Experts Reviews · Company report
Dan's Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty72−2.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Dan's Carpet Cleaning

Pasco, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 84 move-in/move-out cleaning services · 4.9★ from 76 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dan's Carpet Cleaning is better than 92% of move-in/move-out cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dan's Carpet Cleaning is better than 90% of move-in/move-out cleaning services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dan's Carpet Cleaning is better than 72% of move-in/move-out cleaning services.B
72
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dan's Carpet Cleaning is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dan's Carpet Cleaning is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dan's Carpet Cleaning is better than 34% of move-in/move-out cleaning services.D
34

Reviews for your job

Customers hired Dan's Carpet Cleaning for 5 kinds of job.

Dan's Carpet Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$175–$310
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Pet stain & odor removal”

Jordan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dan’s Carpet Cleaning was responsive, arrived quickly, and delivered excellent results at a great price!

Paid $250–300Great priceGeneral carpet cleaningPet stain & odor removal
TracyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We needing an emergent carpet cleaning after our dog had an accident while we were at work. Dan was able to get there in 30 minutes and did a great job.

Great priceCarpet steam cleaningPet stain & odor removal
Les3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan does a great job and I would definitely recommend him for any carpet or tile cleaning.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Karla7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan did a fantastic job. He is professional, runs on time (or lets you know if he isn't on time) and does an all around great job. I would highly recommend him

General carpet cleaningPet stain & odor removal+ Punctuality+ Professionalism
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dan and his son are professional and thorough! Our house looks and smells so much cleaner. Carpet looks brand new! The best in the business!!

Customer photo from Amanda's reviewCustomer photo from Amanda's reviewCustomer photo from Amanda's reviewCustomer photo from Amanda's review
General carpet cleaningPet stain & odor removal
Eve8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was here fast, very friendly and wow very knowledgeable as to what he’s doing and what you need. He quoted me a price and I gave him 25 extra. And told him he save me.… See more

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Gerald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dan had his two sons working on our house to clean all the carpets. What a pleasure it was to have these fine young men in the house. They worked very well together, and they talked through the plan in each room where they needed to work through a few areas. Excellent job and excellent experience! I would highly…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Hannah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quick, efficient, friendly and did a great job! Dan and his tech went above and beyond. Very affordable, worth the quality of work for sure! Absolutely stunning results.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
MichaelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent !! Prompt, timely and very clean. Extremely cost-worthy !!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kathryn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dan has always been someone we can trust to really get the carpets CLEAN. Our renters hired someone to clean the carpets and there was still debris, dirt, and stains all over them. We called Dan and he got a TON of dirt out of "already cleaned carpets" and made sure the stains were removed. We can't thank him…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dan knows his stuff and lives up to his word... the most thorough clean ever!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tyler5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a great experience with Dan. Was on time, professional appearance, easy going, and did a great job cleaning our Carpets. Made sure we got what we paid for. Did a great job getting a couple stains out. Super easy to work with. I definitely recommend him and his company!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

He provides great quality service. If you have an issue with the service he works with you to make it right!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism

Price

$462+93% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 86%Reasonable 14%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning29$176–$353
Pet stain & odor removal13$175–$310
Upholstery cleaning7$203–$354
Area rug cleaning3$126–$261
Carpet steam cleaning2$153–$297

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