Auto repair shop · Worthington, OH · reviewed since 2010
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%19+1.3Craft & service penalty91−0.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#64 of 148 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 57%
4.9★★★★★761 Google reviews · 23 photos
95%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the shop for its expertise with European vehicles, highlighting transparent explanations, fair pricing, and punctual service completion. Many reviewers note that staff members communicate clearly about repairs and go above and beyond to resolve issues, such as providing loaner cars or rechecking work. However, a subset of lower-rated reviews cites a lack of accountability for mistakes, including unexplained charges, incomplete repairs, and poor communication regarding vehicle damage or progress.
Google rating: 4.9 out of 5 from 761 reviews (95% five-star).
Reviews on this page: 761 Google reviews (598 with written comments, 26 with photos).
Owner responses: the business replied to 12% of reviews.
Most recent review: October 24, 2026.
Service: Auto Repair Shop serving Worthington, Ohio.
Data from Google, last updated October 25, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DANDINI'S Servicing European Vehicles: 92/100 on this factor. Category median: 87.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DANDINI'S Servicing European Vehicles: 90/100 on this factor. Category median: 83.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DANDINI'S Servicing European Vehicles: 91/100 on this factor. Category median: 99.A
91
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DANDINI'S Servicing European Vehicles: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DANDINI'S Servicing European Vehicles: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DANDINI'S Servicing European Vehicles: 19/100 on this factor. Category median: 59.F
19
Bar = this company · dark tick = category median.
Star ratings
761 Google reviews we collected
4.9of 5
5 stars72595%
4 stars203%
3 stars20%
2 stars41%
1 star101%
Praise vs complaints
Phrases our text analysis found in 598 written reviews
98%praise
Praise1,03998%
Complaints262%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price6438%
Reasonable10361%
Overpriced21%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value21220%
Quality & results19618%
Staff & attitude18517%
Honesty & trust16215%
Speed & response14013%
Would recommend939%
Communication777%
What customers talk about
We read 598 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Dandini’s is always honest and fair when providing service.”
“I was over charged on certain repairs, additional parts added without approval.”
“They do a great job explaining the problem, potential faults and reasons for the problem and how they're going to approach fixing it.”
“They supost to fix the car but they didn't do it they told me the had fix the light on the car they lie about it didn't fix anything.”
“The gentleman at the front counter of Dandini’s gave me a friendly greeting and remembered my name and the make and model of my car.”
“But all his subsequent RUDE behavior made it clear that it was not.”
“Honest shop with great service for European (German) cars.”
“There was absolutely no accountability, everything was actually my fault, I got lied to by the owner (Ken).”
“Brought my 2017 VW here with some sort of engine issue, and these guys found and fixed the problem quickly.”
“He said that Dandini’s may be able to “slow down” the oil usage between oil changes.”
“I don't think I could recommend them enough if you have a European (especially German) car.”
“I’ll let others draw their own conclusions, but I recommend documenting your vehicle thoroughly before leaving it here.”
“Upon arrival the techs explained everything to me, very transparent, and very experienced with what was wrong with my RS5.”
People customers mention
Audi87 reviews
Dandinis28 reviews
Ken24 reviews
Volkswagen23 reviews
Columbus20 reviews
Bob17 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired DANDINI'S Servicing European Vehicles for 8 kinds of job. Pick one to see what they paid and said.
ZackLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
I've used Dandini's on 2 occasions so far: I've had an electrical problem on my wife's Volvo and my VW Golf Alltrack had its turbo blown. Both experiences with the folks at Dandini's has been stellar.
They do a great job explaining the problem, potential faults and reasons for the problem and how they're going to…
Charles7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
The gentleman at the front counter of Dandini’s gave me a friendly greeting and remembered my name and the make and model of my car. As always, I was provided with excellent service, and my car was ready to be picked up when it was promised. I enthusiastically recommend Dandini’s to Audi and VW owners!
Great priceService not listed
Kenneth4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
DANDINI'S is now the only place I'll take my car. They know what they're doing, care about your car, and are willing to go the extra mile to ensure the root of an issue is identified and addressed.
Reasonable priceElectricalEngine repairOil change
Jay10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Dandini’s is always honest and fair when providing service. They know my vehicles well and deliver an excellent experience.
Engine repair
OkeyLocal Guide · 82 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Amazing service! They fixed my Bluetooth issue in my Audi and saved me hundreds. Friendly, knowledgable, and fair prices. Thanks guys!
Cody2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Took my 23 Golf R in for its 30k and early 40k mile maintenance. They did everything I asked, and even notified me of an issue that I got resolved at VW thru a warranty. Looking forward to keep maintenance up thru Dandinis.
I've used Dandini's on 2 occasions so far: I've had an electrical problem on my wife's Volvo and my VW Golf Alltrack had its turbo blown. Both experiences with the folks at Dandini's has been stellar.
They do a great job explaining the problem, potential faults and reasons for the problem and how they're going to approach fixing it. As an engineer, it brings me great joy bringing my vehicles to get fixed at a place where everyone cares about you and feels like they love your car as much as you do.
They've also fought with my insurance company to make sure new parts are put in the car vs junkyard parts to ensure the car is kept in tip top shape. I don't think I could recommend them enough if you have a European (especially German) car.
Charles Vedder7 reviewsiTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
The gentleman at the front counter of Dandini’s gave me a friendly greeting and remembered my name and the make and model of my car. As always, I was provided with excellent service, and my car was ready to be picked up when it was promised. I enthusiastically recommend Dandini’s to Audi and VW owners!
Price assessment: Great price
Services: Service not listed
MGOHIOLocal Guide · 25 reviewsiTotal number of Google reviews MGOHIO has written across all businesses on Google Maps, not just this one.
DANDINI'S is now the only place I'll take my car. They know what they're doing, care about your car, and are willing to go the extra mile to ensure the root of an issue is identified and addressed.
Price assessment: Reasonable price
Services: Electrical, Engine repair, Oil change
Martin Krupp4 reviewsiTotal number of Google reviews Martin has written across all businesses on Google Maps, not just this one.
Took my 23 Golf R in for its 30k and early 40k mile maintenance. They did everything I asked, and even notified me of an issue that I got resolved at VW thru a warranty. Looking forward to keep maintenance up thru Dandinis.
Price assessment: Reasonable price
Services: Transmission, General repairs & maintenance, Brakes, Auto maintenance, Oil change
Harris Roth2 reviewsiTotal number of Google reviews Harris has written across all businesses on Google Maps, not just this one.
I brought my 2013 Audi RS5 to Dandinis with the G676 sensor issue. Upon arrival the techs explained everything to me, very transparent, and very experienced with what was wrong with my RS5. I knew from there I had brought my car to the right place. During the repair communication was great, getting steady updates, and in the end I was very happy with the service I received. Ken being the one who did the repair, and his attention to detail was well worth the price in the end. I highly recommend Dandinis you won't be disappointed!
