Delivery service · Fresno, CA · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%95+29.2Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 147 furniture deliveryiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★22 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Dan's Delivery and Installation five stars based on twenty-two reviews, with the owner responding to all feedback. Customers consistently highlight the team's professionalism, punctuality, and careful handling of furniture and appliances during moves and installations. Recurring themes include clear communication, flexible scheduling for last-minute requests, and competitive pricing. No negative patterns or criticisms appear in the provided excerpts, as all reviews describe positive experiences with the service.
Google rating: 5.0 out of 5 from 22 reviews (100% five-star).
Reviews on this page: 22 Google reviews (21 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyFurniture Delivery median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dan's Delivery and Installation: 96/100 on this factor. Category median: 92.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dan's Delivery and Installation: 95/100 on this factor. Category median: 89.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dan's Delivery and Installation: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 80.–
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Bar = this company · dark tick = category median.
Star ratings
22 Google reviews we collected
5.0of 5
5 stars22100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 21 written reviews
98%praise
Praise4798%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1531%
Speed & response1021%
Would recommend1021%
Quality & results613%
Communication36%
Price & value24%
Honesty & trust24%
What customers talk about
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is unbelievably professional and always willing to go above and beyond his efforts to make sure we are always taken care of thank you so much for y…”
“Their guys were quick and took good care of our stuff.”
“I highly recommend them if you are in need of a delivery and/or moving services.”
“Thank you guys again for being on time and having great service!”
“Daniel was attentive and communicated with us the entire time.”
“Squeezed me in at the last minute and gave me a great deal.”
“Moving is never fun, but honestly this was our best experience ever.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
SSotheary2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We used Dan's Delivery & Installation to move very heavy items up our warehouse stairs at our business downtown. Their guys were quick and took good care of our stuff. I recommend Dan's Delivery!
Kkelley3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I’ve used dans services for several years now for business. He is unbelievably professional and always willing to go above and beyond his efforts to make sure we are always taken care of thank you so much for your excellent services Dan.
PPoh7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Chris and Benny were awesome! Extremely professional and friendly. They did an excellent job. Would highly recommend
MMichaelLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Priced right. Fast and personable movers. Couldn't have asked for anything better.
AAntonia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
If you’re looking for a professional mover in Fresno, this is it. Dan’s team did a tremendous job and took such good care of my belongings. Super friendly and helpful. 5 stars.
ZZach1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Everyone was great to work with. Daniel was attentive and communicated with us the entire time. Great team at DDI!
We used Dan's Delivery & Installation to move very heavy items up our warehouse stairs at our business downtown. Their guys were quick and took good care of our stuff. I recommend Dan's Delivery!
Response from the owner · 3 months ago
Thanks so much, Sotheary! So glad our crew tamed those stairs and kept your gear safe 😉🚚 We appreciate the awesome recommendation!
K
kelley montgomery3 reviewsiTotal number of Google reviews kelley has written across all businesses on Google Maps, not just this one.
I’ve used dans services for several years now for business. He is unbelievably professional and always willing to go above and beyond his efforts to make sure we are always taken care of thank you so much for your excellent services Dan.
Response from the owner · a year ago
Kelley, we appreciate you in so many different ways!
We are a phone call away, till next time. We hope all is well
T
Tremaine Wheeler7 reviewsiTotal number of Google reviews Tremaine has written across all businesses on Google Maps, not just this one.
If you’re looking for a professional mover in Fresno, this is it. Dan’s team did a tremendous job and took such good care of my belongings. Super friendly and helpful. 5 stars.
Response from the owner · a year ago
We can’t wait to be of service again!
Z
Zach Ross1 reviewiTotal number of Google reviews Zach has written across all businesses on Google Maps, not just this one.
Wow, what an exceptional company and crew!!!. Not only were they professional but courteous as well!!! I fully recommend Dan’s delivery and Installation for any moving or any small task; like mounting a TV. Thank you guys again for being on time and having great service! Happy Holidays!
Response from the owner · 2 years ago
It was our pleasure! Next time you need our services you’ll get a 10% off!
Enjoy the rest of this holiday season!
T
the terri may2 reviewsiTotal number of Google reviews the has written across all businesses on Google Maps, not just this one.
Dan’ Delivery and Installation team was simply amazing in helping our small flyball team with our event. They were prompt, professional, polite, and organized as they handled our equipment. We are so thankful for their help!
Response from the owner · 2 years ago
We can’t wait to partner with you again Terri!
N
Nathasha QadiriLocal Guide · 20 reviewsiTotal number of Google reviews Nathasha has written across all businesses on Google Maps, not just this one.
