Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts
Customers frequently highlight the company's punctuality, competitive pricing, and the provider's extensive knowledge regarding carpet care and stain removal. Reviewers note that the service effectively addresses pet accidents and deep stains while explaining the cleaning process and offering maintenance advice. The primary criticism involves a single instance where the provider failed to arrive for a scheduled appointment, though this isolated issue contrasts with the generally positive feedback regarding reliability and professional communication.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
76 Google reviews we collected
Phrases our text analysis found in 70 written reviews
Price verdicts customers left with their Google review
Middle half of what 5 customers paid ($413–$492) · gold mark = category median.
How often each topic comes up in the written reviews
We read 70 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was professional did an excellent job including a pet stain.”
“Dan was quick to respond, knowledgeable, and his service quality exceeded my expectations.”
“Dan’s Carpet Cleaning was responsive, arrived quickly, and delivered excellent results at a great price!”
“I highly recommend him and personally plan to use his carpet cleaning service again.”
“hey arrived early, did a completely thorough job, and Dan provided a great deal of information about our carpet, cleaning process, what they did and e…”
“He explains his process and gives good suggestions.”
“Dan has always been someone we can trust to really get the carpets CLEAN.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Dan's Carpet Cleaning for 5 kinds of job. Pick one to see what they paid and said.
Dan’s Carpet Cleaning was responsive, arrived quickly, and delivered excellent results at a great price!
Quick response. Personalized in-person quote. Competitive pricing with more detailed service. Very professional. Thank you Dan! The carpets were very dirty and stained and now look almost new!
You can tell Dan, himself, cares about you as a customer. He explains his process and gives good suggestions. We had him clean our carpets, but now that I know he does upholstery, we will have to have him back.
My wife and I learned a lot about carpets and cleaning. We have a newer home that’s five years old, but we have dogs that shed a lot of hair. No urine spots at all just hair! The carpets look great. We also learned a lot about the types of carpets that we would use to replace with when and if needed. Dan is a wealth of information.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 29 | $176–$353 |
| Pet stain & odor removal | 13 | $175–$310 |
| Upholstery cleaning | 7 | $203–$354 |
| Area rug cleaning | 3 | $126–$261 |
| Carpet steam cleaning | 2 | $153–$297 |
4.9 ★★★★★ 76 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Scheduling was fast and easy. The team was professional did an excellent job including a pet stain. Happy to report everything was dry in 24 hours or less.
Dan’s Carpet Cleaning was responsive, arrived quickly, and delivered excellent results at a great price!
Dan cleaned our carpets, area rugs and dining room chair cushions. He did an amazing job! He really knows his fabrics and cleaners and removed stains I thought would be permanent. Everything look fabulous. Thanks Dan!!
Quick response. Personalized in-person quote. Competitive pricing with more detailed service. Very professional. Thank you Dan! The carpets were very dirty and stained and now look almost new!
Dan really helped us out! We have some white carpet in our bedroom that got stained terribly. He came on short notice, applied his magic and the carpet looks perfect. Many thanks!
Thank you. I love to be of service.
Dan was responsive and reliable! Fantastic! Thank you ✨️
Thank you Samuel. Happy to help.
I was in search for a carpet cleaning service in Hermiston, OR. While I didn't know Dan's work I knew that I needed the carpet cleaned as soon as possible, as it was a rental home that I needed to list right away. Dan was quick to respond, knowledgeable, and his service quality exceeded my expectations. I highly recommend him and personally plan to use his carpet cleaning service again.
You can tell Dan, himself, cares about you as a customer. He explains his process and gives good suggestions. We had him clean our carpets, but now that I know he does upholstery, we will have to have him back.
My wife and I learned a lot about carpets and cleaning. We have a newer home that’s five years old, but we have dogs that shed a lot of hair. No urine spots at all just hair! The carpets look great. We also learned a lot about the types of carpets that we would use to replace with when and if needed. Dan is a wealth of information.
We needing an emergent carpet cleaning after our dog had an accident while we were at work. Dan was able to get there in 30 minutes and did a great job.
Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts
