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Elegant Care Cleaning

House cleaning service · Pasco, WA · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 84 move-in/move-out cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 84%
5.0 ★★★★★ 66 Google reviews · 23 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
74%reviews answered by the owner
Aug 2026latest review

Elegant Care Cleaning at a glance

Google reviewers rate Elegant Care Cleaning five stars based on sixty-six reviews, noting the company's punctuality, professional demeanor, and attention to detail in residential and commercial deep cleaning. Clients frequently cite fair pricing, efficient communication, and the ability to handle last-minute requests or flexible schedules. The sole recurring criticism involves the cost of short-duration services, which one customer found high relative to the time spent. The owner replied to seventy-four percent of these reviews.

  • Google rating: 5.0 out of 5 from 66 reviews (98% five-star).
  • Reviews on this page: 66 Google reviews (45 with written comments).
  • Owner responses: the business replied to 74% of reviews.
  • Most recent review: August 2, 2026.
  • Service: Move-In/Move-Out Cleaning Service serving Pasco, Washington.

Data from Google, last updated November 6, 2026.

Score profile vs other move-in/move-out cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction98Reliability96Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 98 (median 92)Reliability: 96 (median 89)Craft & service: 99 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)
Elegant Care CleaningMove-In/Move-Out Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Elegant Care Cleaning: 98/100 on this factor. Category median: 92.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Elegant Care Cleaning: 96/100 on this factor. Category median: 89.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Elegant Care Cleaning: 99/100 on this factor. Category median: 97.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Elegant Care Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Elegant Care Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 76.–
–

Bar = this company · dark tick = category median.

Star ratings

66 Google reviews we collected

  • 5 stars6598%
  • 4 stars12%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 45 written reviews

  • Praise91100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2426%
  • Quality & results2224%
  • Price & value1314%
  • Would recommend1314%
  • Speed & response1011%
  • Communication55%
  • Honesty & trust44%

What customers talk about

We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Highly recommended, very attentive and professional, and the prices are very reasonable.”
  • “She works quickly and efficiently and pays attention to detail to get those hidden places you wouldn't think to look.”
  • “They were professional, friendly, affordable, and the results were outstanding.”
  • “…about them is that they’re bilingual super easy to communicate with I highly recommend.…”
  • “From start to finish, the experience was seamless — they were professional, punctual, and incredibly detail-oriented.”
  • “Communication was clear and responsive throughout the entire process.”
  • “Pricing was transparent and fair, especially considering the quality of service.”

People customers mention

  • Maria 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Elegant Care Cleaning for 6 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

EricaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Maria is amazing!! My entire apt is spotless! She works quickly and efficiently and pays attention to detail to get those hidden places you wouldn't think to look. She was prompt and has such a pleasant personality! I'm so happy with my experience. Thank you, Maria!! 🥰

Paid $150–200Great priceDeep clean

Photos

Customer reviews

5.0 ★★★★★ 66 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Eloy Posada1 reviewTotal number of Google reviews Eloy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy recomendable muy atentos y profesionales y los precios muy accesibles 10 de 10

  • Price assessment: Great price
  • Services: Interior & exterior window cleaning
marvin ramirez9 reviewsTotal number of Google reviews marvin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was very happy with this service. They were professional, friendly, affordable, and the results were outstanding. Definitely recommend.

Erica ChambersLocal Guide · 6 reviewsTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Maria is amazing!! My entire apt is spotless! She works quickly and efficiently and pays attention to detail to get those hidden places you wouldn't think to look. She was prompt and has such a pleasant personality! I'm so happy with my experience. Thank you, Maria!! 🥰

  • Price assessment: Great price
  • Price: $150–200
  • Services: Deep clean
dayana Carretero1 reviewTotal number of Google reviews dayana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service! What I loved most was how thorough they were nothing was rushed, and even the small, often overlooked areas were spotless. They were also super friendly, and made sure I was completely satisfied before leaving. My home has never looked so clean and even smelled so clean.I highly recommend!

Kary Martinez1 reviewTotal number of Google reviews Kary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can’t recommend this cleaning company enough! From start to finish, the experience was seamless — they were professional, punctual, and incredibly detail-oriented. They go above and beyond, even taking care of little things that is not expected. Friendly staff, fair pricing, and outstanding results.

NATHAN ORTEGA8 reviewsTotal number of Google reviews NATHAN has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently hired elegant care cleaning for a deep home cleaning, and I couldn’t be happier with the results. From start to finish, the experience was smooth and professional. The team arrived right on time, came fully prepared, and got straight to work. They were thorough, efficient, and respectful of my home. Every surface was spotless, and they paid great attention to detail—even tackling areas I hadn’t expected them to clean. Communication was clear and responsive throughout the entire process. Pricing was transparent and fair, especially considering the quality of service. I truly appreciate the care they put into their work and will definitely be using them again in the future. Highly recommended!

Mandy DeRitis6 reviewsTotal number of Google reviews Mandy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Elegant care cleaning was fast, reliable , hard working and fair priced. Maria came and deep cleaned my house and went above and beyond. Will definitely have her back to clean my house again.

tavo garcia2 reviewsTotal number of Google reviews tavo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This company does really good. Maria always leaves offices and everything else so clean and crisp.

Jeff EvangerLocal Guide · 25 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did a good job cleaning. The reason for a 4 instead of 5 is because of the cost for a 2 hr clean.

Yovani Gomez2 reviewsTotal number of Google reviews Yovani has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work never had my house so clean

Elegant Care Cleaning on Google Maps →

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