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Danny's Complete Auto Repair

Auto repair shop · Liberty, NY · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%17+1.2Craft & service penalty99−0.1Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#65 of 73 auto body shopsPosition by Experts Score among all companies we track in this category. · better than 11%
4.7 ★★★★★ 75 Google reviews · 1 photos
85%five-star reviews
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Aug 2026latest review

Danny's Complete Auto Repair at a glance

Customers frequently praise the shop for honest pricing, punctual service, and clear communication regarding repairs and costs. Reviewers note the staff's willingness to accommodate urgent requests and provide detailed explanations for maintenance needs on domestic and foreign vehicles. The primary criticism involves instances where customers reported new issues arising after service, such as unexpected check engine lights, and one complaint cited unprofessional behavior.

  • Google rating: 4.7 out of 5 from 75 reviews (85% five-star).
  • Reviews on this page: 75 Google reviews (49 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: August 4, 2026.
  • Service: Auto Body Shop serving Liberty, New York.

Data from Google, last updated October 25, 2026.

Score profile vs other auto body shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction71Reliability70Craft & service99Value100Momentum100Replies to reviews17Satisfaction: 71 (median 89)Reliability: 70 (median 86)Craft & service: 99 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 17 (median 65)
Danny's Complete Auto RepairAuto Body Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Danny's Complete Auto Repair: 71/100 on this factor. Category median: 89.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Danny's Complete Auto Repair: 70/100 on this factor. Category median: 86.B
70
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Danny's Complete Auto Repair: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Danny's Complete Auto Repair: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Danny's Complete Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Danny's Complete Auto Repair: 17/100 on this factor. Category median: 65.F
17

Bar = this company · dark tick = category median.

Star ratings

75 Google reviews we collected

  • 5 stars6485%
  • 4 stars45%
  • 3 stars34%
  • 2 stars00%
  • 1 star45%

Praise vs complaints

Phrases our text analysis found in 49 written reviews

  • Praise6896%
  • Complaints34%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price350%
  • Reasonable350%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Price & value1623%
  • Staff & attitude1217%
  • Speed & response1217%
  • Honesty & trust1217%
  • Quality & results1014%
  • Would recommend68%
  • Communication34%

What customers talk about

We read 49 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Luckily they weren’t too busy and were able to remove a nail that was stuck in my tire and resolve my problem and charged me a very reasonable price.”
  • “They were so kind and even told me that I should see if I can get the tire covered under warranty.”
  • “We were so grateful that he was willing to take care of us so quickly, considering how busy the shop was.”
  • “Honest, which is insanely hard to find in this area!”
  • “Excellent service and repair shop that handles domestic and foreign vehicles without any doubt for the quality of the work performed.”
  • “I highly recommend this shop and appreciate their help!”
  • “They take the time to explain what needs to be done, projected costs and next steps for car maintenance.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Danny's Complete Auto Repair for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

LindaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Family owned shop. Honest, which is insanely hard to find in this area! I've been going to Danny for years now. Highly recommend.

Great priceTiresSteering & suspension repairAuto engine diagnostic
MatthewLocal Guide · 114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service and repair shop that handles domestic and foreign vehicles without any doubt for the quality of the work performed.

Great price
Maggie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

we love this family business!! They have repaired my truck and my husband’s car, done our inspection. Always good work and good honest prices

Reasonable priceTransmissionExhaustTires
Jill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

I had a very very pleasant experience taking my car to Danny’s. He was referred by a friend and I am very glad that he told me to try this service station. They are knowledgeable and all the staff are pleasant. I was very very happy about going to this auto repair shop.

Reasonable priceService not listed
Fran3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We were traveling to Connecticut late afternoon Friday 9/26 when our car ran over some road debris which resulted in having to tow it off of Rt. 17 for service. Although it was almost 3pm Tyler said he would take a look at it and he eventually replaced the broken control arm. We were so grateful that he was willing…

Great priceSteering & suspension repair
Dara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dan and Doreen always provide excellent customer service and car repair. They take the time to explain what needs to be done, projected costs and next steps for car maintenance. I have been bringing my car in to them for a year and always feel taken care of and respected. I've had the basics such as an oil change…

Photos

Customer reviews

4.7 ★★★★★ 75 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Linda LemkeLocal Guide · 18 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Family owned shop. Honest, which is insanely hard to find in this area! I've been going to Danny for years now. Highly recommend.

  • Price assessment: Great price
  • Services: Tires, Steering & suspension repair, Auto engine diagnostic, Oil change
Matthew StopardLocal Guide · 114 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service and repair shop that handles domestic and foreign vehicles without any doubt for the quality of the work performed.

  • Price assessment: Great price
Maggie M8 reviewsTotal number of Google reviews Maggie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

we love this family business!! They have repaired my truck and my husband’s car, done our inspection. Always good work and good honest prices

  • Price assessment: Reasonable price
  • Services: Transmission, Exhaust, Tires, Engine repair, Brakes, Oil change, Service not listed
Jill Bonilla10 reviewsTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a very very pleasant experience taking my car to Danny’s. He was referred by a friend and I am very glad that he told me to try this service station. They are knowledgeable and all the staff are pleasant. I was very very happy about going to this auto repair shop.

  • Price assessment: Reasonable price
  • Services: Service not listed
Fran O'Mara3 reviewsTotal number of Google reviews Fran has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were traveling to Connecticut late afternoon Friday 9/26 when our car ran over some road debris which resulted in having to tow it off of Rt. 17 for service. Although it was almost 3pm Tyler said he would take a look at it and he eventually replaced the broken control arm. We were so grateful that he was willing to take care of us so quickly, considering how busy the shop was. We arrived at a decent time in Connecticut that night and were able to spend time with our grandkids. Thanks again Tyler!

  • Price assessment: Great price
  • Services: Steering & suspension repair
Dara Shulman5 reviewsTotal number of Google reviews Dara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dan and Doreen always provide excellent customer service and car repair. They take the time to explain what needs to be done, projected costs and next steps for car maintenance. I have been bringing my car in to them for a year and always feel taken care of and respected. I've had the basics such as an oil change to tire alignment and brake replacement and have been happy with my experiences. Thank you!

Lina LedvinLocal Guide · 18 reviewsTotal number of Google reviews Lina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys got me in last second at 4 pm on a Friday, did great work, awesome sense of humor, and took the time to make recommendations and educate me without any judgment. Fantastic local family business.

Sara HirschlerLocal Guide · 114 reviewsTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Danny’s is awesome! I had a tire that kept losing air and called to see if they could take a look. Luckily they weren’t too busy and were able to remove a nail that was stuck in my tire and resolve my problem and charged me a very reasonable price. Danny seems extremely efficient, trustworthy and effective and I will hopefully not have to return with any car problems, but if I did I know I’d be in good hands!

Rachel Thangavelu3 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had came to Liberty for the weekend and unfortunately my rear tire developed a large tear in it. I contacted Danny's and they were able to get me a tire delivered the next day and installed in 20 minutes. They were so kind and even told me that I should see if I can get the tire covered under warranty. I highly recommend this shop and appreciate their help!!

E ClearDeer5 reviewsTotal number of Google reviews E has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just a big shout out of thanks to Danny,Doreen,& crew for always taking care of me! They are the best & those I've sent their way have been more than satisfied with repairs to their vehicles. Efficient,caring, affordable! Highly recommend! I have been with Danny since he opened his doors some years back now.

Danny's Complete Auto Repair on Google Maps →

Business details