Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts
Customers report that Pristine Carpet Cleaning handles carpets, rugs, tile, and upholstery, with reviews frequently citing effective stain removal, pet odor elimination, and thorough equipment use. Reviewers highlight the provider's punctuality, clear communication, and fair pricing, noting that the business accommodates short-notice requests and explains the cleaning process in detail. The service is described as efficient and professional, resulting in visible improvements to aged or heavily soiled surfaces without pushy upselling.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
244 Google reviews we collected
Phrases our text analysis found in 228 written reviews
Price verdicts customers left with their Google review
Middle half of what 23 customers paid ($209–$536) · gold mark = category median.
How often each topic comes up in the written reviews
We read 228 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He did our whole house carpet cleaning a year ago and did an excellent job!”
“A tenant hired a carpet cleaning company to clean the carpets after they moved and they did a terrible job.”
“His work is meticulous and he puts in an incredible amount of effort and expertise.”
“I will call him again soon for the follow-up visit.”
“Nice person, responsive, and delivers on his advertising.”
“I contacted Brian with a short notice move out carpet cleaning job, he worked us into his busy schedule, was very reassuring and easy to work with.”
“I realize now if you truly want a clean carpet it is so worth it to pay more and get a great job!”
“When it came time for the quote/inspection he both text and called me to explain the quote and his honest opinion about what was needed in terms of cleaning.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Pristine Carpet Cleaning for 6 kinds of job. Pick one to see what they paid and said.
Our dog had a cancerous mass that caused secretions and bleeding that got on our sectional. Brian spent the entire afternoon cleaning every cushion and pillow and the couch itself. His work is meticulous and he puts in an incredible amount of effort and expertise. The couch is now cleaner than it has been in years!…
I contacted Brian with a short notice move out carpet cleaning job, he worked us into his busy schedule, was very reassuring and easy to work with. When it came time for the quote/inspection he both text and called me to explain the quote and his honest opinion about what was needed in terms of cleaning. He was fair…
Pristine did a wonderful job on our carpets, tile, and chair. We will definitely hire them again.
Lots of 5 star reviews for carpet cleaners, but how many are really that good? What about the tough stuff. Brian at Pristine advertises his expertise in tough stains. And he delivers! I had 2 year old stains that were tough and I was told would not come out. He got them 95% or better! I will call him again…
What a great service Brian gave us! He was friendly, professional and super easy to work with! Did an outstanding job brightening up our carpets and getting rid of our pet odor problem we’ve been dealing with for some time. Highly recommend this company!! Will definitely be using again!
He did a great job on our older carpets and they look better than I can ever remember. Professional... explains what he plans to do and does it efficiently. Would highly recommend!
| Job | Reviews | Category typical |
|---|---|---|
| Pet stain & odor removal | 52 | $175–$310 |
| Carpet steam cleaning | 45 | $153–$297 |
| General carpet cleaning | 43 | $176–$353 |
| Area rug cleaning | 21 | $126–$261 |
| Upholstery cleaning | 18 | $203–$354 |
| Drapes & curtain cleaning | 2 | — |
5.0 ★★★★★ 244 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Brian did an excellent job on my rugs. He spent extra time talking about the process and they look great! Highly recommend Pristine!
Thank you, Sharon! I'm glad you're happy 😊.
Brian was fantastic! I cleaned carpets to pay for college, decades ago, with extractor and steam/van. The areas we had of off/white, cream Carpet that exit to a back patio, we thought would not recover. Brian did outstanding work. His communication was excellent. He works efficiently and effectively. His equipment is sharp and clean. He explained things thoroughly and took extra care.
Thank you, Brian! I really appreciate your business and taking the time to time to write me a review.
Our dog had a cancerous mass that caused secretions and bleeding that got on our sectional. Brian spent the entire afternoon cleaning every cushion and pillow and the couch itself. His work is meticulous and he puts in an incredible amount of effort and expertise. The couch is now cleaner than it has been in years! Stains are gone! And Brian is extremely polite and respectful. He did our whole house carpet cleaning a year ago and did an excellent job! I highly recommend him!
Thank you, so much Doug! I truly appreciate your trust and continued support. It means a lot!
I contacted Brian with a short notice move out carpet cleaning job, he worked us into his busy schedule, was very reassuring and easy to work with. When it came time for the quote/inspection he both text and called me to explain the quote and his honest opinion about what was needed in terms of cleaning. He was fair in price and in discussion. His level of customer service and care is hands down the best!
Thank you so much, Catrina! I'm glad you're happy 😊.
Pristine did a wonderful job on our carpets, tile, and chair. We will definitely hire them again.
Thank you, I'm glad you guys are happy!
Lots of 5 star reviews for carpet cleaners, but how many are really that good? What about the tough stuff. Brian at Pristine advertises his expertise in tough stains. And he delivers! I had 2 year old stains that were tough and I was told would not come out. He got them 95% or better! I will call him again soon for the follow-up visit. Nice person, responsive, and delivers on his advertising. That's refreshing in today's culture.
Thank you, Nathan! Hopefully they lighten up even more after the next visit.
He did an amazing job! The carpet is old and it practically looks new again! We had it cleaned by a different company in January of 2025 and it was looking really bad again. We decided to give Pristine Carpet Cleaning a try and we are blown away by the results. Now I NEED him to do the rest of the house!
Thank you, Emily! I'm glad you're happy!
We are very satisfied with Brian's cleaning both our carpets and tile. He has what seems to be world class equipment and knows how to get the best out of it.
Thank you, Frank! I sure appreciate your kind words, and your business!
What a great service Brian gave us! He was friendly, professional and super easy to work with! Did an outstanding job brightening up our carpets and getting rid of our pet odor problem we’ve been dealing with for some time. Highly recommend this company!! Will definitely be using again!
Thank you, Kathy! It was a pleasure working with you. I'm so glad you're happy.
We are very pleased with the service. Carpet looks brand new!
Thank you, Michelle! I'm glad you guys are happy!
Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts
