tile cleaning.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Karla7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan did a fantastic job. He is professional, runs on time (or lets you know if he isn't on time) and does an all around great job. I would highly recommend him

General carpet cleaningPet stain & odor removal+ Punctuality+ Professionalism
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dan and his son are professional and thorough! Our house looks and smells so much cleaner. Carpet looks brand new! The best in the business!!

Customer photo from Amanda's reviewCustomer photo from Amanda's reviewCustomer photo from Amanda's reviewCustomer photo from Amanda's review
General carpet cleaningPet stain & odor removal
Eve8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was here fast, very friendly and wow very knowledgeable as to what he’s doing and what you need. He quoted me a price and I gave him 25 extra. And told him he save me.… See more

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
gloria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent job, goes above and beyond, very thorough. Highly recommend!

General carpet cleaning+ Value
Gerald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dan had his two sons working on our house to clean all the carpets. What a pleasure it was to have these fine young men in the house. They worked very well together, and they talked through the plan in each room where they needed to work through a few areas. Excellent job and excellent experience! I would highly…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Hannah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quick, efficient, friendly and did a great job! Dan and his tech went above and beyond. Very affordable, worth the quality of work for sure! Absolutely stunning results.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
MichaelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent !! Prompt, timely and very clean. Extremely cost-worthy !!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Dan to clean our carpets once, and sometimes twice a year, for over 20 years and NEVER have been disappointed with his work. He is always polite, knowledgeable about stains, and efficient. As long as he's working, I have no doubt that we'll keep calling him for the next 20 years!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Professionalism
Kathryn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dan has always been someone we can trust to really get the carpets CLEAN. Our renters hired someone to clean the carpets and there was still debris, dirt, and stains all over them. We called Dan and he got a TON of dirt out of "already cleaned carpets" and made sure the stains were removed. We can't thank him…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dan knows his stuff and lives up to his word... the most thorough clean ever!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Dan has been cleaning my carpets since 1997. When he moved away from Seattle to the TriCities, I tried other services and was extremely disappointed in the quality and outcome. My carpets would be saturated with water, and when using a towel to help mop up the moisture, the towel was brown so I know the carpets were…

General carpet cleaningUpholstery cleaning
JeffLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dan did an excellent job cleaning our carpets on short notice before moving in. We were very happy with his work - the results were great. Highly recommended.

General carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Tyler5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a great experience with Dan. Was on time, professional appearance, easy going, and did a great job cleaning our Carpets. Made sure we got what we paid for. Did a great job getting a couple stains out. Super easy to work with. I definitely recommend him and his company!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Bonnie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

What a treat to come home to professionally cleaned carpet! Dan did a wonderful, detailed job and I would highly recommend him again. I will be keeping his business card.

General carpet cleaningUpholstery cleaning
Sandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

He provides great quality service. If you have an issue with the service he works with you to make it right!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Marian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very good service--quick response and on time. Good job!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Raymond5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very friendly, quick work, super clean carpets. Thank you.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Quality+ Professionalism
Ben3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality
SaraLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaning+ Punctuality+ Quality+ Professionalism

Price

$462+93% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 86%Reasonable 14%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning29$176–$353
Pet stain & odor removal13$175–$310
Upholstery cleaning7$203–$354
Area rug cleaning3$126–$261
Carpet steam cleaning2$153–$297

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