iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%96+25Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 41 gutter cleaningiPosition by Experts Score among all companies we track in this category. · better than 50%
5.0★★★★★180 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers give the business a perfect 5.0 rating from 180 reviews, noting that the owner responds to all feedback. Customers frequently cite same-day availability, fair pricing, and thorough cleanup during gutter cleaning, downspout repairs, and roof maintenance. Two negative reviews highlight specific issues, with one complaining about unsafe driving behavior and another stating that leaf blowers were insufficient for clearing plugged downspouts.
Google rating: 5.0 out of 5 from 180 reviews (99% five-star).
Reviews on this page: 180 Google reviews (158 with written comments, 6 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 21, 2026.
Service: Gutter Cleaner serving Joliet, Illinois.
Data from Google, last updated October 27, 2026.
Score profile vs other gutter cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
This companyGutter Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dan The Gutter Man & Roof Repair: 94/100 on this factor. Category median: 95.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dan The Gutter Man & Roof Repair: 96/100 on this factor. Category median: 97.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dan The Gutter Man & Roof Repair: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dan The Gutter Man & Roof Repair: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dan The Gutter Man & Roof Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
180 Google reviews we collected
5.0of 5
5 stars17899%
4 stars00%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 158 written reviews
100%praise
Praise392100%
Complaints10%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response9725%
Would recommend6717%
Quality & results6617%
Price & value6116%
Staff & attitude5614%
Honesty & trust277%
Communication195%
What customers talk about
We read 158 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He told me when he would be here (same day), showed up on time (with crutches) and 2 great guys that got the job done fast and efficient while not onl…”
“I would recommend him to anyone in the will county area.”
“They did a fantastic job and were in and out in under an hour!”
“Fast, affordable, reliable, and great work and cleanup.”
“Dan is incredibly personable, funny, and just an absolute pleasure to deal with.”
“It's so great to find someone who takes pride in their work, keeps their word, and genuinely enjoys what they do.”
“He explained everything in detail with precautions of what he needed to do from tossing the huge chunks of ice down to the ground and protecting our p…”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Dan The Gutter Man & Roof Repair for 2 kinds of job. Pick one to see what they paid and said.
John5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I called Dan the Gutter Man and he answered the phone himself. He told me when he would be here (same day), showed up on time (with crutches) and 2 great guys that got the job done fast and efficient while not only cleaning the gutters but securing them as well. He is a great guy, fun to talk to and really knows his stuff. Highly Recommend!
Harley9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Quick reliable service to keep my gutters in tip top shape, so my home is ready for any storm that blows our way. Thanks Dan!!
Reasonable price
PeterLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Just had Dan, the gutter man service my gutters. He was excellent!! I had checked two other gutter services and one said they would get to me July 21st and the other hadn't called me back yet. I called Dan and he indicated he had at least 3 to 4 appointments before me but he would try to get to me. He came with…
Lori5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Amazing service with Dan. Great service and cleanup ,and reasonably priced. Highly recommended!
kristinLocal Guide · 56 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Always amazing service with Dan. Fast, affordable, reliable, and great work and cleanup. I would recommend him to anyone in the will county area.
KevinLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I would highly recommend Dan and his team. Very honest as well. I thought that I had a bigger problem with a downspout than I did. Just needed a simple cleaning instead of a redirect. He also took care of everything same day! Thanks, Dan! I will be calling for annual gutter cleanings in the future. Great business!
⭐⭐⭐⭐⭐ 5 Stars – Dan the Gutter Man is the BEST!
I can't say enough wonderful things about Dan the Gutter Man! I reached out to Dan yesterday, and right off the bat, I loved that he answers his own phone. Despite having a busy morning, he told me he'd squeeze me in, and true to his word, he showed up today with his two guys, even though he's currently on crutches!
I live in the Cathedral area, where the homes have some pretty challenging rooflines with lots of different heights. That didn't faze Dan one bit! He and his crew cleaned out my gutters and reattached a piece of fascia that had come loose from my roof. I was especially happy that they were able to secure the original piece without me having to purchase a replacement. They did a fantastic job and were in and out in under an hour!
Dan is incredibly personable, funny, and just an absolute pleasure to deal with. He even climbed up the ladder himself despite being on crutches!
It's so great to find someone who takes pride in their work, keeps their word, and genuinely enjoys what they do.
Dan is the greatest! Don't hesitate for a second to give him a call. Five stars all the way!
Price assessment: Great price
Response from the owner · 5 days ago
Thank you so much
John Podgorny5 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
I called Dan the Gutter Man and he answered the phone himself. He told me when he would be here (same day), showed up on time (with crutches) and 2 great guys that got the job done fast and efficient while not only cleaning the gutters but securing them as well. He is a great guy, fun to talk to and really knows his stuff. Highly Recommend!
Response from the owner · Edited a month ago
Dear John,
Thank you so much for your kind words and for taking the time to share your experience with Dan The Gutter Man & Roof Repair. We’re thrilled to hear that Dan and the team were able to provide prompt, efficient, and thorough service—even while managing with crutches! It means a lot to us that you found Dan knowledgeable and enjoyable to work with. Your recommendation is truly appreciated, and we look forward to assisting you with any future gutter or roof needs.
Best regards,
The Dan The Gutter Man & Roof Repair Team
Harley Hanes9 reviewsiTotal number of Google reviews Harley has written across all businesses on Google Maps, not just this one.
Just had Dan, the gutter man service my gutters. He was excellent!! I had checked two other gutter services and one said they would get to me July 21st and the other hadn't called me back yet. I called Dan and he indicated he had at least 3 to 4 appointments before me but he would try to get to me. He came with his crew and had all the gutters cleaned within an hour! His price was very reasonable as well! I would have him back anytime!
Response from the owner · Edited a month ago
Thank you so much for your kind words, Peter. We're thrilled to hear you had a positive experience and appreciate your trust in us.
Lori Rapata5 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
I would highly recommend Dan and his team. Very honest as well. I thought that I had a bigger problem with a downspout than I did. Just needed a simple cleaning instead of a redirect. He also took care of everything same day! Thanks, Dan! I will be calling for annual gutter cleanings in the future. Great business!
Response from the owner · 5 months ago
Thank you.
John O'Halloran11 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Called Dan the Gutter Man due to some leaking gutters after all the recent rain. Dan completed an inspection determined the issue and have everything in working order in no time at an affordable price. I will be using him again in the fall for a gutter cleaning and installation of some gutter guards.
Response from the owner · 5 months ago
Thank you. Can't wait to see you in the fall.
Laura HiscockLocal Guide · 24 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Dan went above and beyond in repairing leaks around my windows. He replaced the rotten wood, caulked everything, and even painted other areas so they would match what he had replaced. Super nice guy, reasonable rate, and highly dependable.
Response from the owner · 6 months ago
Thank you
BZ *Local Guide · 12 reviewsiTotal number of Google reviews BZ has written across all businesses on Google Maps, not just this one.
After a week of listening to total BS from other gutter companies, including astronomical (and quite frankly, predatory) prices for gutter filters, unnecessary replacement suggestions, etc., I was seriously ready to give up on our gutter project. Then I found Dan's website, and I'm sooo glad I did!! Straightforward, very reasonably priced, honest, on time, FAST - working with him was great! I highly recommend him!!
